Jersey Village Hotels, Houston

"Friendly staff, unique property within driving distance of lots to do. $45/night valet parking is a bit steep but nice to have. Housekeeping frequently didnt replace all items, so had to ask front desk. Other than that it was a great place to spend the night."

"Great hotel for the price"

"Clean room Good breakfast "

"Friendly staff and clean rooms."

"Quick trip but overall the property was nice and the bed was comfortable. Only issue was all the weed smoking in other rooms. A turnoff for me "

"Very welcoming and cozy "

"Our stay at the Holiday Inn Downtown Houston was extremely disappointing. The hotel feels very old and poorly maintained. The rooms are incredibly small and did not feel clean, which made the stay uncomfortable from the start. One of the biggest issues was the lack of hot water. When we called the front desk, we were told to let the water run for 30 minutes before showering to see if it would warm up, which is completely unacceptable for any hotel. To make matters worse, the restaurant downstairs was closed with no notice provided to guests, leaving us scrambling to find other options. Unfortunately, the staff was also rude and less than helpful when we tried to address these issues. Instead of assisting, they seemed uninterested in resolving concerns or improving the situation. Overall, the experience was frustrating and far below expectations. There are plenty of other hotels in downtown Houston—I would strongly recommend staying somewhere else. Just don’t."

"Location was the only positive "

"This hotel was great "