Staircase

Reviews of Ametyst Hostel

2 out of 5
Ametyst Hostel
ul.Karmelicka, 10/5, Kraków

Reviews

7.0

Good

Rating 10 - Excellent. 4 out of 21 reviews" "
Rating 8 - Good. 7 out of 21 reviews" "
Rating 6 - Okay. 6 out of 21 reviews" "
Rating 4 - Poor. 2 out of 21 reviews" "
Rating 2 - Terrible. 2 out of 21 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

5.0/10

Amenities

6.8/10

Property conditions & facilities

3.0/10

Eco-friendliness

Reviews

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They switched the location without telling me befo
Do not book here, after walking in the heat for 30 mins to this place and walking up 3 floors with all my stuff they tell me that they are full and that they switched my booking to another place, had to walk back almost all the way I had walked and uo another 2 floors and then they told me that it was another hostle, I got pissed and they said ok I could stay there. What a nightmare on a hot afternoon, took almost 3 hours to get sorted.
Stayed 3 nights in Aug 2021

10/10 Excellent

Marlena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pobyt w Ametyst Hostel
Jak na takie pieniądze to w porządku. Cena adekwatna do komfortu. Polecam.
Stayed 22 nights in Jul 2020

2/10 Terrible

Verified traveller

Stayed 2 nights in Mar 2020

8/10 Good

Shahar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staying in Krakow
Great place for a quick stay or a long one. Thanks for your hospitality
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good location and service, unfortunately, someone stole my food from the fridge
Stayed 3 nights in Jul 2019

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place with a hiccup...
Great location, friendly staff, very spacious, excellent price. Only 2 negatives, shower pressure and temp control awful, and 2 weeks worth of lunch meats, cheese, and some vegetables were taken from refrigerator. All my food was in one bag, but it had been opened, rifled through, and reclosed...
Stayed 2 nights in Mar 2019

6/10 Okay

Francisco

Liked: Staff & service, property conditions & facilities
3/5
Stayed for 4 nights; receptionist was really sweet and helpful. Most of the people staying the hostel seem to be living there. Not much of a problem but they’re all grown adults (few seniors), not much of a chance to meet people or socialize. Kitchen is fitted but everything seemed too dirty to use. Bedding is nice and mattress was quite comfy. It’s was wintertime so it was nice and warm. Bathroom inside the room was dirty 100% of the time and shower was virtually unusable but the the shared bathrooms outside the room were always clean and perfect. Not a bad stay.
Stayed 4 nights in Feb 2019

6/10 Okay

Dave, Canada

Disliked: Staff & service, room comfort
While reasonably well-kept and tidy, there's not much comfort besides the couches in a narrow, windowless hallway and the small reception area. Wireless connectivity is quite poor, depending on the room and spot. Fridge seemed to be always packed, though that's mostly the customers' faults for likely leaving food behind and overall taking too much space. The 4-bed rooms' private shower is offset by the almost intolerable street noise coming from their side of the building. Earplugs or falling-asleep music may be advisable for those who have trouble falling asleep Reception desk hours are not followed closely at all. Despite all this, I would say I got what a paid for and overall I think this place is adequate as a cheap, clean, and safe place to crash for a few nights.
Stayed 13 nights in Jul 2018

8/10 Good

Pepe, Canada

Liked: Cleanliness, staff & service
very friendly staff.
Stayed 9 nights in Jul 2018

6/10 Okay

Zaki, Singapore

Liked: Cleanliness, staff & service
Hostel Nearby the Old Town
Decent place if you need a bed after travelling. Didn't have personal lockers but that's fine if you only leave behind your clothes during your time out. Receptionist is friendly and helpful at least - there is a common kitchen but I didn't check it out. Towels for rent. Good location but the traffic on the street may be too noisy (But you can shut the window)
Stayed 1 night in Apr 2018

6/10 Okay

Verified traveller

Ok
Ok

6/10 Okay

Justyna

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Great location, but not kept very clean (bathrooms always seemed dirty and hot water was a 'hit /miss' )

4/10 Poor

Víctor

Disliked: Property conditions & facilities, room comfort
No me gusto, falta personal para atender al client
Stayed 1 night in Dec 2021
Response from Olena on 10 Dec 2021
Hemos leído tu comentario. Has reservado la cama de dormitorio más barata. Fue recibido y acomodado según su reserva. En recepción tenemos un enorme anuncio de que no tenemos recepcionista, solo un administrador que recibe a los huéspedes y muestra su cama según su reserva, un casillero con llave donde se ubican los baños, una ducha y una cocina. No proporcionamos guardaespaldas ni personal para charlas triviales con los huéspedes.

8/10 Good

OLENA

Stayed 1 night in Sep 2021

4/10 Poor

Anna, Germany

Disliked: Staff & service, amenities, property conditions & facilities
Leider wohnen viele ältere Männer fest im Hostel. Ich konnte die ganze Nacht nicht schlafen, da es nur eine große Lampe gab, und meine Zimmergenossen bis tief in die Nacht wach bleiben wollten. Die Sauberkeit ist akzeptabel, allerdings ist auch die Rezeption kaum besetzt. Ich persönlich als junge Frau fühlt mich nicht sicher, und so bin ich dann für die restlichen Nächte in ein anderes Hostel umgezogen.
Stayed 3 nights in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Feb 2020

10/10 Excellent

Ka Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

6/10 Okay

Tiia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

LUDOVIC

Enregistrement rapide, personnel sympa, tarif très peu onéreux : voilà qui est appréciable ! Gros point faible : la douche étant directement dans la chambre, sans salle de bain entre les deux, il est difficile de se déshabiller et de s'habiller dans l'intimité, d'autant qu'il n'y a rien dans la douche pour poser ses vêtements. Par ailleurs, la seule et unique lampe dans la chambre étant celle du plafond, il n'est pas simple de se reposer si vos voisins de chambre ont décidé de laisser la lumière allumée... Ceci étant, les deux personnes avec qui j'ai cohabité ont été très correctes et donc le séjour fut agréable. Je n'hésiterai pas à reloger dans cet établissement si je reviens à Cracovie.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018