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"Great hospitality"

"Great staff"

"The parking was great, were able to park near our room. The room was clean except the floor didn’t look like it had been cleaned from the last rental. but could use paint touch ups. The refrigerator was not keeping our food and drinks cold. Water backed up in the bathtub while taking a shower. Wasn’t draining efficiently…probably clogged further down the drain. Rust water dripping from the back of the toilet onto the bathroom floor Access to the pool says 9:00 am to 10:00 pm. We went both mornings at 9:30 and 10:00 the pool area was still locked. Coffee in the rooms is awful. Thankfully they had fresh coffee in the lobby. One of the beds was unstable, if you sat on the foot of the bed it would raise off the floor. The other bed was lumpy and not very comfortable The staff was very friendly The patio could have been tidied up a bit. Visible ant hills, the deck chairs were put out on the morning we were leaving. Thankfully we had brought our own folding chairs so we’re still able to sit outside Fireplace seems like it’s only for decoration, couldn’t figure out how to turn it on and there are no instructions in the room to explain how. Room was freezing cold upon arrival. We adjusted the temperature but it kept getting hotter and weren’t able to get the ac to cool down the room properly. "

"Very clean. Friendly staff. Perfect location. Great breakfast. "

"Great hotel with a surprise outdoors! Amazing pool, hot tub, sauna and grounds. Not to mention the in-room fireplace (just ask the front desk for a log) and 2 person jacuzzi! Plus, a perfect location for walking and exploring the village. Added bonus of the best breakfast place right across the street. Can't wait to return!!"

"Piscine et sauna très bien. Belle chambre très fonctionnel avec beaucoup d'accessoires: vaisselle, lavabo, réfrigérateur, fauteuil. très bel endroit"

"Very good."

"Pleasant staff, especially Yassir."

"Greatly enjoyed my stay at Sur-Le-Lac! The suite was impeccably clean, well stocked with everything, and just steps from the lake. The 360 view of the lake and mountains was super relaxing. They have a cute store on site which sells everything you need. The staff are amazing, especially Philip who was so responsive by text. They have a gym, activity club, pool, and outdoor tennis court. The Loch Bistro onsite is a must visit! Really good vibes! Thank you for taking pride in your resort and maintaining it so well! We will be back this summer!"