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"Everything was good"

"Rapport qualité prix mauvais. Porte-fenêtre laissée ouverte par 2 fois par les femmes de chambre (sachant qu'un balcon était commun avec d'autres chambres). Douche non étanche (et donc de l'eau partout après la douche). "climatiseur" faisant un bruit de fond en permanence et impossible à éteindre. Hotel bruyant et mal isolé. Une première carte pour ouvrir la chambre qui ne fonctionnait pas. Je déconseille vivement."

"Appreciate nespresso in room but would’ve like coffee to be refilled and milk provided. AC not able to control temp (make colder than 20 deg) and room did have a kind of bad smell coming from toilet but otherwise everything else (location, facilities, staff) really good"

"Nice comfortable clean smallish room. The breakfast was fine, affordable (12 euros) and convenient but the dining room when I get there was filled with dirty dishes, they were slow to bus tables. In their defense, I came to the breakfast room at 8 right after the morning rush. The lobby is a bit basic, but there was a place to sit and work or recharge your cell phone while you waited for your room to be ready. Taking the tram to the airport was easy, a ten minute walk and one stop from the airport. The staff were friendly and kind and helpful. My bed was comfortable, the pillows good, the shower hot, my room quiet. It was a good place to spend the night waiting for a flight. There were two restaurants within a block and a pharmacy. The neighborhood is not particularly charming but a working class Italian neighborhood and therefore ok by me. Not bougie. Who wants bougie?"

"Room very basic/no upgrade/first floor very noisy/breakfast OK Location Ok near train station/20 min by walk to center"

"Breakfast was filling, puffy and exciting. The room was small and comfy and the bedding was aight. But the amenities and how close everything is was the best part. Over all 9/10 for me!"

"Love this hotel!"

"Nice and renovated hotel in a quiet are of Florence "

"Not great. Two room bookings were made, both costing exactly the same but one was much bigger than the other which meant a very small double bed was all that we had to sleep in. This wasn’t helped with the room having the heating on and not able to be we turned off, the shrug and a pointed finger at the weather was the only communication from a staff member. We opened a window but the noise from the railway line next to the hotel meant for a restless night. The bathroom light also didn’t work, the kettle was not able to be plugged in on the desk (I had to use the bathroom plug and rest the kettle on the sink!) The breakfast was ok, fresh fruit yogurt and typical continental cold meat and cheese but no cooked eggs etc. The coffee wasn’t great either. The staff, even though not able or willing to help with room problems, were polite and apologetic. "