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Crowne Plaza Nairobi Airport by IHG

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Luxury
5.0 star property
9.4

Exceptional

Tranquil escape with rooftop elegance

Beautifully designed with a serene atmosphere, this hotel offers a tranquil escape just moments from the airport. Unwind at the rooftop pool and bar, savour delightful snacks, and enjoy the convenience of a airport shuttle.

Popular amenities

  • Parking included
  • Free Wi-Fi
The current price is AU$251
includes taxes & fees
24 May - 25 May

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Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 90.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.0 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 30 for adults and from USD 15 for children
  • Rollaway bed fee: USD 90.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Frequently asked questions

Does Crowne Plaza Nairobi Airport by IHG have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Crowne Plaza Nairobi Airport by IHG?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Nairobi Airport by IHG on 24 May 2026 start from AU$251, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Nairobi Airport by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Nairobi Airport by IHG?

Self-parking is free at this property.

What time is check-in at Crowne Plaza Nairobi Airport by IHG?

Check-in start time: noon; check-in end time: anytime.

What time is check-out at Crowne Plaza Nairobi Airport by IHG?

Checkout is at 10 AM.

Does Crowne Plaza Nairobi Airport by IHG provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs at scheduled times.

Where is Crowne Plaza Nairobi Airport by IHG located?

Located in Embakasi, this luxury hotel is 7.2 mi (11.6 km) from Nairobi National Park and 11.1 mi (17.9 km) from Kenyatta International Convention Centre. Sarit Centre and Nairobi National Museum are also within 16 mi (25 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.8

Cleanliness

8.2

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 777 out of 1002 reviews
Rating 8 - Good. 157 out of 1002 reviews
Rating 6 - Okay. 29 out of 1002 reviews
Rating 4 - Poor. 17 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another wonderful stay at Crowne Plaza Nairobi Airport. Top-notch service and staff.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes great food
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Irshaad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was there for a night and the staff made the short stay very comfortable - I will always stay here in the future
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Caree

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable..staff was very friendly and very convenient to airport.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great shuttle service.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Milan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient for airport. Shuttle service was good.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Savraj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with nice bathroom - needs more air circulation to keep mosquitos out in the main dining area at night
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ariane

Liked: Cleanliness, property conditions & facilities
Very friendly staff, nice and clean room.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

H.

Liked: Cleanliness, amenities, property conditions & facilities
Staff and room was wonderful
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sheila

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Excellent customer service and food.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Antonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and property were very nice. Only complaints were the expensive food- not even complimentary coffee- and our room never got cold- AC not very good. Good to find out that they offer day rooms for short layovers.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport shuttle was incredibly straight-forward. No trying to find the shuttle etc, just straight to the desk and shuttle was ready in 2 minutes. The property exceeded expectations - the bed was a larger king that anticipated!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Mats

Liked: Cleanliness, staff & service, amenities
Friendly staff, spacious room, good breakfast
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and very warm smiles
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities
Comfortable room, cleanliness and excellent staff were the highlights
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, amazing staff
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are top notch - everything you need, super comfortable and clean, lovely bed linen, great shower and toiletries. The lobby greeting guys and the shuttle staff are absolute gems - lugging our huge bags with a ready smile! And breakfast is amazing. Return here time and time again - really friendly, relaxed and comfortable.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

HADYN

Liked: Cleanliness, amenities, property conditions & facilities
Great room. Staff very welcoming
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

HADYN

Liked: Cleanliness, amenities, property conditions & facilities
Service was efficient and bed exceptionally comfortable. Easy shuttle transfers to an and from the airport.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Daeshaun

Liked: Cleanliness, amenities, property conditions & facilities
Could use more towels but staff was responsive and food was good.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed stay, professional courteous staff
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and friendly staff. Food in the restaurant was very good.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Eva-Linn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Airport transfer easy to find and great service. Check in and room good
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Franz

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the airport, would book anytime again.
Stayed 2 nights in May 2025
Verified

8/10 Good

Lindsay Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived in the Nairobi airport late and night and someone from Crowne plaza was able to arrange a shuttle. Quick and safe ride to the hotel. The room was nice and room service was still open and delicious. Breakfast was great too! Would definitely recommend
Stayed 1 night in Dec 2025