Las Glorias Hotels, Puerto Vallarta

"Lots of restaurants nearby. Roof top pool and views are amazing. Check-in was incredible. BUT, I can’t give 5 stars for three reasons. The rooms and hallways are dated and need attention. To get to the beach you have to walk through the next door hotels lobby and finally, it’s very noisy as it’s right on the Main Street, the 200. "

"View from room was wonderful. Tub on balcony should have been a hot tub. More evening entertainment needed. Music in restaurant and by the pool needs to be improved."

"No ocean view. The spa was relaxing ( massage and pedicure)"

"Clean room, staff very helpful, Ocean view. Need more entertainment and visitor involved activities. "

"Check in line was a joke, took over 90 minutes standing in a cattle line. The al cart restaurants were always “Full” or available after 9:00 pm and the food was poor. There was NEVER a Manager on duty, so any and all issues were never addressed and or resolved. Room service was available 50% of the time. There were lines for EVERYTHING, food, drinks, reservations, towels. Not worth the money, they have too many rooms and inadequate staff and supplies."

"Room was clean,staff was amazing, food was ok, wish we could've had an ocean view "

"Requested a room over the quiet, adult pool via Expedia (in Spanish and English) and at check-in. The kid at the desk said “yes, we have a great room for you,” and it was above the noisy, obnoxious kids’ pool. There aren’t nearly enough lounge chairs and umbrellas around the adult pool, and the rules about saving chairs are arbitrarily enforced. Several days people put towels on chairs all day and finally showed up late in the afternoon, or not at all. Other days the concierge ordered security to remove belongings at 7:30 am, when people had just stepped away for a moment. They need to move the massage tent as it takes up prime real estate and was used all of about 3 hours during our stay. The food at the buffet was improved over last year, with a little more variety, and they added “tea time” some days, and some fruit snacks. People smoked in the private beach area and put cigarettes out in the sand, with no cleanup - that was disrespectful and disgusting."

"Good "

"Clean, friendly staff, room was exactly as described. "