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"It was beautiful. Staff was friendly and helpful. Walking distance from the train gave us plenty of choices to see and do in Tokyo."

"Great stay. "

"It was okay "

"I was glad there were no steps in the bathroom. Breakfast was delicious. However, there was too much rice and not enough bread. There were no seats available at breakfast by 8am. The pajamas smelled bad and I couldn't use them. They smelled like a man. I would like to stay here again, but I hope they will fix the smell of the pajamas."

"It is an older style property with grace. The location is great being right next to the train station and doorstep to the airport bus. One downside will be the sound of the railway crossing that start around 6:00. "

"Very clean, nice and quiet."

"The check in was a nightmare, staff did not seem to know that I booked 2 rooms and the computer check in did not help. wanted to do laundry that's why I booked this hotel, but there were only 2 washer/dryer machines in the hotel and there were long ques for them so we had to wake up at 5am to do laundry. "

"Very close to the station, excellent amenities in or close to the property. Staff was efficient and friendly. Room turndown service everyday was awesome. We really enjoyed our stay and highly recommend this property when visiting Tokyo. Bonus that Omiya is a Shinkansen station 🙌"

"日本に行くといつもお世話になっているホテルです。今回は日本国内を旅行して、このクラスのホテルをいくつも利用しましたが、ここが最強です。ここは常時スタッフの方々がいらっしゃり、タブレット端末の画面を使わずにチェックインもできます。 また次回、ここに泊まれる機会を楽しみにしています。ありがとうございました！"