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Resorts World Genting - First World Hotel

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Overview of Resorts World Genting - First World Hotel

Resorts World Genting - First World Hotel

3 out of 5
Guests rated this property 3.3/5 for cleanliness.

Popular amenities

  • Restaurant
  • Gym
  • Breakfast available
  • Business services
  • Parking available
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
Genting Highlands Resort, Genting Highlands, Pahang

Explore the area

  • Popular LocationGenting Highlands Theme Park1 min walk
  • Popular LocationSkytropolis Indoor Theme Park2 min walk
  • Popular LocationSkyAvenue2 min walk
  • AirportSubang (SZB-Sultan Abdul Aziz Shah)71 min drive

Choose dates to view prices

About this area

Genting Highlands

Located in Genting Highlands, Resorts World Genting - First World Hotel is connected to a shopping centre. Some of the area's popular attractions include Genting Highlands Theme Park and Genting Skyway. Skytropolis Indoor Theme Park and Happy Bee Farm & Insect World are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Genting Highlands Theme Park - 1 min walk
  • Arena of Stars - 1 min walk
  • Skytropolis Indoor Theme Park - 2 min walk
  • SkyAvenue - 2 min walk
  • Chin Swee Cave Temple - 7 min drive

Getting around

  • Batang Kali Station - 46 min drive
  • Kuala Lumpur International Airport (KUL) - 98 min drive

Restaurants

  • The Food Factory — 1 min walk
  • The Olive - 3 min walk
  • Munakata Ramen - 3 min walk
  • Coffee Terrace - 4 min walk
  • Kobe Gyu Takumi - 4 min walk

About this property

Resorts World Genting - First World Hotel

Genting Highlands hotel connected to the convention centre, within walking distance of Genting Highlands Theme Park
This smoke-free hotel features 2 restaurants, a fitness centre and a coffee shop/café. Other amenities include a snack bar/deli, coffee/tea in a common area and massage/treatment rooms. All 6083 rooms offer TVs with cable channels, plus showers and free toiletries.
Resorts World Genting - First World Hotel offers 6083 forms of accommodation with free toiletries. Televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include a shower. Housekeeping is offered on a daily basis and hairdryers can be requested.
Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Dial-up Internet

Parking and public transport

  • Self parking on site (MYR 18 per day)

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: MYR 35.00 for adults and MYR 17.00 for children
  • 2 restaurants and 1 coffee shop/cafe
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Shopping

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Lockers available
  • Reception hall
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • Business centre

Spa

  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Shared fridge
  • Smoke-free property

Room amenities

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer (on request)
  • Shower
  • Towels

Entertainment

  • TV channels
  • TV

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 35.00 for adults and MYR 17.00 for children (approximately)
  • Self-parking fee: MYR 18 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges a fee for luggage delivery or collection services by the bell counter.
Please note that guests are automatically assigned a room type based on the room category booked. Should guests have special request or would like to change room types, a surcharge of MYR 5 is applicable for each request at the Express Self Service Kiosk. An additional surcharge of MYR 15 will be imposed for check-in at the front office counter for customers who are eligible for the Express Self Service Kiosk.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

First Hotel World
First World Genting Highlands
First World Hotel
First World Hotel Genting Highlands
Hotel First World
World First Hotel
1st World Hotel
Resorts World Genting First World Hotel Genting Highlands
Resorts World Genting First World Hotel
Resorts World Genting First World Genting Highlands
Resorts World Genting First World
Resorts World Genting - First World Hotel Hotel
Resorts World Genting - First World Hotel Genting Highlands

Frequently asked questions

Overall score and ratings

3.2
Rating 5 - Excellent. 138 out of 1000 reviews
5 - Excellent 14%
Rating 4 - Good. 314 out of 1000 reviews
4 - Good 31%
Rating 3 - Okay. 292 out of 1000 reviews
3 - Okay 29%
Rating 2 - Poor. 155 out of 1000 reviews
2 - Poor 16%
Rating 1 - Terrible. 101 out of 1000 reviews
1 - Terrible 10%

3.3/5

Cleanliness

3.3/5

Staff & service

3.1/5

Amenities

3.1/5

Property conditions & facilities

3/5 Okay

Stayed 1 night in Dec 2020

1/5 Terrible

Travelled with partner
Disliked: Property conditions & facilities
Cramped room (28861) and thinnest bath towels ever seen. Windows did not fully close with gaps evident. Left after one night and stayed elsewhere. One star at best. Did not have Hotel confirmation which delayed our check in.
Stayed 2 nights in Sep 2020

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service
Hotel very nice but a bit small.location good but not many of halal food ..the price at halal food court very expensive.
Stayed 1 night in Aug 2020

1/5 Terrible

Stayed 1 night in Jul 2020

2/5 Poor

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
NO VALUE FOR MONEY
ROOM VERY SMALL. PILLOW AND BED NO COMFORT. WINDOW VIEW IS THE ROOM OPPOSITE, NO NICE VIEW. BATHROOM SMALL, CANNOT LOCK AND NO HANGER INSIDE BATHROOM.
Stayed 1 night in Jul 2020