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"You get what you pay for but what there is was decent. Loses a mark for mould marks on shower ceiling but cannot fault rest of hotel. Breakfast very basic but what food there was hot and edible and the bar/restaurant area is lovely."

"The room was spacious and clean. The bed was very comfortable. We arrived at breakfast after 9am (10am finish) and the hot offering was a bit depleted but there was something of everything except eggs, which a member of staff cooked extra for us. We would definitely stay again."

"Nice welcome from staff who then texted us to check we were happy with the room - nice touch. Breakfast was a bit busier than we anticipated and not many tables, but we found one and enjoyed a nice breakfast "

"Breakfast was hot, plentiful and delicious."

"Lovely, grand hotel in a great location"

"Was great relaxing and walking g distance to a selection of pubs and restaurants as well"

"Derby Mickleover Hotel has wonderful friendly, helpful and professional staff who offer a warm welcome and constant, friendly enthusiasm to enable one's stay to be a good experience. However their refreshing professionalism and warm manner, is marred by a hotel that has seen grander times. Everywhere, the hotel is looking a bit tired and is in definite need of some investment to its interior and facilities. I have stayed here frequently due to its location, convenience and lovely staff but these professionals deserve a hotel that is current in its fresh interiors and facilities. I have had to call for house keeping or maintenance to assist in rooms I have been booked into, due to malfunctioning facilities or because I have found unacceptable large areas of black mould growing on bathroom ceilings for example. I have stayed in a lot of this hotel's rooms and in all price ranges. It is disappointing to see and stay at such a hotel with enormous potential; when a lick of fresh paint or replacement of tired facilities or a more rigorous upkeep of rooms with investment, enabling staff to not only perform day to day house keeping but more deep cleaning. Proper investment to provide updating and thorough maintenance of the wider hotel picture and infrastructure, would once again allow this hotel to shine as a luxury hotel if character. Come on Best Western! "

"The staff worked very hard in every way. The hotel itself, probably due to age, needs attention re decor and sash windows which are draughty. I felt there were building restrictions making things difficult for updating. Dinner choices were excellent. "

"When I arrived to check in, the receptionist couldn’t find my reservation because I had already been checked in. This meant it took a bit longer than expected to check in. "