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"Friendly staff, quiet room and great amenities (free apple juice, tea, water and coffee in the rooms). This hotel is close to Nagano station and lots of restaurants and shops."

"Easy access from train station, comfortable room and delicious breakfast."

"We enjoyed our stay here. The staff was friendly and the place was clean. We got a suite and the room was huge compared to most rooms in Japan. It overlooked the river which was an added plus. "

"The property is very well maintained and the staff were very helpful."

"Best onsen"

"I enjoyed my stay here. Hotel is right opposite Nagano station, and very close to the shopping and dining district. The room was very clean and the staff was very friendly. No microwave available to heat your food, but there is a 7/11 close by for that. Bed was comfortable and a nice sized TV mounted at the base to watch shows. I would definitely stay here again if I ever return to Nagano."

"The room was lovely and more spacious than others we’ve stayed at. Staff was wonderful and the breakfast buffet had a nice variety of foods, Japanese curry, rice, scrambled eggs, sausage as well as croissants with butter and jam, pain au chocolat and the coffee was good 😊"

"This was a great stay. Spacious rooms connected to Train station. Convenient, lots of options for food and access to shopping. "

"Excellent hôtel, au delà de mes espérances. Fauteuil masseur dans la chambre est un plus non négligeable. Merci "