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Reviews of Lake Jindabyne Hotel

3 out of 5
Lake Jindabyne Hotel
21 McLure Circuit, Jindabyne, NSW

Reviews

8.6

Excellent

Rating 10 - Excellent. 333 out of 831 reviews" "
Rating 8 - Good. 382 out of 831 reviews" "
Rating 6 - Okay. 87 out of 831 reviews" "
Rating 4 - Poor. 23 out of 831 reviews" "
Rating 2 - Terrible. 6 out of 831 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Nimerta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful
Stayed 2 nights in Apr 2024

8/10 Good

Andrew

Stayed 1 night in Mar 2024

10/10 Excellent

Ingrid, Sydney

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value, Comfortable Bed, Great breakfast Pleasantly suprised
Stayed 1 night in Mar 2024

10/10 Excellent

Naomi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to stay, right on the lake. Close to shops etc.
Stayed 1 night in Jan 2024

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous view from the window of the accomodation of Lake Jindabyne. Lovely walking trail by the lake. Swimming opportunities too.
Stayed 1 night in Jan 2024

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views of the lake. Super comfy bed, modern bathroom with a cooked breakfast to start the day, centrally located to shops and restaurants. We ate upstairs at the pub the second night. Meals were fantastic, good size tasty and fresh vegetables cooked well. Staff were friendly and helpful and plenty of pool tables. Regret going to other pub night before.
Stayed 2 nights in Dec 2023

10/10 Excellent

Jason

Stayed 3 nights in Dec 2023

8/10 Good

Rob

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We’d been hiking in the mountains and needed a place to stay. It’s pretty basic but doesn’t pretend to be anything more than it is. It was clean, tidy and very comfortable. Would definitely stay again and recommend to others.

10/10 Excellent

Stefano

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean helpful staff,good brekky, will stop here again
Stayed 1 night in Sep 2023

4/10 Poor

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Music too loud
The noise from the pub was unbearable on Friday night. I was in room 19, the bass from the music gave me a headache. No one could sleep including my two kids. So disappointing for the money I paid
Stayed 3 nights in Aug 2023

6/10 Okay

Linda

Travelled with family
Disliked: Staff & service, property conditions & facilities
Very little parking. Beds were comfortable. For the price I would have expected they could have actually made up the beds rather than placed sheets on them. no linen change except for a clean bathmat.
Stayed 5 nights in Jul 2023

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely wonderful. The lake views were amazing.
Stayed 1 night in May 2023

10/10 Excellent

Iain

Stayed 1 night in Mar 2023

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
Fantastic setting overlooking Lake Jindabyne. Close to shops and restaurants and the room was very clean and comfortable.
Stayed 1 night in Mar 2023
Response from Reception on 2 Apr 2023
Hello John, Thank you, we apricate you taking the time to review us. We are so happy you enjoyed your stay with us. Kind Regards

10/10 Excellent

Jeffrey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spot with a view out across Lake Jindabyne.
Stayed 1 night in Feb 2023
Response from Reception on 2 Apr 2023
Hi Jeffrey, Thank you for taking the time to review us. We are so glad you enjoyed your stay with us at the Lake Jindabyne Hotel!

10/10 Excellent

Changmin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay for Mount Koaciuszko hike
We stayed for 2 nights to hike Mount Kosciuszko. Free breakfast is much appreciated. The single bed is very basic. No shampoo or condition.
Stayed 2 nights in Jan 2023

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

4/10 Poor

john

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Overpriced for condition and basic.

10/10 Excellent

Hind Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to everything. Staff are great. Pleace is clean.
Stayed 1 night in Oct 2022
Response from Reception on 23 Oct 2022
Thank you for taking the time to review our motel.We appreciate your feedback.

10/10 Excellent

Benn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable
Easy, close to everything. Comfortable, great view
Stayed 1 night in Oct 2022
Response from Reception on 23 Oct 2022
Thank you for taking the time to review our motel.We appreciate your feedback.

10/10 Excellent

Adam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location.
Stayed 3 nights in Sep 2022

6/10 Okay

Donna

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Staff & service
I understand that staff are hard to find at the moment, but the level of housekeeping was woeful. We ran out of toilet paper and had to ask for some because the HK failed to notice! Towels weren't changed unless we left them in a heap at the door so that the HK would notice that they were sodden and needed replacing. We paid over $600 per night and I wonder how they can justify such a hefty rate when the service is so lacking? Surely if you lack sufficient staff then you give your customers a discount?
Stayed 5 nights in Jul 2022
Response from Reception on 21 July 2022
Hi Donna, thanks for the feedback. Times are difficult with staff shortages here in the snowy mountains and in the hospitality industry nationwide. Towels on the floor are exactly where we needed them to ensure they are replaced. In future please feel free to contact Reception or the Duty Manager in the Bar to alert us to your concerns so we have the opportunity to resolve the issues you were having.

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Place was very modern and clean. Beds were comfortable.
Stayed 2 nights in Jun 2022
Response from Reception on 21 July 2022
Thank you for taking the time to review your stay, we do appreciate your feedback

8/10 Good

Phillip

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good size rooms and reasonable comparative value in this area. The pub meals are pricey, but you won’t go hungry.
Stayed 2 nights in Apr 2022
Response from Reception on 6 May 2022
Thank you Phillip for taking the time to review your stay. We are glad you enjoyed your accommodation and your visit to Jindabyne.

10/10 Excellent

Carlos, Goonellabah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, tidy, amazing view of the lake, perfect location and wonderful staff. The full buffet breakfast was a great way to start the day. Will stay again.
Stayed 1 night in Apr 2022
Response from Reception on 6 May 2022
Thanks Carlos for reviewing your stay with us. We are glad your accommodation and your visit to Jindabyne.

8/10 Good

Matthew

Liked: Staff & service
The lake was very full
Stayed 1 night in Mar 2022

6/10 Okay

Cathy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Convenient place to stay and cost was fair as it included a complimentary hot breakfast. Bed was comfortable and the AirCon was awesome. Room could have been a bit cleaner - some cobwebs and bugs. The water glass in the bathroom was dirty. Overall though for an overnight stay it was good.
Stayed 1 night in Feb 2022
Response from Reception on 25 Feb 2022
Thank you Cathy for your constructive review. We will address the issues raised and thank you for taking the time to let us know where we can improve.

8/10 Good

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and relaxing views of the lake. Great food at the pub.
Stayed 2 nights in Jan 2022
Response from Reception on 30 Jan 2022
Dear Rick, we are glad you enjoyed your stay with us in Jindabyne. Thank you for taking the time to make a review.

10/10 Excellent

Gwynell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Views and lake on your doorstep
Clean, quiet and spacious room with lovely views. Big, comfortable bed. Generous breakfast included.
Stayed 1 night in Jan 2022
Response from Reception on 20 Jan 2022
Thanks Gwynell for reviewing your stay with us. We are glad you enjoyed your time away from home.

10/10 Excellent

Grant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, conveniently situated close to the lake shore and numerous places to shop/eat/drink. Friendly staff, comfortable room.
Stayed 1 night in Dec 2021
Response from Reception on 20 Jan 2022
Thank you Grant for taking the time to review your stay. We are glad you enjoyed your accommodation and your visit to Jindabyne.

10/10 Excellent

Belinda

Stayed 2 nights in Dec 2021
Response from Reception on 20 Jan 2022
Thank you Belinda for taking the time to review your stay. We are glad you enjoyed your accommodation and your visit to Jindabyne.

10/10 Excellent

Ian

Liked: Staff & service, amenities, property conditions & facilities
Water front and a stumble from the pub
Stayed 1 night in Dec 2021
Response from Reception on 20 Jan 2022
Thank you Ian for taking the time to review your stay. We are glad you enjoyed your accommodation and your visit to Jindabyne.

2/10 Terrible

Marc

Stayed 1 night in Jul 2021

4/10 Poor

Virginia

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jul 2021

8/10 Good

Marilyn

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Everything was good apart from the lukewarm to almost cold showers each day.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The main reason we booked the hotel was the service and staff there. The staff were very obliging, assisting us with all of our requirements, the service was exceptional.
Stayed 4 nights in Jun 2021

6/10 Okay

Verified traveller

Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family hotel
Convenient location and spacious room. Very satisfying hot breakfast in the separate dining room each morning provided a great start to the day. The bar with huge screen TVs, bistro with delicious menu selection and authentic Thai meals cooked to order were a bonus. The only minor improvement would be the inconsistent cleaning of our room, but management was quick to resolve any concerns.
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful room with amazing lake views. Our kids could go straight out the back onto the grass and a couple of hundred metres to the park. Absolutely stunning spot. Staff were extremely helpful and friendly. Will definitely be back!
Stayed 4 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Room clean. Only issue was late night noise from room next door.
Stayed 1 night in May 2021
Response from Reception on 17 May 2021
Dear Guest, thank you for taking the time to provide feedback about your stay and hope to see you again soon.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly, plus a nice view of the lake from our room. Also food and drink was good.
Stayed 3 nights in Apr 2021
Response from Reception on 27 Apr 2021
Dear Guest, thank you for taking the time to write a review and let us know you enjoyed your stay. We appreciate your feedback.

8/10 Good

Sophia

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2021
Response from Reception on 27 Apr 2021
Dear Guest, thank you for taking the time to post a review. We appreciate your feedback.

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovin' A Lake View !
Just stayed 1 night ... was perfect location looking over the lake from the room. Old 50s / 60s style motel type of building (which was good, lots of windows), very well maintained. Would stay there again for sure :-)
Stayed 1 night in Apr 2021
Response from Reception on 14 Apr 2021
Dear Guest, thank you for taking the time to review your stay. We are glad to hear you enjoyed your stay.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Great views, included breakfast was good...easy access to lake walks ...also shops were close.
Stayed 1 night in Apr 2021
Response from Reception on 14 Apr 2021
Dear Guest, we really appreciate the time you took to review your stay. Thank you!

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2021
Response from Reception on 27 Apr 2021
Dear Guest, thank you for taking the time to post a review. We appreciate your feedback.

8/10 Good

Mike

Liked: Cleanliness, staff & service
Comfortable and clean
Clean and good location. Great hotel bistro meal and outstanding breakfast included in accomodation.
Stayed 1 night in Apr 2021
Response from Reception on 7 Apr 2021
Dear Guest, we are happy to hear you enjoyed your stay with us and thank you, for taking the time to write a review.

6/10 Okay

Verified traveller

Travelled with family, Travelled with partner
The view was spectacular and easily accessible from the car park
Stayed 1 night in Mar 2021
Response from Reception on 6 Apr 2021
Dear Guest, we are so glad to hear you had an enjoyable stay with us. Thank you for taking the time to post a review.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk distance to eat locally. Car can be parked in front of room. Rooms are clean. Bed comfy. Staff are lovely. Tiles in bathroom that extends to sink in room are very smooth and slippery but the scenery is delightful.
Stayed 1 night in Feb 2021
Response from Reception on 6 Apr 2021
Dear Guest, we are so glad to hear you had an enjoyable stay with us. Thank you for taking the time to post a review.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the rooms are good behind the pub which had good food and drinks with veiw as well all in all a good place to stay
Stayed 4 nights in Feb 2021
Response from Reception on 17 Feb 2021
Dear Guest, thank you for taking the time to review our motel, we appreciate your feedback.