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"We stayed overnight only. The hotel room and bathroom was clean. the lobby restaurant was very good. The food was excellent and reasonably priced. Highly recommend."

"We had a very pleasant stay, and the shuttle was very helpful for making our early flight"

"Stayed for just a night while travelling. Beds were comfy, room was spacious and staff was friendly. "

"airport shuttle was easy to find both shuttles broke down for return to airport used mini van drove att150+ km got there fast .breakfast was free and it showed. not that good .stayed two nights room wasn't cleaned no towels had to go ask ."

"We are return guests. We like the spacious rooms, like having Moxie's on-site, and the staff there always treat us well. "

"fast check in"

"Nice hotel good shuttle service "

" Stars – If I Could Give Zero or Even Minus, I Would I had a reservation at Quality Inn & Suites - Toronto West for February 19th, booked through Expedia. A few days before my trip, my father passed away. Because of this sudden and heartbreaking loss, there was absolutely no way I could travel. I was grieving and handling family matters, and simply was not in any mental or emotional state to take a flight. I reached out to both the hotel and Expedia explaining the situation and hoping for some level of understanding or compassion. I wasn’t even demanding a full refund—a partial refund, credit, or any kind of accommodation would have shown basic humanity. Instead, I was told nothing could be done. No help, no flexibility, and not even a simple message of sympathy. The response felt cold and dismissive despite the circumstances. This experience was extremely upsetting. When someone explains that a parent has just passed away, the least a company can do is show some empathy. Unfortunately, that was not the case here. If I could give this place zero stars—or even negative stars—I absolutely would. Because of how this was handled, I strongly advise people to think twice before booking here or using Expedia, especially if there’s any chance plans may change due to real-life emergencies. I am still calling on both the hotel and Expedia to rectify this situation and provide a refund, and until this is resolved I will continue sharing my experience so others are aware"

"Everything is good, staff are friendly and the room is clean!"