Best Western in Ko Pha-ngan

"Fabulous place to stay! Convenient shuttle that can take you around the resort. Short walk to the beach and local restaurants and shops. Villa was a dream - clean, spacious and an amazing view. I ended up extending my stay and will definitely be back again!"

"Excellent property with incredible staff!"

"N/a"

"The beach area was beautiful it was clean the easy to reach from the hotel , there were other restaurants based along the beach so dining experience was wonderful to be beside the sea which is has not tidal . The area was quiet but this made it more special. The staff were most helpful and assisted in arranging a collection and drop off to the local ferry port. We could pay using card transfer and this assisted as there are many places which do not allow the same service and only want cash . We would very much like to return again in the future . "

"Everything was perfect about this place during our stay there: the room was large and clean, staff was extremely friendly and helpful we've got everything we asked for and even mote, food was delicious both western and thai, pool is perfect. We enjoyed so much that we extended our stay for another week."

"The location is beautiful, though there is not a whole lot within easy walking distance. However the resort does have a taxi which was super helpful. The entire staff was amazingly friendly and helpful, we thoroughly enjoyed our stay here. The food is also great. "

"Family vacation, rooms (we had 2) weren’t ready on time of check in, we had to wait 1.5 hoirs at the top bar. We got coupon for “free drink” - I would expect much more than that. We ordered fruit shake but there was no Bananas and no mango so not really enough options. We were completely unsatisfied. When we finally got our rooms it was in the lowest floor ( we ordered”mountain view” rooms so it is quite ironic as we were literally 1 meter above the ground. Additionally, the stair railing outside the rooms were just being painted while we checked in and there was a pungent smell of fresh oil-based paint. I was also extremely mad as I specifically asked for two adjacent rooms , however each one was on a different floor level. Overall when I complained the manager in charge just said he is very sorry and offered 20% discounts at the hotel restaurant- I didn’t know whether to cry or laugh! Breakfast was somewhat lacking. The buffet was poor, not enough tables in the dining hall, slow service. There is definitely lots to improve! Nice architecture- somewhat weird and clumsy though! Reminds me of the board game Snakes and Ladders. Only one elevator (4 buildings) and long climb and walk to the pool- which luckily is fantastic so it made our all stay enjoyable after all. Missing full size mirror in the rooms."

"This was an unbelievable place for our honeymoon. They made everything so special and I cannot recommend this place highly enough. "

"Long Bay Resort is a wonderful place to stay"