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Reviews of M Hotel Thamel - Kathmandu

3 out of 5
M Hotel Thamel - Kathmandu
19/29, Kumari Marg, Kathmandu, Nepal

Reviews

9.6

Exceptional

Rating 10 - Excellent. 118 out of 150 reviews" "
Rating 8 - Good. 25 out of 150 reviews" "
Rating 6 - Okay. 4 out of 150 reviews" "
Rating 4 - Poor. 3 out of 150 reviews" "
Rating 2 - Terrible. 0 out of 150 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible and convenient..............................................
Stayed 6 nights in Dec 2019
Response from M Hotel on 21 Dec 2019
Dear Valued Guest, Thank you for choosing M Hotel Thamel for your comfortable stay at Kathmandu . We wish to express our gratitude for the kind words of appreciation you have chosen to describe your stay with us and have shared your comments with the entire staff of M Hotel Staff. It is comments such as yours that motivate our associates to offer even higher levels of excellence and we shall make every effort to continue to live up to your expectations in future as well. It will be delightful to host you again during your next trip to Kathmandu, Nepal and we assure you of the best of services at all times. Regards, Barsha Shrestha Front Office Supervisor Kathmandu, Nepal

10/10 Excellent

Clark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Amazing Value!
This hotel offers an amazing value. The staff is more than helpful and service oriented. They really care and greet you warmly each time you walk in the lobby. A super value!!!
Stayed 5 nights in Nov 2019
Response from Alisha on 26 Nov 2019
Dear clark, Greeting from M hotel. Thank you for your amazing respond. We hope to welcome you again in near future.

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From management to cleaners excellent service the taxi driver from M Hotel made me fill like family
Stayed 11 nights in Oct 2019
Response from M Hotel Thamel on 8 Nov 2019
Dear Mr Gary, Thank you for choosing M Hotel Thamel for your comfortable stay at Kathmandu . We wish to express our gratitude for the kind words of appreciation you have chosen to describe your stay with us and have shared your comments with the entire staff. It is comments such as yours that motivate our associates to offer even higher levels of excellence and we shall make every effort to continue to live up to your expectations in future as well. It will be delightful to host you again during your next trip to Kathmandu, Nepal and we assure you of the best of services at all times. Regards, Suraj Shrestha Operation Manager M Hotel Thamel

10/10 Excellent

Yee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and property was centrally located.
Stayed 3 nights in Oct 2019
Response from M Hotel on 28 Oct 2019
Dear Yee, We were delighted to read how much you enjoyed your stay. We will make every effort to ensure that we continue to live up to your expectation. It is comments such as yours that motivate our associates to offer even higher levels of excellence and we shall make every effort to continue to live up to your expectations in future as well. M Hotel Thamel is truly grateful for your priceless feedback of the property and your positive comments on the property in all other aspects are highly appreciated. We do hope you will recommend us to your friends and associates, Assuring you of our best attention at all times, Warm Regards, Suraj Shrestha Operation Manager M Hotel Team Kathmandu Nepal

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thirds Stay, Very Happy
This is our 3rd stay at M Hotel and they have maintained their excellent customer service. Kumar picked us up from the airport and drove us safely through town, the reception staff were friendly and helpful (some even remembered us), the room was comfortable, the location is easy walking distance to shops and sites around Thamel, Sajita was delightful as she served breakfast (nothing was too hard, and she remembered us too), so all in all, a great stay and we are very happy to recommend M Hotel if you're looking for something in the hustle and bustle of Thamel-Kathmandu.
Stayed 2 nights in Oct 2019
Response from M Hotel Thamel on 9 Oct 2019
Dear Linda, Firstly, thank you for taking out your valuable time to share your candid and constructive feedback. We are most delighted to read your comprehension on the services and facilities rendered by the associates at the hotel. It is comments such as yours that motivate our associates to offer even higher levels of excellence and we shall make every effort to continue to live up to your expectations in future as well. We do hope you will recommend us to your friends and associates. Thanking you and assuring you of our best attention at all times. Warm Regards, Suraj Shrestha Hotel Manager M Hotel Thamel

4/10 Poor

Amos

Liked: Property conditions & facilities
Disliked: Room comfort
Much better staff and places to stay elsewhere
Shocked people reviewed this place so high. Hence why we booked it. While not in a bad location it was annoying that the address was wrong on every map and not a single driver knew where it was. When we called the hotel for airport pickup we couldn’t get us a driver “because the driver wasn’t feeling well” and getting one at the airport was not any fun at all. There was a little bit of feces left in the toilet bowl and some hairs around the bathroom. The shower wouldn’t drain and flooded the entire bathroom within 60-120 seconds at half stream. The WiFi was non existent for really loading anything. It was honestly the loudest room I’ve ever stayed in my entire life. 99 countries so far traveled so that’s impressive. The staff were always banging something or dragging chairs and tables at literally all times of the day and night. Kept us up till 1:30-2am and woke us up at around 6:30-7am BOTH days. The housekeeping was also very loud laughing and dragging their feet and slamming doors very hard from very early in the morning. We called to arrange a cab one night and the man who picked up at the front desk just decided to hang up mid call because he was over it. The bed was exceptionally hard and my wife got a bruise because it was like sleeping on the floor. Overall I would not recommend anyone stay here. We ended up checking out and moving to Marriott which was perfect.
Stayed 2 nights in Oct 2019
Response from M Hotel Thamel on 4 Nov 2019
Dear Amos, Greetings from M Hotel Thamel Kathmandu !!! Thank you for sharing your feedback. As a hotel with high expectation in service excellence, we’re sorry to hear on any shortfalls pertaining to services & facilities provided. We constantly look forward to our guests’ feedback and comments in order to continuously improve our service standards. Your feedback will definitely be shared with the team for better improvement. Look forward for the honor to serve you again in the future. Thank you and have a pleasant day! Warm Regards Suraj Shrestha M Hotel Thamel-Kathmandu Nepal

10/10 Excellent

Carsan, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities
This is the second time I stayed in M-Hotel. The room was very comfortable, clean and tidy. The staff were so friendly and also professional. They always smile too. The location was also very good, tucked away from the main road of Thamel, and that means you can hardly hear any traffic noise. I highly recommend this hotel for a comfortable stay in Kathmandu.
Stayed 1 night in Sep 2019
Response from M Hotel Thamel on 4 Oct 2019
Dear Carsan, Firstly, thank you for taking out your valuable time to share your candid and constructive feedback. I am most delighted to read your comprehension on the services and facilities rendered by the associates at the hotel. It is comments such as yours that motivate our associates to offer even higher levels of excellence and we shall make every effort to continue to live up to your expectations in future as well. We do hope you will recommend us to your friends and associates. Thanking you and assuring you of our best attention at all times. Warm Regards, Suraj Shrestha Hotel Manager M Hotel Thamel

10/10 Excellent

Carsan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m glad that I had booked this hotel. The location is perfect and very convenient if you are planning to stay in Thamel area. It is located in a quite area , away from the people and traffic madness of Thamel. The room was really clean and tidy, well above some of the more expensive hotel that I stayed before In Thamel. The staff were incredible.. very friendly and helpful, ... always smiling. I would definitely book this hotel again if I were to come back to Kathmandu.
Stayed 3 nights in Sep 2019
Response from M Hotel Thamel on 27 Sept 2019
Dear Carsan, Greetings from M Hotel Thamel-Kathamndu Thank you for taking out time to share the valuable feedback of your recent stay at the M Hotel Thamel. I am delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had an enjoyable stay which in itself is the biggest recognition for all the efforts we put in. I have shared your wonderful feedback with the whole team and they were really happy for making your stay memorable one. “It was simply perfect” – Heartily thanks for such a tremendous words. Our palace is one of the most beautiful young hotels in the Kathmandu where every facility is designed with careful thought to the minutest details and painstaking efforts have been taken to ensure our discerning patrons sample only the finest when staying with us. Just another way - M HOTEL THAMEL says.. WE CARE FOR YOU!! Thank you so much for recognizing us with priceless feedback. We truly cherish your continued patronage and most eagerly look forward to welcoming you and your family back to ‘your palace’ in Kathmandu soon again. Best Regards Suraj Shrestha HOTEL MANAGER M Hotel

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We provided a written response at the hotel - all good
Stayed 3 nights in Jun 2019
Response from M Hotel Thamel on 28 June 2019
Dear Valued Guest, Thank you for choosing M Hotel Thamel for your comfortable stay at Kathmandu. We wish to express our gratitude for the kind words of appreciation you have chosen to describe your stay with us and have shared your comments with the entire staff. It is comments such as yours that motivate our associates to offer even higher levels of excellence and we shall make every effort to continue to live up to your expectations in future as well. It will be delightful to host you again during your next trip to Kathmandu, Nepal and we assure you of the best of services at all times. Best Regards Suraj Shrestha Hotel Manager M Hotel Thamel

8/10 Good

Chantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from M Hotel Thamel on 16 June 2019
Dear Chantha, We were delighted to read how much you enjoyed your stay. We will make every effort to ensure that we continue to live up to your expectation. It is comments such as yours that motivate our associates to offer even higher levels of excellence and we shall make every effort to continue to live up to your expectations in future as well. M Hotel Thamel is truly grateful for your priceless feedback of the property and your positive comments on the property in all other aspects are highly appreciated. We do hope you will recommend us to your friends and associates, Assuring you of our best attention at all times, Warm Regards, Suraj Shrestha M Hotel Team Kathmandu Nepal

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel exceeded my expectations in terms of value for money.
Stayed 1 night in May 2019
Response from M Hotel Thamel on 7 June 2019
Dear Valued Guest, Thank you for choosing M Hotel Thamel for your comfortable stay at Kathmandu. We wish to express our gratitude for the kind words of appreciation you have chosen to describe your stay with us and have shared your comments with the entire staff. It is comments such as yours that motivate our associates to offer even higher levels of excellence and we shall make every effort to continue to live up to your expectations in future as well. It will be delightful to host you again during your next trip to Kathmandu, Nepal and we assure you of the best of services at all times. Best Regards Suraj Shrestha M Hotel Thamel-Kathmandu

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice accommodations and respite from crowded and dirty city of Kathmandu
Stayed 1 night in May 2019
Response from M Hotel Thamel on 7 June 2019
Dear Valued Guest, Thank you for choosing M Hotel Thamel for your comfortable stay at Kathmandu . We wish to express our gratitude for the kind words of appreciation you have chosen to describe your stay with us and have shared your comments with the entire staff. It is comments such as yours that motivate our associates to offer even higher levels of excellence and we shall make every effort to continue to live up to your expectations in future as well. It will be delightful to host you again during your next trip to Kathmandu, Nepal and we assure you of the best of services at all times. Regards, Suraj Shrestha M Hotel Thamel

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in May 2019
Response from M Hotel Thmael on 24 May 2019
Dear Valued Guest, Thank you for choosing M Hotel Thamel for your comfortable stay at Kathmandu . We wish to express our gratitude for the kind words of appreciation you have chosen to describe your stay with us and have shared your comments with the entire staff especially with two ladies who served the breakfast at the restaurant and Mr. Kumar who drove to from Airport to hotel and hotel to airport. It is comments such as yours that motivate our associates to offer even higher levels of excellence and we shall make every effort to continue to live up to your expectations in future as well. It will be delightful to host you again during your next trip to Kathmandu, Nepal and we assure you of the best of services at all times. Regards, Suraj Shrestha Hotel Manager M Hotel Thamel_Kathmandu

6/10 Okay

Verified traveller

Stayed 5 nights in Apr 2019
Response from M Hotel on 11 May 2019
Dear Valued Guest, We were delighted to read how much you enjoyed your stay. We will make every effort to ensure that we continue to live up to your expectation. It is comments such as yours that motivate our associates to offer even higher levels of excellence and we shall make every effort to continue to live up to your expectations in future as well. M Hotel Thamel is truly grateful for your priceless feedback of the property and your positive comments on the property in all other aspects are highly appreciated. We do hope you will recommend us to your friends and associates, Assuring you of our best attention at all times, Warm Regards, Suraj Shrestha M Hotel Team Kathmandu Nepal

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
new hotel, nice staff, hot water shower and powerful breakfast good.
Stayed 3 nights in May 2019
Response from M Hotel Thamel-Kathmandu on 11 May 2019
Dear Valued Guest, We were delighted to read how much you enjoyed your stay. We will make every effort to ensure that we continue to live up to your expectation. It is comments such as yours that motivate our associates to offer even higher levels of excellence and we shall make every effort to continue to live up to your expectations in future as well. M Hotel Thamel is truly grateful for your priceless feedback of the property and your positive comments on the property in all other aspects are highly appreciated. We do hope you will recommend us to your friends and associates, Assuring you of our best attention at all times, Warm Regards, Suraj Shrestha Hotel Manager M Hotel Team Kathmandu Nepal

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2019
Response from M Hotel Thamel on 9 Apr 2019
Dear Valued Guest, Thank you for choosing M Hotel Thamel for your comfortable stay at Kathmandu. We wish to express our gratitude for the kind words of appreciation you have chosen to describe your stay with us and have shared your comments with the entire staff. It is comments such as yours that motivate our associates to offer even higher levels of excellence and we shall make every effort to continue to live up to your expectations in future as well. It will be delightful to host you again during your next trip to Kathmandu, Nepal and we assure you of the best of services at all times. Best Regards Suraj Shrestha M Hotel Thamel

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, good value for money. The rooftop bar is very nice. Staff where very professional
Stayed 1 night in Mar 2019
Response from M Hotel Thamel on 6 Apr 2019
Dear Valued GUest, Thank you for choosing M Hotel Thamel for your comfortable stay at Kathmandu . We wish to express our gratitude for the kind words of appreciation you have chosen to describe your stay with us and have shared your comments with the entire staff. It is comments such as yours that motivate our associates to offer even higher levels of excellence and we shall make every effort to continue to live up to your expectations in future as well. It will be delightful to host you again during your next trip to Kathmandu, Nepal and we assure you of the best of services at all times. Regards, Suraj Shrestha Hotel Manager M Hotel Thamel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019
Response from Suraj Shrestha Hotel Manager on 2 Apr 2019
Dear Valued Guest, Warmest Greetings and Namaste from M Hotel Thamel !!! Indeed it was a pleasure welcoming you in our hotel and thank you for taking your time to review our hotel. Also we are so pleased that you enjoyed your stay and loved our services and our hard working staffs. Thank you once again and look forward to welcoming you again at M Hotel Thamel. Warmest Regards, M Hotel Thamel

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at M hotel. The staff went above and beyond the whole time we were there and always had a smile on their face. It makes such a difference to your experience and they are a credit to the place. The room was spotlessly clean and the TV has plenty of channels. The shower was amazing and the included breakfast was pretty good too. The only small downsides being the food at breakfast normally runs out before the end and there were a few power cuts whilst we were there (but they didn't last long). One of the best value hotels I've ever stayed in.
Stayed 6 nights in Mar 2019
Response from M Hotel Thamel on 2 Apr 2019
Dear Valued Guest, Thank you for choosing M Hotel Thamel for your comfortable stay at Kathmandu . We wish to express our gratitude for the kind words of appreciation you have chosen to describe your stay with us and have shared your comments with the entire staff. It is comments such as yours that motivate our associates to offer even higher levels of excellence and we shall make every effort to continue to live up to your expectations in future as well. It will be delightful to host you again during your next trip to Kathmandu, Nepal and we assure you of the best of services at all times. Regards, Suraj Shrestha M Hotel Thamel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
M Hotel was good for value and convenient location
Stayed 2 nights in Mar 2019
Response from M Hotel Thamel on 29 Mar 2019
Dear Valued Guest, Thank you for choosing M Hotel Thamel for your comfortable stay at Kathmandu . We wish to express our gratitude for the kind words of appreciation you have chosen to describe your stay with us and have shared your comments with the entire staff of M Hotel Staff. It is comments such as yours that motivate our associates to offer even higher levels of excellence and we shall make every effort to continue to live up to your expectations in future as well. It will be delightful to host you again during your next trip to Kathmandu, Nepal and we assure you of the best of services at all times. Regards, Suraj Shrestha Hotel Manager M Hotel Kathmandu, Nepal

10/10 Excellent

DavId

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff and hotel in the center of Kathmandu
The staff was amazing, when they received my booking they sent an email asking if they could do anything special. Great service and good hotelz
Stayed 2 nights in Mar 2019
Response from M Hotel Team on 18 Mar 2019
Dear David, Warmest Greetings and Namaste from M Hotel Thamel !!! Indeed it was a pleasure welcoming you in our hotel and thank you for taking your time to review our hotel. Also we are so pleased that you enjoyed your stay and loved our services and our hard working staffs. Thank you once again and look forward to welcoming you again at M Hotel Thamel. Warmest Regards, Suraj Shrestha Hotel Manager M Hotel Thamel

10/10 Excellent

P, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Exceptional staff. Well worth the price
Stayed 3 nights in Sep 2018
Response from M Hotel Thamel on 30 Mar 2019
Dear P, Warmest Greetings and Namaste from M Hotel Thamel !!! Indeed it was a pleasure welcoming you in our hotel and thank you for taking your time to review our hotel. Also we are so pleased that you enjoyed your stay and loved our services and our hard working staffs. Thank you once again and look forward to welcoming you again at M Hotel Thamel. Warmest Regards, Suraj Shrestha Hotel Manager M Hotel Thamel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two year old hotel in the heart of Thamel. Excellent everything! Okay breakfast. Staff incredible! I cannot say enough. 5 star rating by everyone..,Orbitz, Hotels.com etc. Perfect location. Step out the door and your in the chaos of Kathmandu.
Stayed 5 nights in Jan 2019
Response from M Hotel Thamel on 1 Feb 2019
Dear Valued Guest, Warmest Greetings and Namaste from M Hotel Thamel , Kathmandu! . Thank you very much for feedback.Your feedback has shared with entire team for immediate action and future improvement & I have spoken to my F&B team to upgrade the breakfast buffet. Thank you so much for your feed back on that. We will ensure it will not repeat to any guest of M Hotel.Once again thank you very much for your valuable feedback and please let us know if your are visiting KATHMANDU any time soon so that you can feel great hospitality of M Hotel Thamel. Kind regards, M Hotel Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet; very friendly and helpful staff; central to the market for tourists and Indian Embassy; nothing bad
Stayed 2 nights in Jan 2019
Response from M Hotel on 9 Jan 2019
Dear Valued Guest, Warmest Greetings From M Hotel Thamel !!! Thank you for staying with us and taking the time to write your experience of your recent stay at M Hotel Thamel . We are delighted to hear that you had an enjoyable stay with us and indeed, it was a pleasure to have been of service to you.We greatly appreciated all your compliments and kind words toward to M Hotel & team . I have shared your kind words to team and they were really happy for making your stay memorable one. Once again, thank you very much for your beautiful review and we look forward to welcoming you back to our hotel in the near future. Kind regards, Suraj Shrestha Hotel Manager M Hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value, nice hotel
Comfortable bed, nice sized room, light and airy, very clean, well maintained, good service, a/c work, breakfast has choice of hot and cold items. Very good value. The only negative is that rooms at the back overlook a parking lot—sometimes late at night noisy motorcycles will start, also there can be loud “music” from nightclubs until very late; I did not find this a problem but light sleepers might. Overall, a great place to stay.
Stayed 5 nights in Nov 2018
Response from Suraj Shrestha M Hotel Thamel on 29 Dec 2018
Warmest Greetings From M Hotel Thamel ! Thank you for staying with us and taking the time to write your experience of your recent stay at M Hotel Thamel . We are delighted to hear that you had an enjoyable stay with us and indeed, it was a pleasure to have been of service to you.We greatly appreciated all your compliments and kind words toward to M Hotel & team . I have shared your kind words to team and they were really happy for making your stay memorable one. For the noise we are planning to have the soundproof on all the rooms. Once again, thank you very much for your beautiful review and we look forward to welcoming you back to our hotel in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel—good service
Modern hotel maintained well. Very comfortable with good service in the heart of Thamel. If possible avoid rooms at the back that overlook the parking lot—there can be loud “music” at night and loud motorcycles any time (including middle of the night). They will store excess luggage if you are going trekking. Very reasonably priced. I will stay there again when I return to Kathmandu.
Stayed 1 night in Dec 2018
Response from M HOTEL TEAM on 10 Dec 2018
Dear Valued Guest, Thank you for choosing M Hotel Thamel for your comfortable stay at Kathmandu . We wish to express our gratitude for the kind words of appreciation you have chosen to describe your stay with us and have shared your comments with the entire staff. It is comments such as yours that motivate our associates to offer even higher levels of excellence and we shall make every effort to continue to live up to your expectations in future as well. It will be delightful to host you again during your next trip to Kathmandu, Nepal and we assure you of the best of services at all times. Regards, M Hotel Thamel Kathmandu

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Has Maintained a High Standard
We stayed at M Hotel last year and it has maintained it's overall standard, which is impressive. The bed is just a little harder than we are used to, and since our last stay it seems like a nightclub or two have set up close to the hotel that makes one side a bit noisey until 2am. Staff are very friendly and the new manager invited our feedback, just as the manager did last year, so they are committee to making improvements. The breakfast is great, good coffee and omelettes to order, plus a range of baked, cooked and cereal options.
Stayed 4 nights in Nov 2018
Response from M Hotel Team on 27 Nov 2018
Dear Mr Evaldas M, Thank you for choosing M Hotel Thamel for your comfortable stay at Kathmandu . We wish to express our gratitude for the kind words of appreciation you have chosen to describe your stay with us and have shared your comments with the entire staff. It is comments such as yours that motivate our associates to offer even higher levels of excellence and we shall make every effort to continue to live up to your expectations in future as well. I have discuss with my Housekeeping Manager regarding about the bed and we will solved it soon. It will be delightful to host you again during your next trip to Kathmandu, Nepal and we assure you of the best of services at all times. Regards, M Hotel Thamel

10/10 Excellent

TomasP., Vancouver, BC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, good breakfast, nice and clean rooms.
Stayed 1 night in Nov 2018
Response from M HOTEL TEAM on 23 Nov 2018
Dear TomasP, Thank you for choosing M Hotel Thamel-Kathmandu for your recent stay. We wish to express our gratitude for the kind words of appreciation you have chosen to describe your stay with us. It is comments such as yours that motivate our associates to offer even higher levels of excellence and we shall make every effort to continue to live up to your expectations in future as well. It will be delightful to host you again during your next trip to Kathmandu and we assure you of the best of services at all times . We do hope you will recommend us to your friends and associates. Regards, M Hotel Team

10/10 Excellent

D, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
M Hotel was great - room was clean and comfortable, staff couldn't be more helpful, and breakfast was fantastic!
Stayed 2 nights in Nov 2018
Response from M Hotel Team on 19 Nov 2018
Dear Valued Guest, Warmest Greetings From M Hotel Thamel ! Thank you for staying with us and taking the time to write your experience of your recent stay at M Hotel Thamel . We are delighted to hear that you had an enjoyable stay with us and indeed, it was a pleasure to have been of service to you. Once again, thank you very much for your excellent review and we look forward to welcoming you back to our hotel in the near future. Kind regards, Suraj Shrestha M hotel Team

10/10 Excellent

Monet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, location and staff!
Great hotel and staff!
Stayed 5 nights in Nov 2018
Response from Barsha on 10 Nov 2018
Dear Monet, Warmest Greetings From M Hotel Thamel ! Thank you for staying with us and taking the time to write your experience of your recent stay at M Hotel Thamel . We are delighted to hear that you had an enjoyable stay with us and indeed, it was a pleasure to have been of service to you. Once again, thank you very much for your excellent review and we look forward to welcoming you back to our hotel in the near future. Kind regards, M hotel Team

10/10 Excellent

Mike, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, a quiet retreat close to the chaos of Thamel
Stayed 1 night in Oct 2018
Response from M Hotel Thamel on 9 Nov 2018
Dear Mike, Thank you for choosing M Hotel Thamel for your comfortable stay at Kathmandu . We wish to express our gratitude for the kind words of appreciation you have chosen to describe your stay with us and have shared your comments with the entire staff. It is comments such as yours that motivate our associates to offer even higher levels of excellence and we shall make every effort to continue to live up to your expectations in future as well. It will be delightful to host you again during your next trip to Kathmandu, Nepal and we assure you of the best of services at all times. Regards, M Hotel Team Kathmandu Nepal

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from M HOTEL TEAM on 30 Oct 2018
Dear Valued Guest, We were delighted to read how much you enjoyed your stay. We will make every effort to ensure that we continue to live up to your expectation. It is comments such as yours that motivate our associates to offer even higher levels of excellence and we shall make every effort to continue to live up to your expectations in future as well. M Hotel Thamel is truly grateful for your priceless feedback of the property and your positive comments on the property in all other aspects are highly appreciated. We do hope you will recommend us to your friends and associates, Assuring you of our best attention at all times, Warm Regards, M Hotel Team Kathmandu Nepal

10/10 Excellent

Kris, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is in a great location! Our room was very clean! The hotel staff were very friendly and helpful. We were able to get laundry done and it came back in great condition; nicely folded and spotless. It was very easy to book a hotel transfer and cost was very reasonable. Breakfast was, however, average. Would have loved more variety.
Stayed 3 nights in Oct 2018
Response from M Hotel Team on 27 Oct 2018
Dear Kris, Thank you for choosing M Hotel Thamel-Kathmandu for your recent stay. We wish to express our gratitude for the kind words of appreciation you have chosen to describe your stay with us. It is comments such as yours that motivate our associates to offer even higher levels of excellence and we shall make every effort to continue to live up to your expectations in future as well. It will be delightful to host you again during your next trip to Kathmandu and we assure you of the best of services at all times and for sure we will have more varieties breakfast in in the breakfast buffet. We do hope you will recommend us to your friends and associates. Regards M Hotel Team

10/10 Excellent

PCP, Seattle, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every staff member is exceptional in their own right. It is a very similar feeling to staying at a Ritz Carlton, Mandarin Oriental or Raffles - staff wise. The Rooms are contemporary - new and modern. Natural stone in the bathrooms with fantastic shower pressure and temp. The internet speeds are exceptional for Nepal. The only thing that I would even slightly suggest improving is breakfast offerings, but even then I can’t offer a suggestion as it is fulfilling. Perhaps a wider variety in fruit and juice. I stayed at this hotel for 8 total nights across 2 different stays. I typically stay in 4-5 star places by US standards. M hotel - was perfect for the price.
Stayed 1 night in Oct 2018
Response from M Hotel Team on 15 Oct 2018
Dear PCP, Thank you very much for your review on Expedia, following your recent visit. I am most delighted to read your comprehension on the services and facilities rendered by the associates at the hotel. I have shared your words of appreciation with the team, and they were extremely happy to hear from you. We were delighted to read how much you enjoyed your stay. We will make every effort to ensure that we continue to live up to your expectation. We do hope you will recommend us to your friends and associates. Assuring you of our best attention at all times Warm Regards, M Hotel Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!!
The staff are very friendly and remembered me from last time! The hotel is very clean and modern. It has hot water and is quite luxurious, exactly what I needed after a trek. It’s also in a great location, very close to shops and restaurants.
Stayed 1 night in Oct 2018
Response from Hotel Manager on 13 Oct 2018
Dear Valued Guest, We were delighted to read how much you enjoyed your stay. We will make every effort to ensure that we continue to live up to your expectation. It is comments such as yours that motivate our associates to offer even higher levels of excellence and we shall make every effort to continue to live up to your expectations in future as well. M Hotel Thamel is truly grateful for your priceless feedback of the property and your positive comments on the property in all other aspects are highly appreciated. We do hope you will recommend us to your friends and associates, Assuring you of our best attention at all times, Warm Regards, M Hotel Team Kathmandu Nepal

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Epic Travel Experience!
I have been blessed to have traveled all over this amazing planet. During my travels I have stayed in every imaginable property in about every possible location. The experience at M Hotel Thamel was exceptional. From my arriving several hours before the publushed check in time and having my room ready in less than 2 hours to the complimentary breakfast the first to the special earlier breakfast on my departure...totally first rate in every aspect! Every employee was wonderfully helpful and happy. The service exceeded all of my expectations and the breakfast buffet was off the charts!! Upon checking out the front desk provided me with a bottle of water and box lunch. By far the best value I have ever been blessed to experience.
Stayed 2 nights in Sep 2018
Response from M Hotel on 5 Oct 2018
Dear Valued Guest, Thank you for choosing M Hotel Thamel for your comfortable stay at Kathmandu . We wish to express our gratitude for the kind words of appreciation you have chosen to describe your stay with us and have shared your comments with the entire staff. It is comments such as yours that motivate our associates to offer even higher levels of excellence and we shall make every effort to continue to live up to your expectations in future as well. It will be delightful to host you again during your next trip to Kathmandu, Nepal and we assure you of the best of services at all times. Regards, M Hotel Thamel !!!

8/10 Good

m, hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and peaceful hotel
It was a lovely stay, staffs were helpful and quick. Everything was clean. Breakfast was okay.
Stayed 3 nights in Aug 2018
Response from Hotel Manager on 24 Aug 2018
Dear Valued Guest, Warmest Greetings From M Hotel Thamel !!! Thank you for staying with us and taking the time to write your experience of your recent stay at M Hotel Thamel . We are delighted to hear that you had an enjoyable stay with us and indeed, it was a pleasure to have been of service to you.Regarding about the Break fast we will definitely improve on our breakfast and as well as timing for it. Once again, thank you very much for your excellent review and we look forward to welcoming you back to our hotel in the near future. Kind regards, M Hotel Team

10/10 Excellent

SHU CHUAN

Everything as everyone else said!A+But during my stay of six days period,WiFi not working very well in my room,apart from that is all great!
Stayed 2 nights in Aug 2018
Response from Hotel Manager on 24 Aug 2018
Dear Ms. Shu Chuan, Warmest Greetings From M Hotel Thamel !!!, Kathmandu! Thank you very much for taking the time to write such nice comments following your stay at M Hotel Thamel. It was a pleasure to read your kind words about our Hotel, breakfast and as well as the service provided by our entire staff. Please be assured that I have shared your comments with all the teams who were, just like me, so proud to read your message. Regarding about the WIFI We M Hotel Team are apologize for that issue and for your kind information it was solved . Thanks for your comments Once again thank you very much for your feedback and I look forward to the pleasure of welcoming you again soon! Best Wishes , M Hotel Team.

10/10 Excellent

SHU CHUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018
Response from M HOTEL TEAM on 20 Aug 2018
Dear SHU CHUAN Thanks for staying with us. We appreciate your feedback! Warm Regards M Hotel Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location - near no vehicle streets, so very ready to explore. Wonderful breakfast and delicious rice pudding.
Stayed 1 night in Aug 2018
Response from M Hotel on 11 Aug 2018
Dear Valued Guest, Warmest Greetings From M Hotel Thamel !!!, Kathmandu! Thank you very much for taking the time to write such nice comments following your stay at M Hotel Thamel. It was a pleasure to read your kind words about our Hotel, breakfast and as well as the service provided by our entire staff. Please be assured that I have shared your comments with all the teams who were, just like me, so proud to read your message. Once again thank you very much for your feedback and I look forward to the pleasure of welcoming you again soon! Best Wishes , M Hotel Team.

10/10 Excellent

Jana

Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2018
Response from M HOTEL on 10 Aug 2018
Dear Jana Thanks for staying with us. We appreciate your feedback! Warm Regards M Hotel Team

10/10 Excellent

A, New York ny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff went above and beyond. Hospitality at its finest
Stayed 9 nights in Jul 2018
Response from M HOTEL on 10 Aug 2018
Dear Valued Guest, Namaste and Warm Greetings from M Hotel Thamel ! Thank you so much for your positive and lovely feedback which is really appreciable. Your valuable review is like a booster dose for our team and me as well. We are very glad to know that your stay at M Hotel was memorable! Thank you so much once again and look forward to welcome you back to M Hotel Thamel again and again. Best regards. M Hotel Thamel

10/10 Excellent

FRANK, BUFFALO NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
STAFF TOOK CARE OF ALL YOUR NEEDS, PLUS.
Stayed 9 nights in Jul 2018
Response from M HOTEL TEAM on 10 Aug 2018
Dear Frank, Warmest Greetings From M Hotel Thamel !!! Thank you for staying with us and taking the time to write your experience of your recent stay at M Hotel Thamel . We are delighted to hear that you had an enjoyable stay with us and indeed, it was a pleasure to have been of service to you. Once again, thank you very much for your excellent review and we look forward to welcoming you back to our hotel in the near future. Kind regards, M Hotel Team

10/10 Excellent

Indrani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from M HOTEL TEAM on 29 July 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean place and great service. The breakfast was good.
Stayed 1 night in Jul 2018
Response from M HOTEL TEAM on 21 July 2018
Dear Valued Guest, Thank you very much for your review on Expedia, following your recent visit. We are most delighted to read your comprehension on the services and facilities rendered by the associates at the hotel. I have shared your words of appreciation with the team, and they were extremely happy to hear from you. We were delighted to read how much you enjoyed your stay. We have been go through your comments and we are doing upgrading for that.We will make every effort to ensure that we continue to live up to your expectation. We do hope you will recommend us to your friends and associates. Assuring you of our best attention at all times Warm Regards, M Hotel Team

10/10 Excellent

Theresa J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five-star service at affordable prices
I broke my foot before going to Kathmandu and had to change my accommodation last minute as my previous place had three flights of stairs. I was so lucky to have found M Hotel. The staff couldn't have been more supportive and kind to me -- from the friendly manager to the cheerful front-desk staff to the helpful staff at the breakfast buffet. My friend and I stayed there for a week and were so pleased with everything. The rooms are simple but clean, comfortable, and surprisingly quiet. We ate at the rooftop restaurant several times as in my differently-abled situation, getting around at night was a bit of a problem. The food was tasty, and I have to give a shout-out to my buddy Raaz for going out of his way to help me (including a night where he made a special trip upstairs to take our order as we had told him we'd be there to watch the World Cup). I also want to applaud Kumar, the hotel's driver, for being beyond helpful when he drove us around the area -- he told us fun anecdotes about Kathmandu and also helped me when we arrived at various sites (including getting me a wheelchair at one place!) Already planning on a return to Kathmandu and I'll definitely be staying here again. Thanks to everyone there for making what could have been a disastrous stay an extraordinary one :)
Stayed 8 nights in Jun 2018
Response from M HOTEL TEAM on 21 July 2018
Dear Ms. Theresa, Thank you for choosing M Hotel Thamel for your comfortable stay at Kathmandu. We wish to express our gratitude for the kind words of appreciation you have chosen to describe your stay with us and have shared your comments with the entire staff especially Mr. Raj and Mr. Kumar who were very happy to hear and send regards to you as well. It is comments such as yours that motivate our associates to offer even higher levels of excellence and we shall make every effort to continue to live up to your expectations in future as well. It will be delightful to host you again during your next trip to Kathmandu, Nepal and we assure you of the best of services at all times. Warm Regards M Hotel Team

10/10 Excellent

Jeremy, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem of a place, very glad that I found it.
Almost brand-new, clean and modern hotel tucked away in quiet cut-de-sac minutes away from bustling Thamel and the Peace Garden. Good wifi and buffet breakfast, nice rf terrace with evening barbecue if you want to stay in. Altogether a great find, highly recommended.
Stayed 2 nights in May 2018
Response from M Hotel Team on 16 May 2018
Dear Mr. Jeremy, Thank you for choosing M Hotel Thamel for your comfortable stay at Kathmandu. We wish to express our gratitude for the kind words of appreciation you have chosen to describe your stay with us and have shared your comments with the entire staff. It is comments such as yours that motivate our associates to offer even higher levels of excellence and we shall make every effort to continue to live up to your expectations in future as well. It will be delightful to host you again during your next trip to Kathmandu, Nepal and we assure you of the best of services at all times. Warm Regards M Hotel Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from M Hotel Team on 11 May 2018
Dear Values Guest, Thanks for staying with us. We appreciate your feedback! Kind regards, M Hotel & Team Thamel

10/10 Excellent

Pricey, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff!!!
My wife is in a wheelchair and although there are no ramps at the moment, the staff could not be more helpful. It is the staff that make this hotel stand out. Everyone from the front desk, catering staff, security and bar staff were brilliant. Big thank you to Raj the rooftop barman. You looked after us so well mate. The hotel is close to everything and is clean and new. Would not hesitate to recommend this hotel.
Stayed 10 nights in Apr 2018
Response from M Hotel Team on 2 May 2018
Dear Mr. Pricey, Thank you for choosing M Hotel Thamel for your comfortable stay at Kathmandu. We wish to express our gratitude for the kind words of appreciation you have chosen to describe your stay with us and have shared your comments with the entire staff. It is comments such as yours that motivate our associates to offer even higher levels of excellence and we shall make every effort to continue to live up to your expectations in future as well. It will be delightful to host you again during your next trip to Kathmandu, Nepal and we assure you of the best of services at all times. Warm Regards M Hotel Team

10/10 Excellent

Ian , Perth, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in Thamel
We stayed 4 nights here, including Nepali New Year, and really enjoyed the experience. It's setting in a cul-de-sac meant it was quiet but close enough to Tridevi Marg to find everything you need. Bed was comfortable and breakfast very nice. Strongly recommended!
Stayed 4 nights in Apr 2018
Response from M Hotel Team on 20 Apr 2018
Dear Ian, Warmest Greetings and Namaste from M Hotel Thamel ! Thank you for staying with us and taking the time to write your experience of your recent stay at M Hotel Thamel . We are delighted to hear that you had an enjoyable stay with us and indeed, it was a pleasure to have been of service to you. Once again, thank you very much for your sweet review and we look forward to welcoming you back to our hotel in the near future. Best wishes , M Hotel Team