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"Services are excellent"

"Very friendly helpful staff breakfast was good room very clean a very pleasant stay"

"Location and staff was good"

"Clean. Comfortable, close to subway. Very nice stay"

"What a disappointment. This hotel is all pretty wrapping, with no substance: (1) Room was 84° and AC not operational, no fans, could not sleep; (2) Food & drink choices very limited; (3) staff could not answer questions (not a language issue, they were inexperienced & lacked knowledge); (4) asked repeatedly for face cloths & never received( 5) bar pitch black and playing horrible, loud rap music. NOT a “luxury” hotel except the window dressing; ("

"The staff are top notch. Laura at the front desk was extremely kind, welcoming and informative about the hotel's amenities even during a very busy time due to what seemed like a convention. Clean and quiet rooms, best room service meals I've ever had, and the bus to the airport stopping at the hotel made for a wonderful stay. "

"One of the latest properties of late. Fantastic! "

"Very Good. Clean Room Staff is nice"

"My second time of visiting as a solo female traveller from the U.K. checking in was amazing and staff friendly. The solo room was perfect includes a fridge. In the lobby is a microwave. The eco clean is great but they still left clean towels etc outside the door. Would’ve liked the option of another pillow as was only one. Having a bath was a bonus especially after a raining long day. The breakfast was delicious and a great introduction to Korean food and the staff always welcomed you warmly. I will always try to book this hotel when I come to Gangnam again."