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Reviews of ibis budget Leicester

3 out of 5
ibis budget Leicester
Leicester North Services, Leicester, England

Reviews

7.8

Good

Rating 10 - Excellent. 230 out of 671 reviews" "
Rating 8 - Good. 245 out of 671 reviews" "
Rating 6 - Okay. 108 out of 671 reviews" "
Rating 4 - Poor. 39 out of 671 reviews" "
Rating 2 - Terrible. 49 out of 671 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Daniel

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Ibis Budget Leicester Team on 13 May 2024
Dear DanielThank you staying at our hotel and providing feedback. Sorry to see that you have given us low marks however we have been a great choice for our clients offering great value, modern amenities and friendly service. More is on the way with newly refurbished kitchen and dining area offering freshly cooked food and cold beverage.We hope to welcome you again in future.Thank you

8/10 Good

Dominic

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay
Stayed 2 nights in May 2024
Response from IBL on 7 May 2024
Dear Guest, Thank you for choosing Ibis Budget Leicester and for taking the time to leave a review. We are delighted to hear you have enjoyed your stay. We hope to welcome you back again soon! Warmest regards, Ibis Budget Leicester

10/10 Excellent

Mr Tejinder Singh

Good service
Stayed 1 night in Apr 2024
Response from IBL on 3 May 2024
Dear Guest, Thank you for choosing Ibis Budget Leicester and for taking the time to leave a review. We are delighted to hear you have enjoyed your stay. We hope to welcome you back again soon! Warmest regards, Ibis Budget Leicester

8/10 Good

Joy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have given 5stars but at the moment there was no breakfast as the bar was being refurbished .
Stayed 1 night in Apr 2024
Response from IBL on 28 Apr 2024
Dear Guest, Thank you for choosing Ibis Budget Leicester and for taking the time to leave a review. We are delighted to hear you have enjoyed your stay. We hope to welcome you back again soon! Warmest regards, Ibis Budget Leicester

6/10 Okay

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service
The hotel was fine but very disappointed that there were no breakfast facilities due to refurbishment of kitchen.which we didn’t realise until after we booked.Not made clear on the website. We then had to go to a Premier Inn for breakfast before driving home. If I had realised I would have gone elsewhere.
Stayed 1 night in Apr 2024
Response from IBL on 28 Apr 2024
Dear guest, Thank you for choosing Ibis Budget Leicester and for taking the time to leave a review. We are sorry to hear that you you faced issues during your stay, our kitchen is currently is under reconstruction and breakfasts will be available very soon. We hope that we will be able to improve your future stay and to welcome you back again soon! Warmest regards, Ibis Budget Leicester Thanks Ibis Budget Leicester

6/10 Okay

julie

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from IBL on 11 Apr 2024
Dear Guest,Thank you for choosing Ibis Budget Leicester and for taking the time to leave a review. We are sorry to hear that you you faced issues during your stay, We hope that we will be able to improve your future stay and to welcome you back again soon! Warmest regards, Ibis Budget Leicester Thanks Ibis Budget Leicester

4/10 Poor

Shobhana

Stayed 1 night in Mar 2024
Response from IBL on 4 Apr 2024
Dear Shobhana, Thank you for choosing Ibis Budget Leicester and for taking the time to leave a review. Warmest regards, Ibis Budget Leicester

8/10 Good

Ayman

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, quite & clean
Stayed 1 night in Mar 2024
Response from IBL on 5 Mar 2024
Dear Ayman, Thank you for choosing Ibis Budget Leicester and for taking the time to leave a review. We hope to welcome you back again! Warmest regards, Ibis Budget Leicester

10/10 Excellent

Kamaljeet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from IBL on 3 Mar 2024
Dear Kamaljeet, Thank you for choosing Ibis Budget Leicester and for taking the time to leave a review. We are delighted to hear you have enjoyed your stay. We hope to welcome you back again soon! Warmest regards, Ibis Budget Leicester

8/10 Good

Natalie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
For budget it is okay but uncomfortable pillows and no mirrors near power points. Good if you want very basic. Staff were lovely though
Stayed 1 night in Feb 2024
Response from IBL on 25 Feb 2024
Dear Natalie, Thank you for choosing Ibis Budget Leicester and for taking the time to leave a review. We hope to welcome you back again soon and we hope we will have chance to improve your past stay in the nearest future! Warmest regards, Ibis Budget Leicester

4/10 Poor

M Kamil Hassan

Stayed 1 night in Feb 2024
Response from IBL on 25 Feb 2024
Dear M Kamil Hassan, Thank you for choosing Ibis Budget Leicester and for taking the time to leave a review. Warmest regards, Ibis Budget Leicester

6/10 Okay

Ahmed

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from IBL on 25 Feb 2024
Dear Ahmed, Thank you for choosing Ibis Budget Leicester and for taking the time to leave a review. Warmest regards, Ibis Budget Leicester

6/10 Okay

Paul

Travelled with family
Disliked: Property conditions & facilities, room comfort
Decent
Cheap and cheerful with no issues apart from a vey hard uncomfortable bed.
Stayed 1 night in Feb 2024
Response from IBL on 16 Feb 2024
Dear Paul, Thank you for choosing Ibis Budget Leicester and for taking the time to leave a review. We hope to welcome you back again soon! Warmest regards, Ibis Budget Leicester

10/10 Excellent

Dean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from ibl on 16 Feb 2024
Dear Paul, Thank you for choosing Ibis Budget Leicester and for taking the time to leave a review. We hope to welcome you back again soon! Warmest regards, Ibis Budget Leicester

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from IBL on 16 Feb 2024
Dear Mark, Thank you for choosing Ibis Budget Leicester and for taking the time to leave a review. We hope to welcome you back again soon! Warmest regards, Ibis Budget Leicester

10/10 Excellent

Trev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another excellent stay
Stayed 1 night in Feb 2024
Response from IBL on 16 Feb 2024
Dear Trev, Thank you for choosing Ibis Budget Leicester and for taking the time to leave a review. We hope to welcome you back again soon! Warmest regards, Ibis Budget Leicester

8/10 Good

James

Stayed 1 night in Feb 2024
Response from IBL on 16 Feb 2024
Dear James, Thank you for choosing Ibis Budget Leicester and for taking the time to leave a review. We hope to welcome you back again soon! Warmest regards, Ibis Budget Leicester

10/10 Excellent

Trev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from IBL on 16 Feb 2024
Dear Trev, Thank you for choosing Ibis Budget Leicester and for taking the time to leave a review. We hope to welcome you back again soon! Warmest regards, Ibis Budget Leicester

10/10 Excellent

Sarah

Stayed 1 night in Jan 2024
Response from IBL on 16 Feb 2024
Dear Sarah, Thank you for choosing Ibis Budget Leicester and for taking the time to leave a review. We hope to welcome you back again soon! Warmest regards, Ibis Budget Leicester

6/10 Okay

Nicky

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Jan 2024
Response from IBL on 16 Feb 2024
Dear Nicky, Thank you for choosing Ibis Budget Leicester and for taking the time to leave a review. We hope to welcome you back again soon! Warmest regards, Ibis Budget Leicester

10/10 Excellent

Md Minhaz

Travelled with partner
Average good
Stayed 1 night in Jan 2024
Response from IBL on 31 Jan 2024
Dear Md Minhaz, Thank you for selecting to stay at Ibis Budget Leicester and giving feedback. We hope to welcome you again. Best wishes IBL

8/10 Good

Frank

Stayed 3 nights in Jan 2024
Response from IBL on 31 Jan 2024
Dear Frank, Thank you for selecting to stay at Ibis Budget Leicester and giving feedback. We hope to welcome you again. Best wishes IBL

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from IBL on 8 Jan 2024
Thank you for choosing Ibis Budget Leicester and for taking the time to leave a feedback.

6/10 Okay

Tafadzwa

Liked: Cleanliness
The rooms are too small for 2 occupants, was made to pay a parking fee upon arrival which l think should be included on the booking fee, however they are quite clean and the staff
Stayed 1 night in Dec 2023
Response from IBL on 6 Jan 2024
Thank you for choosing Ibis Budget Leicester and for taking the time to leave a feedback.

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from IBL on 6 Jan 2024
Thank you for choosing Ibis Budget Leicester and for taking the time to leave a feedback.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from IBL on 6 Jan 2024
Thank you for choosing Ibis Budget Leicester and for taking the time to leave a feedback.

2/10 Terrible

Sukhwant

Stayed 1 night in Dec 2023
Response from IBL on 6 Jan 2024
Thank you for choosing Ibis Budget Leicester and for taking the time to leave a feedback.

4/10 Poor

Deepa

Disliked: Room comfort
Stayed 1 night in Dec 2023
Response from IBL on 21 Dec 2023
Thank you for choosing Ibis Budget Leicester and for taking the time to leave a feedback.

8/10 Good

Ayman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Reosnable, clean & nice staff
Response from IBL on 16 Feb 2024
Dear Ayman, Thank you for choosing Ibis Budget Leicester and for taking the time to leave a review. We hope to welcome you back again soon! Warmest regards, Ibis Budget Leicester

10/10 Excellent

Kurratulain nazeer

Stayed 1 night in Dec 2023
Response from IBL on 6 Jan 2024
Thank you for choosing Ibis Budget Leicester and for taking the time to leave a feedback.

6/10 Okay

K

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2023
Response from IBL on 13 Dec 2023
Thank you for choosing Ibis Budget Leicester and for taking the time to leave a feedback.

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for a few nights..
Hotel is good for a place to sleep, clean, friendly and helpful staff, it has a little shop to buy snacks etc and the pizza and beer was good value and tasty.. I didn't have breakfast which was available..
Stayed 2 nights in Dec 2023
Response from IBL on 7 Dec 2023
Thank you Steven for choosing Ibis Budget Leicester and for taking the time to leave a feedback.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Budget ibis budget night
It was ok. No kettle in the room so had to go to communal area to make hot drink. No normal coffee available, only decaf. Bed mattress not very comfortable. Didn't know we had to pay for parking until after we had booked.
Stayed 1 night in Dec 2023
Response from IBL on 7 Dec 2023
Thank you for choosing Ibis Budget Leicester and for taking the time to leave a feedback.

10/10 Excellent

Geoffrey

Stayed 1 night in Nov 2023
Response from IBL on 21 Dec 2023
Thank you for choosing Ibis Budget Leicester and for taking the time to leave a feedback.

4/10 Poor

Trev

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
£20.00 extra fir early check in. and because i booked through hotel.com the hotel charged me £3.00 fee. Also complimentary tea/coffee in foyer wasnt a problem, however having a kitkat snack 4 finger was £3.00, so a reasonable price to start out cost me shy of £100 i could have booked into a more comfortable location for much same final cost. was disappointed.
Stayed 1 night in Nov 2023
Response from Ibis Budget Leicester Management on 21 Nov 2023
Dear TrevThank you for staying with us and providing feedback.Your feedback is important to us. However, early check-in at any hotels will cost you extra. The 20 we charge is very reasonable compared to other hotels. Prices for chocolates are 1.50 each.We hope to welcome you again.Best wishes

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little budget hotel, very clean and bijoux. Would definitely stop again, we asked for extra pillows and hairdryer which were provided. Very quiet, staff very polite.
Stayed 1 night in Nov 2023
Response from Ibis Budget Leicester Management on 21 Nov 2023
Dear JulieThank you for selecting to stay with us and providing feedback.We are delighted to read such positive comments and we hope to welcome you again in future.Best wishes

8/10 Good

Terry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from IBL on 16 Nov 2023
Thank you for choosing Ibis Budget Leicester and for taking the time to leave a feedback.

10/10 Excellent

Satwinder

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went from Scotland to Leicester for a fastival .we enjoyed our stay at ibis hotel .facilities are great friendly staff . Overall good experience thanks.
Stayed 2 nights in Nov 2023
Response from IBL on 13 Nov 2023
Thank you for choosing Ibis Budget Leicester and for taking the time to leave a review. We are delighted to hear you have enjoyed your stay. We hope to welcome you back again soon!

6/10 Okay

Paresh

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not the greatest
Dirt around not cleaned properly. Shower not powerful. 3 guest and gave us only 2 towels.
Stayed 1 night in Nov 2023
Response from IBL on 10 Nov 2023
Dear PareshThank you for staying with us and providing feedback.

10/10 Excellent

Dhawal

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Approach towards the customer, absolutely professional and helpful.
Stayed 4 nights in Oct 2023
Response from IBL on 6 Nov 2023
Thank you for choosing Ibis Budget Leicester and for taking the time to leave a review. We are delighted to hear you have enjoyed your stay. We hope to welcome you back again soon!

10/10 Excellent

Rob

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For £70 per night including breakfast was fantastic value, rooms nice and clean, great shower and very friendly staff, what is there not to like 🙂
Response from IBL on 5 Nov 2023
Dear Rob,Thank you for choosing Ibis Budget Leicester and for taking the time to leave a review. We are delighted to hear you have enjoyed your stay. We hope to welcome you back again soon!

2/10 Terrible

Suleman

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Literally very budget and poor. Apart from price
Hoteal was literally budget. Says it in the name really. But not in the price. This hotel was a eye opener. Small room, cold room, no cozy feeling. No complimentary hot drink in the room. Noisy hotel, could hear everything outside. Was told to pay for parking.
Stayed 1 night in Oct 2023
Response from IBL on 5 Nov 2023
Thank you for choosing Ibis Budget Leicester and for taking the time to leave a review. We are sorry to hear that our hotel did not meet your expectation. We will make sure that next visit will be perfect for you.

6/10 Okay

Taslima

Stayed 1 night in Oct 2023
Response from IBL on 29 Oct 2023
Hi Thank you staying at Ibis Budget Leicester and providing feedback.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but very comfy stay. Would stay here again
Stayed 1 night in Oct 2023
Response from IBL on 24 Oct 2023
Hi Robert,Thank you for your feedback and hopefully we will see you again.Thanks

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget stay but extremely clean. Staff were lovely, so friendly, welcoming and nothing too much trouble for us. Free hot drinks in reception and we had hot food in the early hours - offered and served with a smile. Great staff, thank you
Stayed 1 night in Oct 2023
Response from IBL on 17 Oct 2023
Thank you for choosing Ibis Budget Leicester and for taking the time to leave a review. We are delighted to hear you have enjoyed your stay. We hope to welcome you back again soon!

6/10 Okay

SHARLENE

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
My first time staying in a budget hotel the only downfall was that there was no house cleaning during my 2 night stay however I would stay again. The staff were welcoming and friendly on arrival.
Stayed 2 nights in Oct 2023
Response from IBL on 17 Oct 2023
Thank you for choosing Ibis Budget Leicester and for taking the time to leave a review. We hope to welcome you back again soon!

6/10 Okay

martin

Stayed 1 night in Oct 2023
Response from IBL on 29 Oct 2023
Hi Thank you staying at Ibis Budget Leicester and providing feedback.

10/10 Excellent

Trev

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another excellent visit with prompt friendly service, excellent breakfasts ans all the free tea I could drink 24/7. Will definitely stay again
Stayed 5 nights in Oct 2023
Response from IBL on 8 Oct 2023
Thank you for choosing Ibis Budget Leicester and for taking the time to leave a review. We are delighted to hear you have enjoyed your stay. We hope to welcome you back again soon!

8/10 Good

Simon

Travelled with partner
Liked: Staff & service
The staff were friendly Black mould around the bottom of shower The morning breakfast was disorganised would recommend clean plates Spoons and milk next to the cereal plus plates for the toast, water jug. Clean cereal boxes and as looked dirty and old. Make sure plenty of tea, coffee and sugar
Stayed 1 night in Sep 2023
Response from Ibis Budget Leicester Team on 7 Oct 2023
Dear SimonThank you for selecting to stay with us and providing feedback on your experience.We are sorry about some of the challenges you encountered during your stay. We are always thriving to make sure room, breakfast and all other services are exceptional for all our guests. We are always getting good feedback and I hope you we get another chance to welcome you again.Many thanks

10/10 Excellent

Ewen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very small but adequate for a night.
Stayed 1 night in Sep 2023
Response from Ibis Budget Leicester Team on 7 Oct 2023
Dear EwenThank you for staying with us and writing a feedback. We hope to welcome you again at our hotel.Thank you