Katharagama Hotels, Trincomalee

"Friendly staff with overzealous security. The hotel security is keen to keep the other visitors away but can’t talk in English which led to our child being harassed as he couldn’t speak the local language. Complained to the duty manager who was very apologetic. Security staff need more training so that they don’t harass the hotel guests. Feel that management needs to take responsibility for this situation as staff are simply following instructions. "

"A beautiful spot, lovely rooms and very attentive staff "

"Best staff incl GM. Spacious n relaxing. Nice beech"

"Very bad place "

"Everything was perfect; staff, room, food, location. One of the best hotels we have stayed anywhere in the world."

"Clean rooms and public areas, very welcoming staff and wonderful breakfasts. "

"Staff were incredibly professional and responsive. The room was only a 2 minute walk to the beach and was very clean. For meals, we frequently had Manoj as our server, who was very attentive and knowledgeable. The pool has a very unique jungle theme, and is quite large. Benches around the pool are often taken during busy season. Highly recommend this resort!"

"We stayed two nights here and paid approx 20000 rupees per night via expedia. This was a very simple/budget hotel and did meet my expectations for what we paid. Missing a lot of the basic necessities including hot water, toiletries/toilet paper, no kettle in the room, no coat hangers. The location is good, walking distance to the beach and there is a nice garden outside the rooms. Breakfast was included and was decent."

"Great location very close to the see. Terrible accomodation with extremely basic services and lots of insects and no mosquito nest or device to help"