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"The Fortress Balumgala is located in a beautiful and quiet neighbourhood. However, it could be better maintained and managed. Under no circumstances should the guest be charged double the price for dinner because he arrived on a public holiday."

"Beautiful view from room and the room was beautiful. Private hot tub was also a great addition."

"Nice clean room. Hot shower, soft bed, and a working mini fridge. Enjoyed the balcony, which faces the street. When I booked the room, I thought it said "mountain view" which is true, but a bit of a stretch. Restaurant is pretty good; staff are polite. Check-in was a bit rushed; otherwise, no problems."

"The bedroom was comfortable and I had a good nights sleep. The bathroom was extremely damp and mouldy. Overall abit of a tired hotel. Staff are nice but couldn’t help me much with my issues or questions. There is a nice pool but a large party playing loud music and drinking had been allowed to sit by the pool so it felt uncomfortable to use the pool when I arrived. I paid more for a “Mountain View” room but I was told that didn’t really exist so I wouldn’t advise booking that and paying more...

"Big rooms, very kind staff, main hall looks very nice. The water stream at the shower was a bit weak"

"This is a family-run hotel with a personal touch. The hosts were wonderful and super-helpful. Great location, great view, clean rooms. Lovely people. "

"We had always wanted to stay on a Tea Estate in the hills and this did not disappoint. A great tour of the estate was arranged either the Tea Estate Manager and was an excellent insight into how tea is grown and picked. Great views from the veranda. Staff most helpful."

"This hotel was beautiful, but the road to get there may not be worth it. It eventually turns into a dirt road and it can be dangerous. It is a very long way up the mountain. The only way to get there is a tuktuk or scooter, but that still could be dangerous. Just know that it is a long way out of Kandy."

"The easy walk around the lake was very peaceful and gorgeous. "

"The staff was amazing. They were always attentive to our needs and willing to assist with anything. Breakfast was delicious and awesome. "

"アンティークの調度品、森の中という環境、アーユルヴェーダの施術、部屋の開放感、雰囲気ともに大満足の良いホテルでした。山の上なので涼しいのですが、それでも虫が入ってくるため窓が開けられず、扇風機だけではちょっと暑かったです。エアコンか網戸が欲しいです。スタッフは皆親切でフレンドリーでした。"

"This is an amazing place. Friendly staff, beautiful room, and AMAZING location"

"It’s great to see the hilltops "

"The room (and entire home) was immaculate. The hosts were very knowledgeable and helpful for organizing activities. The meals were delicious."