Luxury Hotels & Resorts in Lavon

"Not the typical Embassy Suites. This property is old and in need of updating. The walls and carpet are dirty, there’s also no towels in the pool area. When I asked for extra towels, I was told “we don’t have any at the moment”. Breakfast was interesting, I was glad they had paper plates because the dishes I pick up were dirty. The hide the bacon behind the counter in the omelette line too, which was pretty interesting. I experienced a plumbing issue inside my room. The tub filled when I showered and the toilet started to fill as well and stopped flushing. They did come to fix it but overall the property felt ran down. I guess can can’t really complain for the price right? I will say, my son left his phone in the room when we checked out and hours later I called back to see if someone found it. An employee by the name of Yolonda was so kind to go check for me and retrieved it for me. That was literally the best highlight of my stay! I appreciate her so much! <3"

"The room was clean, but the room overall had a bad smell when you walked in. The walls are extra thin. You can hear when people are talking or doing whatever they’re doing next door kept me up for four hours the one night that we stayed there. The beds are hard. I should’ve just slept on the floor probably would’ve been a lot more comfortable. "

"Room was spotless, great room service with excellent food timely delivered. Very friendly front desk staff. "

"Good"

"Its good"

"Great place to stay! Very welcoming staff. Rooms are spacious & well decorated."

"I called the property directly prior to check in and was told our room had a microwave. We checked in, no microwave which was fine. When I explained to the night mgr at check in, he argued and got very loud and rude that no one there told me that.I showed my phone call log. He continued to argue. There was no reason for that. He also hung out with his buddies in the lobby, very unprofessional. BUT the property was clean, the breakfast was WONDERFUL!"

"Clean room friendly staff shopping nearby"