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"Always a great stay and the staff are super friendly. "

"Convenient to get to airport"

"We all are very impressed with how well the hotel is run. Among 5-star hotels in Surabaya and Jakarta, this hotel is the best and service truly stands out. Room service was prompt and courteous, the Executive Lounge offered excellent food, drinks, and personalized attention, and breakfast at the Pavilion was outstanding. "

"I chose this hotel because it was 10 min by car from Surabaya Gubeng station. All staff that I encountered at this hotel was very nice. However it was not a hotel that I would want to come back and stay. 1. Breakfast: I personally did not think it was delicious compare to other three star hotels. 2. I stayed two nights. It was hot in the morning and I thought that the AC wasn't working so I switched a room for the second day. However the AC in the second room wasn't working on the next...

"it was a good stay"

"The hotel very good "

"Everything was great; facility, staff, cleanliness, quiet, hot shower. early breakfast, and the patio was a very pleasant escape during layover. "

"staff are very friendly. strategic location and the room service food was delicious!"

"Excellent stay in Surabaya. Food was excellent, staff was exceptional and I’m obsessed with the colonial aesthetic. Location was key. "

"I cannot speak highly enough about hotel staff, friendly, welcoming, helpful. From the front desk, concierge, housekeeping, staff in the Chamas and 2nd floor restaurants, bar area were excellent. Food including room service was of a high quality. Very happy with my 4 night stay and highly recommend."

"Excellent place to stay. Excellent value for money"

"Well placed in terms of access "

"Conveniently located above a huge mall woth lots of food options and shopping"

"Amazing hotel will stay again next time I am in surubya "