Kladow Hotels, Berlin

"Where the hotel is situated was ideal for a lot of sightseeing. Breakfast and snack meals in the evening are excellent. Friendly staff who made our stay great. Cleanliness throughout. Nothing was too much trouble. "

"Wonderful "

"Centrally located, accommodating staff great value "

"Great breakfast, quiet room, nice staff, reasonably priced snack and drinks in lobby. "

"Room was lovely and the staff were very friendly"

"Great gym. Great hotel in good location "

"Didn't have the breakfast"

"Tuvimos un inconveniente por el desayuno. Al llegar realizamos el check in a eso de las 3am y nos indicaron que no tenías desayuno incluido que si queríamos incluirlo. Pues le indicamos que si. Al otro día nos percatamos que no tendríamos tiempo de poder ir a desuyunar el último día. Por lo que norificamos que no vamos a desayunar ese día. Si respuesta fue que no podían devolvernos el dinero que nos darían el desayuno to-go. Pues al no lograr cancelarlo, lo cual es ilógico, aceptamos. De más está decir que lo que se encontraba en el to-go no le hace justicia al precio que pagamos por el desayuno (diario). Al realizar el check out y solicitar recibo nos indicaron que no dan recibos pues realizamos la reservación por una página secundaria. Entiendo que la situación se manejó mal, ya que los cargos se realizan al hacer el check out. "

"We had 21 people that KLM/AirFrance stranded in Germany for 7 days with 6 different canceled flights. The hotel staff here took care of us and we're so extremely friendly and accommodating. They went above and beyond and even though we did not know until the morning of each day if we were staying again and how many rooms we were going to need, they checked in on us and allowed us to continuously stay in our rooms. Because of the staff even in a very stressful and chaotic situation they made their hotel a comfortable and safe space for us. Thank you, Thank you, Thank you"