Orient City View Suite | View from room

Reviews of Orient by Isrotel exclusive

5 out of 5
Orient by Isrotel exclusive
3 Emek Refaim St, Jerusalem

Reviews

9.0

Wonderful

Rating 10 - Excellent. 392 out of 582 reviews" "
Rating 8 - Good. 128 out of 582 reviews" "
Rating 6 - Okay. 28 out of 582 reviews" "
Rating 4 - Poor. 15 out of 582 reviews" "
Rating 2 - Terrible. 19 out of 582 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Eugene

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
This hotel's "Family rooms" turned out to be in a semi-basement, conveniently omitted from the booking details. Not worth it. Also, expect fluctuating water temperatures, no iron, or coffee amenities in this supposed 4-star hotel. We booked last minute and regret it. Had positive experiences with the chain before, but strongly advise avoiding this location.
Stayed 2 nights in Feb 2024
Response from Dorinm on 19 May 2024
Dear Eugene,I was sorry to read that your last vacation at our hotel did not match your expectations.The stunning Orient Jerusalem, part of Isrotel Exclusive, offers a vacation experience of unparalleled elegance amid the bustling cosmopolitan city. Its central location makes it the perfect starting point for exploring a vast array of local attractions, including the First Station (the historic train station-turned-entertainment hub), sprawling Liberty Bell Park, Mishkenot Sha'ananim (the first neighborhood to be built outside the Old City walls), and a wealth of restaurants and boutiques within the German Colony.The hotel's innovative architecture perfectly blends with the city's glorious past. Guests of the Heritage Buildings, which date to the time of the Templers and have undergone loving and meticulous restoration, can enjoy the most indulgent and elite vacation experience.your comments have been taken to our attention and brought to the attention of the parties concernedIt will be clarified that such comments are not typical of the high level of the standards that the Isrotel hotel chain maintains in our hotels.We hope that despite this we will be given the opportunity to return to host you in the future while we do our utmost to make your vacation enjoyable.Best RegardsDorin

10/10 Excellent

shlomi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect
Stayed 1 night in Apr 2024
Response from Dorinm on 12 May 2024
Dear shlomi,It was a pleasure to read of your satisfaction regarding your recent stay in the Orient Hotel and that the service lived up to your expectations.We were happy to read that you enjoyed our hotel.We will be happy to see you again in the future.Best RegardsDorin

10/10 Excellent

David

Stayed 2 nights in May 2024

10/10 Excellent

Keith

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Apr 2024
Response from Dorinm on 7 Apr 2024
Dear Keith,It was a pleasure to read that your recent stay in the Orient Hotel lived up to all you hoped it would be.We shall look forward to welcoming you again in the future.Best RegardsDorin

8/10 Good

Craig

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Dorinm on 7 Apr 2024
Dear Craig,Thank you for taking the time to share your experience during your recent stay at Orient Hotel and thank you for your wonderful review.We were happy to see that you enjoyed our hotel.We will be happy to welcome you again during your next stay in Jerusalem.Best RegardsDorin

10/10 Excellent

Mia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and well maintained. The food was fantastic. The only aspect that was disappointing is that the pool closed at 5pm on Saturday.
Stayed 1 night in Mar 2024
Response from Dorinm on 4 Apr 2024
Dear Mia,It was a pleasure to read of your satisfaction regarding your recent stay in the Orient Hotel and that the service lived up to your expectations.We shall be happy to see you again amongst our satisfied guests on your future stays with us.Best RegardsDorin

6/10 Okay

Alon

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Dorinm on 31 Mar 2024
Dear Alon,Thank you for taking the time to share your experience during your recent stay at Orient Hotel and thank you for your wonderful review.The stunning Orient Jerusalem, part of Isrotel Exclusive, offers a vacation experience of unparalleled elegance amid the bustling cosmopolitan city. Its central location makes it the perfect starting point for exploring a vast array of local attractions, including the First Station (the historic train station-turned-entertainment hub), sprawling Liberty Bell Park, Mishkenot Sha'ananim (the first neighborhood to be built outside the Old City walls), and a wealth of restaurants and boutiques within the German Colony.The hotel's innovative architecture perfectly blends with the city's glorious past. Guests of the Heritage Buildings, which date to the time of the Templers and have undergone loving and meticulous restoration, can enjoy the most indulgent and elite vacation experience.We look forward to having another opportunity to host you again in the near future and we shall continue to do everything in our power to make your stay with us enjoyable.Best RegardsDorin

6/10 Okay

David

Liked: Staff & service
Disliked: Cleanliness
The room was not clean
Stayed 1 night in Mar 2024
Response from Dorinm on 11 Mar 2024
Dear David,Thank you for taking the time to share your experience during your recent stay at Orient Hotel and thank you for your review.your comment has been taken on board for further attention by our GM and management.It will be clarified that such comments are not typical of the high level of cleanliness, and of the standards that the Isrotel hotel chain maintains in our hotels.We hope that we will be given the opportunity to return to host you in the future while we do our utmost to make your vacation enjoyable.Best RegardsDorin

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely perfect location, at the intersection of Bet Lechem and Emek Refaim. A beautiful, modern hotel; room was excellent; public spaces are bright; gym was nice . . . staff is exceptionally friendly and helpful. Excellent restaurant!! Fantastic place!!
Stayed 3 nights in Feb 2024
Response from Dorinm on 6 Mar 2024
Dear Jeff,It was a pleasure to read your comments regarding your recent stay in the Orient Hotel and it will be my pleasure to forward your kind words to the hotel General Manager and staff. We look forward to hosting you again for future stays with usBest RegardsDorin

10/10 Excellent

pnina

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Dorinm on 6 Mar 2024
Dear pnina,Thank you for taking the time to share your experience during your recent stay at Orient Hotel and thank you for your wonderful review.We will be happy to see you again in the futureBest RegardsDorin

6/10 Okay

Tal

Liked: Cleanliness, property conditions & facilities, room comfort
Long time for check in & check put
Stayed 1 night in Feb 2024
Response from Dorinm on 6 Mar 2024
Dear Tal,Thank you for taking the time to share your experience during your recent stay at Orient Hotel and thank you for your review.your comments have been taken to our attention and brought to the attention of the parties concerned.We hope that we will be given the opportunity to return to host you in the future while we do our utmost to make your vacation enjoyable.Best RegardsDorin

10/10 Excellent

Mordechai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Dorinm on 6 Mar 2024
Dear Mordechai,Thank you for taking the time to share your experience during your recent stay at Orient Hotel and thank you for your wonderful review.We will be happy to see you again in the futureBest RegardsDorin

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Dorinm on 6 Mar 2024
Dear Guest,Thank you for taking the time to share your experience during your recent stay at Orient Hotel and thank you for your wonderful review.We will be happy to see you again in the futureBest RegardsDorin

10/10 Excellent

zacharya

Liked: Cleanliness, staff & service, property conditions & facilities
We also stay at the Orient hotel. We love the area as well.
Stayed 3 nights in Sep 2023
Response from Dorinm on 2 Oct 2023
Dear zacharya,It was a pleasure to read that your recent stay in the Isrotel Orient Hotel lived up to all you hoped it would be.We shall look forward to welcoming you again in the future.Best RegardsDorin

10/10 Excellent

Carina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, accommodating staff And easy check out.
Stayed 2 nights in Sep 2023
Response from Dorinm on 27 Sept 2023
Dear Carina,It was a pleasure reading your warm words about your recent stay in the Isrotel Orient Hotel.We will be happy to see you again in the future.Best RegardsDorin

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern, clean and great staff
Stayed 5 nights in Sep 2023
Response from Dorinm on 26 Sept 2023
Dear Thomas,It was a pleasure to read of your satisfaction regarding your recent stay in the Isrotel Orient Hotel and that the service lived up to your expectations. We were happy to read that you enjoyed our hotelWe will be happy to see you again in the futureBest RegardsDorin

8/10 Good

abraham, Chicago

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near many restaurants cafes and walkable
Stayed 1 night in Sep 2023
Response from Dorinm on 11 Sept 2023
Dear abraham,It was a pleasure reading your warm words about your recent stay in the Isrotel Orient Hotel.We look forward to having another opportunity to host you again in the near future and we shall continue to do everything in our power to make your stay with us enjoyableBest RegardsDorin

8/10 Good

Flor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel that was very clean. Large breakfast buffet. Very nice bathroom with large tub and separate fancy shower. Two pools- one indoor and one on the roof. Relatively close to the Jaffa gate but we took a taxi and it was hard to get a taxi back. My only complaint is that I drink a lot of coffee in the morning and they refused to bring a pot to the table. They make people order cup by cup so each morning I had to order five cups, one at a time.
Stayed 1 night in Aug 2023
Response from Dorinm on 10 Sept 2023
Dear Flor,It was a pleasure to read of your satisfaction regarding your recent stay in the Isrotel Orient Hotel and that the service lived up to your expectations. We shall be happy to see you again amongst our satisfied guests on your future stays with us.Best RegardsDorin

10/10 Excellent

toby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed! Beautiful pool, first class immaculate breakfast buffet, helpful staff
Stayed 6 nights in Aug 2023
Response from Dorinm on 5 Sept 2023
Dear toby,It was a pleasure to read of your satisfaction regarding your recent stay in the Isrotel Orient Hotel and that the service lived up to your expectations. It will be my pleasure to forward your kind words to the hotel General Manager and staff. We look forward to hosting you again for future stays with us.Best RegardsDorin

2/10 Terrible

tova

Business traveller
Disliked: Staff & service
RUDE
FALSE ADVERTSING we booked a room that stated 291 ft with a city view. when we checked in the gave us a room that was 180ft, they claimed that's what we booked . and there was no view at all , it was facing ally way. they were very very rude. they spoke to me like i was an idiot. the employees never smile. on the positive side it is a beautiful hotel
Stayed 7 nights in Aug 2023
Response from Dorinm on 5 Sept 2023
Dear tova,The Isrotel hotel chain places guests inquiries and matters in primary importance, learns from them and draws conclusions. I would like to stress how sorry I was to read about your remarks and feelings, as described in your words, regarding your recent stay at the hotel.We are devoted to ensuring the well-being of our guests and our main value is to provide them with an enjoyable and unforgettable vacation with courteous and professional service.All of your comments have been taken to our attention and brought to the attention of the parties concerned.We hope that despite this we will be given the opportunity to return to host you in the future while we do our utmost to make your vacation enjoyable.Best RegardsDorin

10/10 Excellent

Noa

Liked: Staff & service
Stayed 1 night in Aug 2023
Response from Dorinm on 4 Sept 2023
Dear Noa,It was a pleasure to read that your recent stay in the Isrotel Orient Hotel lived up to all you hoped it would be. We shall look forward to welcoming you again in the future.Best RegardsDorin

10/10 Excellent

Josef

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Jerusalem!
Always an outstanding service from Orient. Thank you!
Stayed 2 nights in Aug 2023
Response from Dorinm on 30 Aug 2023
Dear Josef,Thank you for taking the time to share your experience during your recent stay at Isrotel Orient Hotel and thank you for your wonderful review.We look forward to having another opportunity to host you again in the near future and we shall continue to do everything in our power to make your stay with us enjoyable.Best RegardsDorin

10/10 Excellent

Miri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 1 night in Aug 2023
Response from Dorinm on 28 Aug 2023
Dear Miri,It was a pleasure to read of your satisfaction regarding your recent stay in the Isrotel Orient Hotel and that the service lived up to your expectations.We shall be happy to see you again amongst our satisfied guests on your future stays with us.Best RegardsDorin

8/10 Good

Aleeza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love coming to the Orient. The Hotel has such a warm ambience which is set by the staff that are friendly and accommodating. From the moment of checkin to when we checked out, the staff was amazing. there was a large amount of staff and they were always helpful. Wonderful breakfast. Breathtaking rooftop view and incredible rooftop pool.
Stayed 1 night in Aug 2023
Response from Dorinm on 23 Aug 2023
Dear Aleeza,It was a pleasure reading your warm words about your recent stay in the Isrotel Orient Hotel.Our goal is the comfort and enjoyment of our guests and we sincerely appreciate receiving reviews such as yours, which affirm by how much we have succeeded.We will be happy to see you again in the future.Best RegardsDorin

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Stayed 1 night in Aug 2023
Response from Dorinm on 14 Aug 2023
Dear David,It was a pleasure to read of your satisfaction regarding your recent stay in the Isrotel Orient Hotel and that the service lived up to your expectations. We look forward to welcoming you for your next stay with us.Best RegardsDorin

10/10 Excellent

Jennifer and Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Dorinm on 13 Aug 2023
Dear Jennifer and Joel,It was a pleasure to see that your recent stay in the Isrotel Orient Hotel lived up to all you hoped it would be.We shall look forward to welcoming you again in the future.Best RegardsDorin

10/10 Excellent

Alan

Stayed 1 night in Aug 2023
Response from Dorinm on 9 Aug 2023
Dear Alan,Thank you for taking the time to share your experience during your recent stay at Isrotel Orient Hotel and thank you for your wonderful review.We will be happy to see you again in the futureBest RegardsDorin

10/10 Excellent

Aaron, Skokie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Dorinm on 9 Aug 2023
Dear Aaron,It was a pleasure to see that your recent stay in the Isrotel Orient Hotel lived up to all you hoped it would be. We shall look forward to welcoming you again in the future.Best RegardsDorin

10/10 Excellent

Barbara

Stayed 1 night in Aug 2023
Response from Dorinm on 6 Aug 2023
Dear Barbara,The goal of the Isrotel Hotel chain is to provide for the comfort and enjoyment of its guests.It is, therefore, a great pleasure to see how much we succeeded during your recent stay with us.We will be happy to see you again in the futureBest RegardsDorin

10/10 Excellent

RON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great location
Stayed 1 night in Jul 2023
Response from Dorinm on 26 July 2023
Dear RON,It was a pleasure to read of your satisfaction regarding your recent stay in the Isrotel Orient Hotel and that the service lived up to your expectations. We will be happy to welcome you again during your next stay in Jerusalem.Best RegardsDorin

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice for a Jerusalem stay
Beautiful hotel, rooftop pool with great view, delicious breakfast, convenient location, couldn’t ask for more
Stayed 1 night in Jul 2023
Response from Dorinm on 24 July 2023
Dear Sharon,The goal of the Isrotel Hotel chain is to provide for the comfort and enjoyment of its guests.It is, therefore, a great pleasure to read by how much we succeeded during your recent stay with us.We will be happy to see you again in the future.Best Regards,Dorin

10/10 Excellent

Alex

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible Hotel and Service
Incredible hotel. Have stayed many times and will return again. Every hotel in Israel’s needs to share a page of service and professionalism from the Orient Hotel in Jerusalem. Rooftop pool is simply outstanding. Simply the BEST hotel in Israel.
Stayed 3 nights in Jul 2023
Response from Dorinm on 18 July 2023
Dear Alex,Thank you for taking the trouble of writing to us and for being a regular and frequent guest of the Isrotel Orient hotel .Your kind words have been conveyed to the General Manager and staff of the hotel and we hope to continue welcoming you amongst the many returning guests to our hotels. We shall continue do our utmost to make your future vacations enjoyable.Best RegardsDorin

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Dorinm on 19 July 2023
Dear Cecilia,The goal of the Isrotel Hotel chain is to provide for the comfort and enjoyment of its guests.It is, therefore, a great pleasure to see how much we succeeded during your recent stay with us.We will be happy to see you again in the futureBest RegardsDorin

10/10 Excellent

David

Travelled with partner
Liked: Property conditions & facilities
The service here is superlative. Plan to come back.
Stayed 4 nights in Jul 2023
Response from Dorinm on 16 July 2023
Dear David,Thank you for taking the time to share your experience during your recent stay at Isrotel Orient Hotel and thank you for your wonderful review.Our dedication to the well-being of our guests is of utmost value to us, which we have always carved for our flag and means in our eyes is the provision of courteous and professional service, in order to give our guests the vacation of their dreams.We look forward to welcoming you for your next stay with us.Best RegardsDorin

10/10 Excellent

jorge rausch

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 2 nights in Jul 2023
Response from Dorinm on 17 July 2023
Dear jorge rausch,It was a real pleasure to read that your recent stay in the Isrotel Orient Hotel lived up to all you hoped it would be. We look forward to hosting you again in the future.Best RegardsDorin

10/10 Excellent

Michielle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Dorinm on 12 July 2023
Dear Michielle,The goal of the Isrotel Hotel chain is to provide for the comfort and enjoyment of its guests. It is, therefore, a great pleasure to see how much we succeeded during your recent stay with us. We will be happy to see you again in the futureBest RegardsDorin

10/10 Excellent

Abraham, Briarwood

Liked: Cleanliness, staff & service, property conditions & facilities
wonderful
Stayed 1 night in Jul 2023
Response from Dorinm on 12 July 2023
Dear Abraham,The goal of the Isrotel Hotel chain is to provide for the comfort and enjoyment of its guests.It is, therefore, a great pleasure to read by how much we succeeded during your recent stay with us. We will be happy to see you again in the futureBest RegardsDorin

10/10 Excellent

Ann Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent in every way!!
Stayed 1 night in Jun 2023
Response from Dorinm on 3 July 2023
Dear Ann Rose,It was a pleasure to read of your satisfaction regarding your recent stay in the Isrotel Orient Hotel and that the service lived up to your expectations.We shall be happy to see you again amongst our satisfied guests on your future stays with us.Best Regards,Dorin

8/10 Good

andrew

Stayed 1 night in Jun 2023
Response from Dorinm on 28 June 2023
Dear andrew,It was a pleasure to see that your recent stay in the Isrotel Orient Hotel lived up to all you hoped it would be. We shall look forward to welcoming you again in the future.Best RegardsDorin

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and beautiful rooftop views and pool. Food was delicious too
Stayed 2 nights in Jun 2023
Response from Dorinm on 25 June 2023
Dear Michael,It was a pleasure to read of your satisfaction regarding your recent stay in the Isrotel Orient Hotel and that the service lived up to your expectations.We will be happy to welcome you again during your next stay in Jerusalem.Best RegardsDorin

10/10 Excellent

eli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Dorinm on 25 June 2023
Dear eli,It was a pleasure to see that your recent stay in the Isrotel Orient Hotel lived up to all you hoped it would be.We shall look forward to welcoming you again in the future.Best RegardsDorin

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay
Wonderful stay! So refreshing that there arent air diffusers or perfumes sprayed in the public areas or in the rooms....so the air is not toxic. Food is excellent. Staff are attentive. I highly recommend this hotel.
Stayed 1 night in Jun 2023
Response from Dorinm on 15 June 2023
Dear Sharon,It was a real pleasure to read that your recent stay in the Isrotel Orient Hotel lived up to all you hoped it would be. Our goal is the comfort and enjoyment of our guests and we sincerely appreciate receiving reviews such as yours, which affirm by how much we have succeededBest RegardsDorin

4/10 Poor

messody

Stayed 3 nights in Jun 2023
Response from Dorinm on 12 July 2023
Dear messody,Thank you for taking the time to share your experiences following your recent stay with us.We hope that despite this we will be given the opportunity to return to host you in the future while we do our utmost to make your vacation enjoyable.Best RegardsDorin

4/10 Poor

Yury

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Overpriced, bad room, bad breakfast
Stayed 3 nights in Jun 2023
Response from Dorinm on 12 June 2023
Dear Yury,Thank you for taking the time to share your experiences following your recent stay with us.your comments have been taken to our attention and brought to the attention of the parties concerned.The Orient's elegant Smadar restaurant is located on the -2 level of the hotel, and offers an opulent dairy breakfast menu. Uniquely themed according to Jerusalem's diverse neighborhoods, Smadar provides an exceptional authentic culinary experience.We hope that despite this we will be given the opportunity to return to host you in the future while we do our utmost to make your vacation enjoyable.Best RegardsDorin

10/10 Excellent

BENEDICT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Dorinm on 15 June 2023
Dear BENEDICT,Thank you for taking the time to share your experience during your recent stay at Isrotel Orient Hotel and thank you for your wonderful review.We will be happy to see you again in the futureBest RegardsDorin

10/10 Excellent

yaakov

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2023
Response from Dorinm on 4 June 2023
Dear yaakov,The goal of the Isrotel Hotel chain is to provide for the comfort and enjoyment of its guests.It is, therefore, a great pleasure to see by how much we succeeded during your recent stay with us. We will be happy to see you again in the future.Best RegardsDorin

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service! Dina from the front desk went above and Beyond to make us happy. Fadi the assistant manager is also amazing he Was so accommodating. It’s service like this that Keeps is coming back!
Stayed 2 nights in May 2023
Response from Dorinm on 29 May 2023
Dear Marilyn,Thank you for taking the time to share your experience during your recent stay at Isrotel Orient Hotel and thank you for your wonderful review.Our dedication to the well-being of our guests is of utmost value to us, which we have always carved for our flag and means in our eyes is the provision of courteous and professional service, in order to give our guests the vacation of their dreams.We look forward to welcoming you for your next stay with us.Best RegardsDorin

10/10 Excellent

abe

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable
Stayed 2 nights in May 2023
Response from Dorinm on 28 May 2023
Dear abe,Thank you for taking the time to share your experience during your recent stay at Isrotel Orient Hotel and thank you for your wonderful review.We were happy to read that you enjoyed our hotel.We shall look forward to welcoming you again in the future.Best RegardsDorin

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful. The staff are all friendly and helpful and the room was kept clean. We were upgraded to the heritage 2 building and the unit given was on the ground level which at times led to some outdoor noise - but overall the stay was pleasant. The food is delicious - many options - there is also an indoor pool and spa, in addition to the rooftop pool which is well-maintained and with amazing views.
Stayed 2 nights in May 2023
Response from Dorinm on 28 May 2023
Dear David,It was a pleasure to read of your satisfaction regarding your recent stay in the Isrotel Orient Hotel and that the service lived up to your expectations. There is no doubt that feedback such as received from you strengthens our motivation and give us the feeling that our efforts are all worth while.We shall be very happy to see you again in the future.Best RegardsDorin

10/10 Excellent

Debora

Liked: Cleanliness, staff & service, property conditions & facilities
The Orient Hotel is a beautiful clean hotel run by the most competent professional staff. It’s always my first choice.. the breakfasts are just yummy! I highly recommend this hotel.
Stayed 5 nights in May 2023
Response from Dorinm on 22 May 2023
Dear Debora,It was a pleasure to read of your satisfaction with the swimming pool and the varied menus served in the Main Dining Room of the Isrotel Orient Hotel.We also had the pleasure of forwarding your comments to the hotel’s Executive Chef. We look forward to hosting you again in the future.Best RegardsDorin