Lac-Saint-Charles Hotels, Québec City

"Love this hotel. Always a great stay."

"Excellent hotel, great staff and great location. Highly recommend."

"Nice room, great location. "

"Central location in old Quebec"

"Garbage service they dont want to listen about the weather conditions"

"Good "

"very clean and courteous staff"

"No sauna available and the pool was very Dusty. You charge me 241$ and on my biling it’s suppose to be 171$ and i étant my refund please."

"Hi! I just wanted to bring to your attention that this hotel was really not great. It is very "tired". the lobby was very smelly when we walked in and looked dirty. the room smelled good but everything is so old and patched up. I took picutres of a few things ie: -wallpaper in the bathroom not a great idea especially if it is already coming off the wall in most places (which was bound to happen sooner than later). - the grout used in the bathroom was stained by little mold spots. I have pictures of paper towel before cleaning and after ,,,getting black -very dirty corners and joints in the bathroom -all the air vents where filthy and had not been cleaned in months. etc etc 18 hours ago I understand that it was after spring break and you were probably busy but you did take the reservation and got paid for it ... therefore the place should have been cleaned. some things are beyond fixing, just need a total revamp in the bathrooms (at least the 602 one). ah! I do not remember the last time I had a hotel bathroom that did not have a fan...the mirror was foggy for 30 minutes after a short shower Really not impressed and you came recommended by people that had been years ago. obviously all went down the drain after. I would find it very very hard to recommend such place today."