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"Great staff and property"

"Property is in a great location close to shopping and restaurants. Staff very friendly and helpful,"

"The AC was out when I arrived and did not come back on until the middle of the night. Went to bed hot and woke up a few hours later freezing. No compensation was offered for this inconvenience"

"Great location, clean rooms, well-maintained premises. Most importantly, observant and proactive staff. From front desk to security staff, everyone we met was friendly and helpful. Highly recommend!"

"Great view when swimming."

"The pool wasn’t open, otherwise it’s a beautiful hotel right in the centre of the old town."

"Great hotel. Rooms are spacious, well appointed, great pool and amazing breakfast. What was lacking was the ability of the front desk staff to provide good restaurant suggestions. There should be a list that the hotel provides with suggestions. I would definitely recommend the Eastern and Oriental Hotel and would stay there again."

"Toilet tank had a little trouble refilling, but that was easily fixed by adjusting the water control taps behind the toilets. Otherwise - everything perfect."

"After checking in, we headed to our room. The hallways are dark and have an ironing board and iron placed against one wall that the entire floor is expected to use. The hallways and room smelled like mothballs triggering the wife's allergies. She became short of breath. The office showed us a different room on another floor. Same issue. We forfeited the money and went around the corner to the Granite Hotel. 100 times better."