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"Communication was good and place was clean and good facilities except would like metal knife, fork and spoon…also tricky to figure out heating and one air conditioner/heater not working. Lift service advertised was great :)"

"Hospitality is incomparable when contacted to take taxi the hostess was more then willing to help with transportation, it feels like staying at your grandmothers home away from home "

"Clean room, enough space, quick response from staff"

"It was good place to stay near station.."

"Stay was convenient. Although i did try to contact staff by email and phone i had no luck. But i also didnt book directly with the hostel so its not their fault either. Luckily there was somoene willing to help get in contact with staff. Bedding was comfortable enough, room was provided with air conditioning. But all in all its totally fine for a short stay. Right next to family mart and easy self check in ~ bonus!! "

"Check in was a little sketchy, I struggled to find the right door at first and keypad. And when I got into my room, I didn't realize the door would lock behind me when I left. I closed the door to go to the bathroom downstairs and luckily I had my phone on me with my code, but if I had locked my phone in my room without my code I would've been in a really bad spot since there is no receptionist or on-site staff. Other than that, the stay was perfect and I would absolutely come stay again. The...

"Very clean room and bathroom and spacious. Mattresses did not provide much cushion but no big deal. Great location very close to kawaguchiko station and a 15 minute walk from the lake. Would definitely stay here again. "

"The hotel is a little dated, decore-wise, but everything is very clean and the Onsen are very nice (we're first time users). Staff are very helpful! Would stay here again."