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"落ち着いた雰囲気で、騒がしくもなく、ゆったりと過ごせました。 お部屋は禁煙ルームを選びましたが、空気もクリーンでした。 朝食では自慢のお米の食べ比べができ、楽しめました。"

"The room was clean, the staff was great, and we loved the hot springs. I would recommend staying here."

"Clean room, comfy bed, super close to Nagano station, courteous staff, breakfast at hotel was Japaneese style and very good, 7-11 by hotel."

"It was last minute and the young man at the front desk was very polite. "

"Staff very helpful. Room spacious and clean. "

"Very clean. Very comfortable. The sky deck is probably the best amenity. Especially for breakfast time, you are able to zone out and focus on yourself and breakfast time in general. Breakfast times are appointed so not too many guest arrive at the same time which is a plus. Extra toothbrushes w/ toothpaste provided, comb, shower cap, razor etc. Did not have to worry too much about the distance to the nearest tourist attraction/location. Very walkable, but if you get tired, bus stops are at almost every 2 blocks or so. "

"Loved the central location to Matsumoto train and bus station. The hotel was walking distance to the castle, frog walkway, Media Garden and restaurants. The room was comfortable and loved the self-service amenities offered (toiletry options, coffee, tea). Would definitely stay again!"

"room was spacious, clean, and right across the street from niigata station."

"Onsen was nice"