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Reviews of Kamala Resotel

3.5 out of 5
Kamala Resotel
68/18 Moo 3 Tambol Kamala, Amphoe Kathu, Kamala, Phuket

Reviews

9.0

Wonderful

Rating 10 - Excellent. 34 out of 62 reviews" "
Rating 8 - Good. 22 out of 62 reviews" "
Rating 6 - Okay. 4 out of 62 reviews" "
Rating 4 - Poor. 2 out of 62 reviews" "
Rating 2 - Terrible. 0 out of 62 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Geraldine

Liked: Staff & service, amenities, property conditions & facilities
Loved the property staff were helpful and friendly and very efficient when our air conditioning broke.breakfast was ok . My only problem was the glass doors to toilet znd shower i dont particularly want to see people going to the toilet
Stayed 4 nights in Feb 2024
Response from Chay on 19 Feb 2024
Dear Geraldine, On behalf of Kamala Resotel team, thank you for your time and value feedback. Best Regards, Chay Nilsuwan

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Kamala. Smack bang in the centre. Everything you will need/want is walking distance. The rooms are great, clean and quiet. The cleaning staff are amazing, cleaning everyday and doing a great job. All the receptionists were of great help anytime you needed them. Highly recommend, A . Will return again soon.
Stayed 4 nights in Aug 2022
Response from Chay on 3 Sept 2022
Dear Jonathan,Thank you very much for your time and effort to write a comment for your stay at Kamala Resotel, Kamala Beach, Phuket. We are very pleased that you impressed with the hotel's location, accommodation, breakfast and staff service experinced. at the same time, your value feedback is great for us to continue developing. On behalf of Kamala Resotel team, we wish to welcome you again in the future. Best Regards, Kamala Resotel Team

10/10 Excellent

mustaf

Stayed 5 nights in Aug 2022

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely hotel in a good location. Clean and spacious rooms. Good breakfast. Loved the roof top pool. Plenty of restaurants and bars etc nearby. All staff friendly and helpful.
Stayed 3 nights in May 2022
Response from Chay on 14 June 2022
Dear Kathryn, Thank you very much for your time and effort to write a comment for your stay at Kamala Resotel, Kamala Beach, Phuket. We are very pleased that you impressed with the hotel's location, accommodation, breakfast and staff experienced. At the same time, your value feedback is great for us to continue developing. On behalf of Kamala Resotel team, we wish you to welcome you and stay with us again in the future. Best Regards, Kamala Resotel Team

10/10 Excellent

David, Calwell

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the third time I have stayed at the property and they have always been excellent. Clean comfortable and the staff are very friendly and helpful.
Stayed 9 nights in Apr 2022
Response from Chay on 6 May 2022
Dear David, Thank you very much for your time and effort to write a comment for your stay at Kamala Resotel, Kamala Beach, Phuket. We are very pleased that you returned to the hotel for your syay and impressed with the hotel's accomodation. Specialy, on the staff experienced. At the same time, your value feedback is great for us to continue developing. On behalf of Kamala Resotel team, we wish you to welcome you and stay with us again in the future. Best Regards, Kamala Resotel Team

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very restorative stay
Travelling internationally during covid was daunting, but the staff at Kamala Resotel were so helpful from the moment I made my booking until after I checked out. The hotel itself is in a great spot. The pool is blissful and the breakfast buffet had plenty of yummy options to choose from.
Stayed 8 nights in Jan 2022
Response from Chay on 17 Jan 2022
Dear Shannon, Thank you very much for your time and effort to write a comment for your stay at Kamala Resotel, Kamala Beach, Phuket. We are very pleased that you impressed with the hotel's facilities such as accommodation, rooftop pool breakfast and sepecialy staff experienced during you stay in at our hotel. at the same time, Your value feedback is great for us to take oportunity and continue deleloping into the future. On behalf of Kamala Resotel team, we wish you to welcome you and stay with us again in the future. Best Regards, Kamala Resotel team

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little Hotel
Smaller Hotel with great family atmosphere and the staff very knowledgeable about the Sandbox procedures. Excellent location in the heart of Kamala very close to bars,,restaurants and beach. Good value for money and we’d happily stay again. Scooter rental and laundry service next door along with 711 across the street.
Stayed 7 nights in Dec 2021
Response from Chay on 18 Dec 2021
Dear Geoffrey, Thank you very much for your time and effort to write a comment for your stay at Kamala Resotel, Kamala Beach, Phuket. We are very pleased that you impressed with the hotel's location, accommodation, value for money and staff experinced. On behalf of Kamala Resotel team, we are looking forward to welcome again in the future. Best Regards, Kamala Resotel team

10/10 Excellent

David, Australia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good, clean, friendly hotel. Staff were always welcoming and close to all amenities, bars and the beach.
Stayed 7 nights in Oct 2019
Response from Chay on 28 Oct 2019
Dear David, Thank you very much for sharing your recent stay at Kamala Resotel, located at Kamala Beach Phuket. We are glad to know that you impressed with hotel's accommodation, location, breakfast, facilities and staff experienced during your stayed at our hotel. In the same time, your value feedback is great for our future enrollment. On behalf of Kamala Resotel team, we look forward to welcoming you again in the future. Best Regards, Kamala Resotel team.

10/10 Excellent

Aki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First, the room and linen were clearn and the staffs made my room tidy every day. The breakfast was mixed with Thaifood and normal breakfast menu. This accomodation is pretty close to the beach and I could get there by little walking. The most great thing was kindness and hospitality of the staffs, who met my needs promptly. It was extremely comfortable staying, and if I visit Phuket again, I will stay in this hotel.
Stayed 3 nights in Sep 2019
Response from Chay on 6 Oct 2019
Dear Aki, Thank you very much for sharing your recent stay at Kamala Resotel, located at Kamala Beach Phuket. We are glad to know that you impressed with hotel's accommodation, location,breakfast and specially on the staff experienced during your stayed at our hotel. In the same time, your value feedback is great for our future enrollment. On behalf of Kamala Resotel team, we look forward to welcoming you again in the future. Best Regards, Kamala Resotel team.

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Choice
Totally recommend the Kamala Resotel, it was clean, comfortable and all the staff were very friendly and helpful. Breakfast was lovely and the location was fantastic, thank you to everyone for making our staff enjoyable.
Stayed 2 nights in Aug 2019
Response from Chay on 26 Aug 2019
Daer Christine , Thank you very much for sharing your recent stay at Kamala Resotel, located at Kamala Beach Phuket. We are glad to know that you impressed with hotel accommodation, breakfast, location and staff experienced during your stayed at our hotel. In the same time, your value feedback is great for our future enrollment. On behalf of Kamala Resotel team, we look forward to welcoming you again in the future. Best Regards, Kamala Resotel team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Chay on 7 Aug 2019
Daer Value guest, Thank you very much for sharing your recent stay at Kamala Resotel, located at Kamala Beach Phuket. We are glad to know that you impressed with the hotel experined during your stayed. in the same time, your value feedback is great for our future enrollment. On behalf of Kamala Resotel Team, we look forward to welcoming you again in the future. Best Regards, Kamala Resotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Aug 2019
Response from Chay on 7 Aug 2019
Daer Value guest, Thank you very much for sharing your recent stay at Kamala Resotel, located at Kamala Beach Phuket. We are glad to know that you impressed with hotel experined during your stayed at our hotel. in the same time, your value feedback is great for our future enrollment. On behalf of Kamala Resotel team, we look forward to welcoming you again in the future. Best Regards, Kamala Resotel

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!
The staff here is great and the room was perfect with the kitchen and patio. The infinity pool is perfect as there was not alot of guest all the times I have been there. Breakfast with the room is ok but other facilities are near by if you need more. My favorite is Lafayette Bakery. Check it out. Make sure you have your card access key if you go out at night. You will need it to get back into the hotel after hours as the front desk closes around 10-11 pm
Stayed 2 nights in May 2019
Response from Chay on 21 May 2019
Dear Robert, Thank you very much for sharing your recent stay at Kamala Resotel, located at Kamala Beach Phuket. We are glad to here that you impressed with accomadation, location, rooftop infinity pool, breakfast and staff experinced during your stayed at our hotel. In the same time, As you are our value guest you're value feedback is great for us for future enrollment. On behalf of Kamala Resotel Team, we look forward to welcoming you again in the future. Best Regards, Kamala Resotel Team.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019
Response from Chay on 30 Apr 2019
Dear Value guest, Thank you very much for sharing your recent stay at Kamala Resotel, located at Kamala Beach Phuket. We are glad to here your feedback with rating for us during your stayed at our hotel. In the same time, You're feedback are great for us for future enrollment. On behalf of Kamala Resotel Team, we look forward to welcoming you again in the future. Best Regards, Kamala Resotel Team.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location in the heart of Kamala Town. Close to the beach, restaurants, and abundant massage shops to choose from.
Stayed 1 night in Apr 2019
Response from Chay on 29 Apr 2019
Dear Value guest, Thank you very much for sharing your recent stay at Kamala Resotel, located at Kamala Beach Phuket. We are glad to here that you impressed with location and facilities around the hotel during your stayed at our hotel. In the same time, You're feedback are great for us for future enrollment. On behalf of Kamala Resotel Team, we look forward to welcoming you again in the future. Best Regards, Kamala Resotel Team.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Lovely room, everything else was just ok. Nice rooftop pool but not enough shade available, lovely at the end of the day when it was cooler. Unfortunately there was an awful smell around the pool and the breakfast area, it would have been really nice if they had have put some oil burners around the area! The staff at breakfast were not very friendly at all! Breakfast was just ok, the coffee was not very nice at all, it tasted really stewed!! Overall, room was good but I would not stay there again
Stayed 7 nights in Mar 2019
Response from Chay on 23 Mar 2019
Dear Value guest , Thank you very much for sharing your recent stay at Kamala Resotel, located at Kamala Beach Phuket. We are glad to here your feedback. You're feedback as the smell, Coffee taste and breakfast experinced are great value comment for us to improvement on guest experinced. On behalf of Kamala Resotel Team, we look forward to welcoming you again in the future. Best Regards, Kamala Resotel Team.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean & modern, excellent swimming pool, very good buffet breakfast
Stayed 6 nights in Feb 2019
Response from Chay on 7 Mar 2019
Dear Value guest , Thank you very much for sharing your recent stay at Kamala Resotel, located at Kamala Beach Phuket. We are glad to here that you impress with accommadation, swimming pool and breakfast experinced at our hotel. You're feedback such as a great comment for us to monitoring continue enrollment on guest experinced. On behalf of Kamala Resotel Team, we look forward to welcoming you again in the future. Best Regards, Kamala Resotel Team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our first time in Thailand/Phuket and we could not have asked for a more pleasant place to stay or more gracious host. They arranged transfers to and from the hotel for us, let us check in at 9am when we arrived and waived the fee when we broke one of their coffee cups. It’s an easy walk from the beach/main part of Kamala but on a quieter street with lots of good restaurants within a few hundred metres. The hotel itself is very new, clean and comfortable. Would very highly recommend!
Stayed 3 nights in Jan 2019
Response from Chay on 29 Jan 2019
Dear Anonymous, Thank you very much for sharing your recent stay at Kamala Resotel, located at Kamala Beach Phuket. Also, we are glad to here that you impress with accommadation, staff and over all your hotel experinced . Your value feedback is great motivation for our future rolling continue pratices. On behalf of Kamala Resotel Team, we look forward to welcoming you again in the future. Best Regards, Kamala Resotel Team.

10/10 Excellent

James, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location for the beach and local restaurants etc
Stayed 14 nights in Oct 2018
Response from Chay on 12 Nov 2018
Dear James, Greeting from Kamala Resotel. Thank you very much for sharing your recent stay at Kamala Resotel located at Kamala Beach Phuket. We are delighted to hear that you had a pleasant stay from the warm welcome experience, accommodation and services. I have already shared with the team and they are very happy to hear this as this really helps encourage them to continue the best services to the guests. We look forward to welcoming you again in the future. Best regards, Kamala Resotel Team.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Polite staff. Nice and fresh breakfast.
Stayed 5 nights in Aug 2018
Response from JEN on 14 Aug 2018
Dear Maria, Thank you so much for your comment, I'm glad to hear that you had a wonderful time stayed with us and we'll continuing to improve the best service to all our dearest guests during stay like you. We hopefully we could have a chance to welcome you again in future occasion then. Sincerely yours,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Decent place for short stay.
Service is good. Staff made me feel welcome. It is kind of weird to have ‘concrete’ flooring and the floor felt wet/ sticky. Has to wear slippers through which they provided. Overall a decent place to stay, the pool is worth going too.
Stayed 1 night in Jul 2018
Response from JEN / Operations & Reservation Manager on 29 July 2018
Dear Anonymous, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and facilities. We will be looking into each point will to improve our facilities in future. We hopefully we could have a chance to welcome you again in future occasion then. Sincerely yours,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018
Response from Jen on 30 June 2018
Thank you so much for your time to review our property. We hopefully we could have a chance to welcome you again in future visit then.

8/10 Good

Duke, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The roof top pool and restaurant is the best thing for this hotel. The front desk staff are very friendly and helpful, especially Lee. The room we stay in is smaller than expected. The hotel is quite new so it is very clean and comfortable.
Stayed 3 nights in Mar 2018
Response from Jenjira Chompoomee,Ms./Operations Manager on 5 Apr 2018
Dear Duke , Thank you so much for your comment, I'm glad to hear that you had a wonderful time stayed with us and we'll continuing and improve the best service to all our dearest guests during stay like you. We hopefully we could welcome you again in future occasion then. Sincerely yours, KAMALA RESOTEL

8/10 Good

G, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
so far so good, room size is big and facilities are reasonable, but the location not very convenient.
Stayed 2 nights in Feb 2018
Response from Jenjira Chompoomee,Ms./Operations Manager on 23 Mar 2018
Thank you very much for your comment.

10/10 Excellent

Gary, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfort, and relaxing
It is a new hotel. Clean and we'll designed. Swimming pool at the roof is really great. Relaxing time. Great for couples and also family. A few mins walk to the beach. Many massage parlors, food, and 7 eleven nearby.
Stayed 4 nights in Jan 2018
Response from wan on 17 Jan 2018
Dear Gary Lim Thank you for your happy and appreciate your feedback. Best Regards, Natrada

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Allt bra förutom ac plaserd mitt emot sängen
Stayed 3 nights in Jan 2023
Response from Chay on 25 Jan 2023
Dear Stefan, Thank you very much for your time and effort to write a comment for your stay at Kamala Resotel, Kamala Beach, Phuket. We are very pleased that you impressed hotel's experienced during stayed. at the same time, your value feedback for aircondition is great for us to looking for opportunities and developing. On behalf of Kamala Resotel team, we wish to welcome you again in the future. Best Regards, Kamala Resotel Team

8/10 Good

kjetil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 16 nights in May 2022
Response from Chay on 6 June 2022
Dear kjetil, Thank you very much for your time and effort to write a comment for your stay at Kamala Resotel, Kamala Beach, Phuket. We are very pleased that you rated experienced during your stayed with us.. At the same time, your value feedback is great for us to continue developing. On behalf of Kamala Resotel team, we wish you to welcome you and stay with us again in the future. Best Regards, Kamala Resotel Team

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Robert Guirado
Bon sejour dans cet hotel sympathique. La direction et le personnel sont au petit soin. Bon emplacement pres des boutiques, des lassages et de la mer.
Stayed 8 nights in Apr 2022
Response from Chay on 18 Apr 2022
Dear Robert Guirado, Thank you very much for your time and effort to write a comment for your stay at Kamala Resotel, Kamala Beach, Phuket. We are very pleased that you impressed with the hotel's location, accomodation and service staff experienced during you stay in at our hotel. at the same time, your value feedback is great for us to take oportunity for future developing. On behalf of Kamala Resotel team, we wish you to welcome you and stay with us again in the future. Best Regards, Kamala Resotel Team

10/10 Excellent

Ville

Liked: Cleanliness, staff & service, room comfort
Staff was really helpful.
Stayed 7 nights in Jan 2022
Response from Chay on 13 Jan 2022
Dear Ville, Thank you very much for your time and effort to write a comment for your stay at Kamala Resotel, Kamala Beach, Phuket. We are very pleased that you impressed with the hotel's staff experinced. during you stay in at our hotel. At the same time, Your value feedback is great for us to share with team member for continue enrollment. On behalf of Kamala Resotel team, we wish you to welcome you and stay with us again in the future. Best Regards, Kamala Resotel team

10/10 Excellent

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
細かい事を言えばキリはないが、 この料金で、この部屋であれば、十分に満足できる。 また泊まっても良いと思う。
Stayed 8 nights in Sep 2019
Response from Chay on 5 Oct 2019
Dear Value guest, Thank you very much for sharing your recent stay at Kamala Resotel, located at Kamala Beach Phuket. We are glad to know that you impressed with hotel's facilities experienced during your stayed at our hotel. In the same time, your value feedback is great for our future enrollment. On behalf of Kamala Resotel team, we look forward to welcoming you again in the future. Best Regards, Kamala Resotel team.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and clean. The other guests were nice, nobody was too noisy. Nice large room but could have had a closet for our clothes. We had a good stay! Thanks!
Stayed 3 nights in Sep 2019
Response from Chay on 15 Sept 2019
Daer Value guest, Thank you very much for sharing your recent stay at Kamala Resotel, located at Kamala Beach Phuket. We are glad to know that you impressed with hotel accommodation and other experienced during your stayed at our hotel. In the same time, your value feedback for a closet in room is great for our future enrollment. On behalf of Kamala Resotel team, we look forward to welcoming you again in the future. Best Regards, Kamala Resotel team.

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
7 jours a Kamala
Endroit a proximite de la plage Attention plage tres occupee car beaucoup de touristes L’hotel est neuf et le personnel est ultra gentil Le petit dejeuner est excellent La piscine sur le toit parfaite Hotel recommandé
Stayed 7 nights in Mar 2019
Response from Chay on 18 Mar 2019
Dear Michel, Thank you very much for sharing your recent stay at Kamala Resotel, located at Kamala Beach Phuket. We are glad to here that you impressed with accomadation, breakfast, swimming pool and staff experinced during your stayed at our hotel. In the same time, You're value feedback is great for our future enrollment. On behalf of Kamala Resotel Team, we look forward to welcoming you again in the future. Best Regards, Kamala Resotel Team.

8/10 Good

hans-werner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gutes neues Boutique Hotel
Kleines gutes Hotel, große Zimmer, Aufzug, Dachpool und Frühstücken auf der Terrasse. Alles in kamala fussläufig erreichbar. Einziges Manko, die Lage fast an der Durchgangsstraße mit Ampelanlage. Daher nur Zimmer zur Meerseite/Garten zu empfehlen.
Stayed 3 nights in Feb 2019
Response from Chay on 3 Mar 2019
Dear Hans-Werner, Thank you very much for sharing your recent stay at Kamala Resotel, located at Kamala Beach Phuket. We are glad to here that you impress with accomadation, rooftop pool and breakfast experinced during your stayed at our hotel. In the same time, You're value feedback is great for our future enrollment. On behalf of Kamala Resotel Team, we look forward to welcoming you again in the future. Best Regads, Kamala Resotel Team.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Voloume for Money
Hyggeligt hotel og venlig personale hotellet er ca 15 mdr gammel pool på taget med solterrasse og solvogne her indtages morgenbuffeten også hvor der er udsigt udover byen , helt igennem et hotel jeg kan anbefale , ligger i gå afstand til det hele kan anbefale restauranten på hotellet Moonbar og restaurant
Stayed 15 nights in Feb 2019
Response from Chay on 24 Feb 2019
Dear Michael , Thank you very much for sharing your recent stay at Kamala Resotel, located at Kamala Beach Phuket. We are glad to here that you impress with rooftop infinity, accommadation and staff experinced. You're feedback are value for us to continue improvement. On behalf of Kamala Resotel Team, we look forward to welcoming you again in the future. Best Regards, Kamala Resotel Team.

8/10 Good

Anu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Siisti hotelli Kamala Beachillä
Siisti hotelli lähellä rantaa. Aamupala ihan riittävä.
Stayed 2 nights in Feb 2019
Response from Chay on 12 Feb 2019
Dear Anu, Thank you very much for sharing your recent stay at Kamala Resotel, located at Kamala Beach Phuket. Also, we are glad to here that you impress with the hotel cleanliness and location close to the beach. On behalf of Kamala Resotel Team, we look forward to welcoming you again in the future. Best Regards, Kamala Resotel Team.

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness
Wir hatten ein grosses Zimmer mit separatem Raum mit separatem WC, Dusche, Lavabo und Ankleide. Aber leider ohne Kleiderschrank. Leider wurde unser Badezimmer erst am 4. Tag richtig gereinigt! Einmal hatten wir morgens kein WC-Papier mehr, weil uns keine Ersatzrolle gegeben wurde und als wir Abends zurück kamen, hatten wir immer noch kein WC-Papier! Das Sofa, wie auch die Zierkissen wiesen irgend welche Flecken auf. So auch leider die Bettwäsche, auch wenn frisch bezogen, wie auch die Hand- und Duschtücher! Der Safe war unter dem Nachttisch. Man musste sich auf den Boden legen, um ihn öffnen zu können! Die Frühstücksspeisen, welche warm hätten sein sollen, waren leider bereits schon um 9 Uhr kalt. Dafür war die Butter regelmässig flüssig, weil sie nicht mit Eis gekühlt wurde. Der Pool war soweit ok, das Wasser jedoch sehr chlorhaltig. Ich weiss nicht, ob es einen Frischwasseraustausch gab, ich konnte jedenfalls keinen ausmachen. Die Leute von der Rezeption sind sehr freundlich und hilfsbereit. Vor allem die Frau, die tagsüber da war. Das Frühstückspersonal war leider sehr unterschiedlich. Die einen uninteressiert und unaufmerksam, die anderen (an unserem letzten Morgen) sehr zuvorkommend und freundlich. Alles in allem wäre das Hotel soweit ok, wenn es einiges günstiger wäre. Aber für 4 Sterne und den Preis stimmt das Preis-/Leistungsverhältnis nicht. Da muss noch einiges verbessert werden oder das Preisniveau nach unten angepasst werden.
Stayed 7 nights in Jan 2019
Response from Chay on 8 Feb 2019
Dear Value guest, Thank you very much for sharing your recent stay at Kamala Resotel, located at Kamala Beach Phuket. Your value comment is a great feedback for our future improvement. On behalf of Kamala Resotel Team, we look forward to welcoming you again in the future. Best Regards, Kamala Resotel Team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Ein sehr gepflegtes Haus mit tollem Personal .Sehr gutes Frühstücksbuffet mit einer sehr guten Auswahl
Stayed 15 nights in Jan 2019
Response from Chay on 5 Feb 2019
Dear Value Guest, Thank you very much for sharing your recent stay at Kamala Resotel, located at Kamala Beach Phuket. Also, we are glad to here that you impress with accommadation, staff , breakfast and over all your hotel experinced . Your value feedback is great motivation for our future rolling continue pratices. On behalf of Kamala Resotel Team, we look forward to welcoming you again in the future. Best Regards, Kamala Resotel Team.

6/10 Okay

Kari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019
Response from Chay on 14 Jan 2019
Dear Kari, Thank you very much for sharing your recent stay at Kamala Resotel, located at Kamala Beach Phuket. On behalf of Kamala Resotel Team, we look forward to welcoming you again in the future. Best Regards, Kamala Resotel Team.

10/10 Excellent

Aki, Finland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ranta kävelymatkan päässä. Hotelli pieni, siisti ja moderni. Kattoterassilla hotellin oma uima-allas. Hotelli sopii erityisesti aikuiseen makuun. Aamupala on runsas ja tarjolla mm. paljon tuoreita hedelmiä. Alakerrassa kohtuuhintainen ravintola. Toimiva ilmastointi, joka oli tarpeen. Short walk to the beach. Small, clean and modern hotel. Own pool in the rooftop! Suitable especially for adults. Good selection of different foods and fruits in breakfast. A restaurant in first floor with good prices. The aircondition worked very well which is necessary in such high temperatures.
Stayed 10 nights in Dec 2018
Response from Chay on 10 Jan 2019
Dear Aki, Thank you very much for sharing your recent stay at Kamala Resotel, located at Kamala Beach Phuket. Also, we are glad to here that you impress with staffs,Breakfast and accommadation. Your value comment is a great feedback for continue enrollment. On behalf of Kamala Resotel Team, we look forward to welcoming you again in the future. Best Regards, Kamala Resotel Team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel et personnels excellentes, bon petit déjeuner et très proches de la plage
Stayed 3 nights in Dec 2018
Response from Chay on 10 Jan 2019
Dear Anonymous, Thank you very much for sharing your recent stay at Kamala Resotel, located at Kamala Beach Phuket. Also, we are glad to here that you impress with staffs and accommadation. Your value comment is a great feedback for continue enrollment. On behalf of Kamala Resotel Team, we look forward to welcoming you again in the future. Best Regards, Kamala Resotel Team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tolles, neues Hotel, mit schönem Pool auf dem Dach, unweit vom Strand und in der nähe von Restaurants und Shopping
Stayed 7 nights in Nov 2018
Response from Chay on 4 Dec 2018
Dear Anonymous, Thank you very much for sharing your recent stay at Kamala Resotel, located at Kamala Beach Phuket. We are delighted to hear that you had a pleasant stay from stay experinced. On behalf of Kamala Resotel Team, we look forward to welcoming you again in the future. Best Regards, Kamala Resotel Team.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes neues Hotel. Es wäre schön, wenn es auf dem Dach neben dem Infinity Pool auch einen kleine Bar gegeben hätte.
Stayed 1 night in Oct 2018
Response from Chay on 24 Oct 2018
Dear Anonymous, Thank you very much for stay and your feedback is value .we will identify and look at opputunity to create a roof top bar in the future. Best regards,

10/10 Excellent

Elouan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018
Response from JEN on 14 Aug 2018
Dear Elouan, Thank you so much for your comment, I'm glad to hear that you had a wonderful time stayed with us and we'll continuing to improve the best service to all our dearest guests during stay like you. We hopefully we could have a chance to welcome you again in future occasion then. Sincerely yours,

10/10 Excellent

Pavol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It´s a good value. Nice rooftop pool. Clean, good breakfast. Everything is nearby, 5 min from the beach. It´s on a busy street, so you have to close windows and use AC. Good WIFI.
Response from Jen /Operations & Reservation Manager on 21 Apr 2018
Dear Pavol , Thank you so much for your comment, I'm glad to hear that you had a wonderful time stayed with us and we'll continuing and improve the best service to all our dearest guests during stay like you. We hopefully we could welcome you again in future occasion then. Sincerely yours,

4/10 Poor

Heidi, Sverige

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Inte genomtänkta rum.
Hade det dyraste rummet. Men tyvärr så var sängarna som cement. Öppen planlösning, så det fanns ingen toa dörr. Snyggt rum,,, men nej. Man vill inte ha toan i samma rum som kök o sovrum. Inte renbäddat en enda gång på 15 dagar. Frukosten var bedrövlig. Ibland var det slut på omelett mm men 2-3 stk från personalen satt alltid intill maten och åt. Reception personalen jättebra.
Stayed 14 nights in Mar 2018
Response from Jen / Operations & Reservation Manager on 10 Apr 2018
Dear Heidi , Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. Your comment is how to improve our property and service for you and our other guests. Thank you for staying with us, and we look forward to another chance to serve you. Sincerely yours,

8/10 Good

Gunilla, Linköping

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nytt och fräscht hotell
Vi kan varmt rekommendera en bra restaurang (Bush Garden) lite längre ned på gatan. Maten var väldigt bra och personalen var trevlig.
Stayed 7 nights in Mar 2018
Response from Jenjira Chompoomee,Ms./Operations Manager on 28 Mar 2018
Dear Gunilla , Thank you so much for your comment and we'll recondition and continuing to improve our facilities with the best service to all our dearest guests during stay in future. We hopefully we could welcome you again in future occasion then. Sincerely yours, KAMALA RESOTEL

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neues, stylisches Hotel in Strandnähe
Wir waren vom ersten Moment von dem Hotel begeistert. Besonders die Freundlichkeit und der Service des Hotels ist hervorzuheben. Im Rooftop Pool kann man toll entspannen. Zum Strand sind es zu Fuß nur 5 Minuten. Auch konnten wir dort sehr günstig die Roller für unsere Tagestouren mieten. Lediglich die Sauberkeit bekommt einen Punkt Abzug. Aber auch hier war soweit bis auf ein paar Kleinigkeiten alles in Ordnung.
Stayed 9 nights in Mar 2018
Response from Jenjira Chompoomee,Ms./Operations Manager on 28 Mar 2018
Dear Anonymous , Thank you so much for your comment and we'll recondition and continuing to improve our facilities with the best service to all our dearest guests during stay in future. We hopefully we could welcome you again in future occasion then. Sincerely yours, KAMALA RESOTEL

10/10 Excellent

Natsu, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ビーチ近くのスタイリッシュなホテル
部屋は綺麗で快適に過ごせました。 プールは朝から日焼けしながらまったりできます。 他の宿泊客もほとんどがカップルで静かだったので小さな子供もいなくて快適です。 海へは徒歩ですぐです。ビーチ沿いのバーに行ったりしました。 パトンビーチへ行きましたがタクシーで500-600バーツでした。
Stayed 3 nights in Mar 2018
Response from Jenjira Chompoomee,Ms./Operations Manager on 23 Mar 2018
Dear Natsu , Warm greeting from Kamala Resotel, Thank you so much for your comment, I'm glad to hear that you had a wonderful time stayed with us and we'll continuing and improve the best service to all our dearest guests during stay like you. We hopefully we could welcome you again in future occasion then. Sincerely yours,

8/10 Good

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buona struttura
Struttura nuova personale gentile l’unica nota negativa la colazione poco varia
Stayed 3 nights in Mar 2018
Response from Jenjira Chompoomee,Ms./Operations Manager on 23 Mar 2018
Dear Buona & Erica , Warm greeting from Kamala Resotel, Thank you so much for your comment and we'll continuing and improve to provided the best service to all our dearest guests during stay like you in future. We hopefully we could welcome you again in future occasion then. Sincerely yours,

8/10 Good

Anastasia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018
Response from Jenjira Chompoomee,Ms./Operations Manager on 23 Mar 2018
We appreciated for your comment. Sincerely yours,