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"Wonderful, somethings not available. Great staff, take cards, lovely cabañas with ac! Right beside a little stream! Listened to over 32 birds around breakfast. Morning Howler Monkey chorus! Dependable! The brown jays were noisy ,very early, during weekdays. Easy access to the Palenque ruins! Nice pool."

"Clean room and nice kitchen "

"Great hood "

"Beautiful setting and friendly helpful staff"

"Friendly stiff "

"A glamorous place - gorgeous swimming pool with fountains and beautiful rooms. "

"Arriving on Tren Maya we were surprised that a shuttle was waiting for us at the train station with our name to help us locate them. We did not request that. Price quoted was approx. $35 US to go to hotel from station. We were tired from the all day train ride so we paid it rather than look for a taxi, then learned trip should have been 200 pesos mx for the ride. That’s disappointing to be taken advantage of. Employees at hotel were super helpful. Helped us arrange tour the next day- however the timing of the tour pick up from ruins to the van for Misol Ha and Agua Azul leg of tour left only back bench of van with no windows no air for seating. An arduous trek over terrible roads seated like that left us sick, in pain, and angry with tour company who would stuff so many people in a vehicle. Arriving at Agua Azul, chafer recommended restaurant next to where van was parked- their selections and quality of food disappointing-better selections if you keep walking toward the falls. Morning receptionist helped us get a taxi rather than use the shuttle service that was so expensive and not looking out for our best interest in terms of comfort. Hotel location is good- quiet, just off main road, walking area. Restaurant is great! Waiter exceptional, food good, convenient that it is right on site. Tour company has same name as restaurant. I do NOT recommend tour company. "

"Buen recibimiento, personal amable en todo momento No tuvimos tiempo de disfrutar la alberca pero si del jardín. Todo lo que ofrecen lo cumplen Buena comida exelente pan Nos gustó y lo recomendamos. "

"Clean, comfortable room. AC worked well. Convenient location to centro, restaurants and bus station. Plenty of hot water first night; none second night…barely warm. Sewer smell with shower drain; plastic drain cover helped. "