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"Booked & paid for Ensuite family cabin but was given a family cabin instead. Air conditioning didn’t work."

"Our motel every time we’re in Grafton and it never fails to impress. Very modern, clean and comfortable. It’s always a pleasure to arrive and be reminded how excellent it is. "

"The ceiling fans were filled with dust and the beds weren’t made and a bit uncomfortable "

"We arrived after office hours and I couldn’t find the after hours number. Not a problem for these guys. I double checked the office door which rattled a bit when I tried to open it. This roused the manager who came out and had been waiting for us by name. How nice for a personal touch? They had left the room open with the key inside and kept an eye on it until we arrived."

"Location,& good service"

"The recently renovated rooms were spacious, clean, and in excellent condition. The reception staff were very helpful throughout the stay. The location was wonderful - surrounded by greenery, close to rivers, historical sites, the town centre, and plenty of restaurants. It was also a great area for walking. The room amenities were good, and the outdoor facilities were well maintained, making the stay comfortable and enjoyable."

"Clean "

"Room was clean and all things needed were supplied. The bed was too hard for us."

"Beautiful property - excellent cleaners - pleasure to stay. Will be back. Recommend for families. "