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"The receptionist was very welcoming and very helpful! I have recently stayed at The Marriott in Amsterdam but Nairobi has exceeded my expectations! Absolutely fantastic! "

"Everything was excellent. they could always increase inside restaurants and offer larger menu, but breakfast was great and it was a very enjoyable staff to work with"

"Let’s start at the roof & work down! Spa: treated myself to a massage (my bags were huge), sauna/steam, manicure & pedicure. The technicians were magnificent! I felt so relaxed & sparkly (nails had GLITTER)! 10/10 The bartenders/wait staff are awesome, talented and professional, I never felt like a solo traveler. The rooftop bar decor was excellent. 10/10 My room was clean and accessible, cleaning lady was patient and kind. I kept forgetting to push DND. 10/10 The front desk accommodated my missed flight, was available for my late night arrival. Security was very helpful and I felt safe traveling, yet nice and always had a smile. 10/10"

"Very cool place and breakfast was amazing, free airport shuttle to and from...would stay again"

"I have stayed here a few times before. Unfortunately breakfast did not meet expectations this morning - there was a wait for my omelette (not too worried about that) but when it arrived it contained eggshell, not pleasant. Up at the pool this morning there is a chimney and I was covered in small pieces of ash coming from the chimney The staff are great and cannot do enough for you except for the check-in staff who are most unhelpful"

"Prepared for my arrival"

"👍👍👍"

"We only stayed about 6 hours here while we waited for our flight, but we found the hotel to be a comfortable place to wait! Our room was very clean and spacious and we ordered room service and it was delivered promptly! Great hotel if you are flying in or out of Nairobi!"

"No responses to messages from the property at all, we got delayed by a traffic accident and weren’t even allowed to check in because it was after 4pm. Very disappointing"