Jiuxianqiao Hotels, Beijing

"Was clean and realistically priced"

"hotel location is great but hotel is old . some things needs to be replace and refurbish . Toilet is old design"

"shower with long hair not removed, faucet cold water knot was broken and fell down, pillow case and bed sheet with smoke smell"

"How in the world is this a 5-star hotel?!! The room (city view king bed) was not bad. However, everything was a bit of a challenge to figure out-for starters, the doors do not even have handles. I thought my key card did not work but as it turned out, I didn't push the door hard enough to open it. Just give me a door handle already. Also, above all else, the breakfast was a HUGE disappointment. The selection was PATHETIC. There was not a single hot dish with protein/meat in it. Steamed items were lukewarm at best. None of the dim sum/bao type stuff tasted like they had any meat in them, or any flavor. If you're used to a high protein low carbs diet, then you're SOL. Service was almost non-existent. You could have a stack of dirty plates on your table and nobody would come around to clean them up. The gym was small but adequate with free weights, but it was not open 24/7. The best things about this hotel was the large bathroom, the filtered drinking water, the towel warming rack, and ice available at breakfast buffet (you'd be surprised that it's almost impossible to get ice in China). The worse things are the breakfast buffet and service, the inflexible room light control design, and the lackluster ambience for a 5-star hotel. Comparing to the Pudong Shangri-la we stayed at in Shanghai, this place is barely 3.5 stars in every aspect. I chose this one because of the location (near my relatives) and the raving reviews of the breakfast buffet but I am extremely disappointed."

"We stayed at the Grand Hyatt apartments with 2 bedrooms and 2 bathrooms. It was very clean and the staff were very friendly, ensuring that our needs were met. The room itself was spacious enough for my family of 4."

"The hotel was great, staff were very helpful, location was perfect for exploring, off the main road so was quiet but very close to subway and city centre. Laundry room proved useful for us although it can be exceptionally busy. Our child's breakfast was not bookable via expedia so assumed it was already - apparently it wasn't. I think this was expedia at fault for not providing the option but could have been staff training. We were able to get early check in at 0600 which was very much appreciated. Overall very good experience."

"I feel like this location is very good to go to most if not all major sightseeing areas. The hotel was clean and staff was very helpful in helping us find the luggage our airlines had lost. I highly recommend this hotel. It is walking distance from wangfujing st where you can just walk around to get some fresh air or go shopping at one of the malls/ many stores"

"This hotel is very clean if it’s aged. Staff is friendly and location is the best. "

"Poor customer service. I had a 20 discount through expedia and was impossible to get. They lied and said they had no manager."