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VICTORIA-JUNGFRAU Grand Hotel & Spa

Hotel Class
5 out of 5

Information

Reviews

4.6 / 5Exceptional
185 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet Friendly

Map

What's nearby

  • Popular Location
    Interlaken Casino
    4 min walk
  • Popular Location
    Mystery Rooms
    11 min walk
  • Popular Location
    Jungfrau Park
    6 min drive
  • Airport
    Bern (BRN-Belp)
    40 min drive

Choose dates to view prices

Book online or call:

1800 809 285
  • Superior Room

    Room Amenities

    • Sleeps 2
    More details
  • Junior Suite

    Room Amenities

    • Sleeps 3
    More details
  • Deluxe Room, Mountain View (Jungfrau Mountain View)

    Room Amenities

    • Mountain view
    • Sleeps 2
    More details
  • Junior Suite, Mountain View (Jungfrau Mountain View)

    Room Amenities

    • Mountain view
    • Sleeps 3
    More details
  • Junior Suite, Garden View

    Room Amenities

    • Sleeps 2
    More details
  • Superior Suite (Two level duplex suite)

    Room Amenities

    • Sleeps 2
    More details
  • Family Suite (Club)

    Room Amenities

    • Sleeps 4
    More details
  • Deluxe Suite (Duplex Suite / Jungfrau Mountain View)

    Room Amenities

    • Mountain view
    • Sleeps 2
    More details
  • Deluxe Suite, Mountain View (Duplex Club)

    Room Amenities

    • Mountain view
    • Sleeps 4
    More details
  • Premium Suite (Club)

    Room Amenities

    • Mountain view
    • Sleeps 4
    More details
  • Luxury Suite (Tower Suite - Jungfrau Mountain View)

    Room Amenities

    • Mountain view
    • Sleeps 2
    More details
  • Room (Selected at Check-In)

    Room Amenities

    • Sleeps 2
    More details

About this area

Interlaken

Located in Interlaken, VICTORIA-JUNGFRAU Grand Hotel & Spa is in a rural location and on the boardwalk. The area's natural beauty can be seen at Lake Brienz and Lake Thun. Travelling with kids? Consider Jungfrau Park and Sportzentrum Grindelwald.

What's nearby

  • Popular Location
    Interlaken Casino - 4 min walk
  • Popular Location
    Mystery Rooms - 11 min walk
  • Popular Location
    Lake Brienz - 5 min drive
  • Popular Location
    Jungfrau Park - 6 min drive
  • Popular Location
    Mannlichen Mountain - 82 min drive

Getting around

  • Interlaken West Station - 7 min walk
  • Bern (BRN-Belp) - 40 min drive

About this property

VICTORIA-JUNGFRAU Grand Hotel & Spa

This smoke-free hotel features 2 restaurants, a full-service spa and an indoor pool. Free buffet breakfast, free WiFi in public areas and a free ski shuttle are also provided. Other amenities include an outdoor pool, a 24-hour fitness centre and a bar/lounge. All 216 individually decorated rooms feature free WiFi and 24-hour room service. Comforts include premium bedding and pillow menus, and guests will also find conveniences such as fridges and coffee makers.

Awards and affiliations

  • The property is a member of the Leading Hotels of the World.

Renovations and closures

The property will be renovating from 08 December 2019 until 17 December 2019 (completion date subject to change). The following areas are affected:
  • Spa
  • Hot tub
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Policies

Check-in

Check-in available 24 hours
Early check-in subject to availability
Minimum check-in age - 18

Special check-in instructions

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before noon
Late check-out subject to availability

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for CHF 145.00 per night.
  • Cribs (infant beds) are available for CHF 60.00 per night.

Pets

  • Pets are allowed for an extra charge of CHF 35 per pet, per night.
  • 2 per room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: CHF 440.00
  • New Year's Eve (31 December) Gala Dinner per child: CHF 220.00 (from 4 to 12 years old)
  • A tax is imposed by the city: From 1 November - 31 March, CHF 3.20 per person, per night. This tax does not apply to children under 17 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 3.50 per person, per night. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: CHF 660 per vehicle (one way)
  • Valet parking fee: CHF 35 per night
  • Pet fee: CHF 35 per pet, per night
  • Early check-in fee: CHF 50 (subject to availability)
  • Late check-out fee: CHF 50 (subject to availability)
  • Crib (infant bed) fee: CHF 60.00 per night
  • Rollaway bed fee: CHF 145.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services, spa treatments and private bath/onsen. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Victoria Jungfrau Grand Hotel Interlaken
  • Victoria Jungfrau Grand Hotel
  • Victoria Jungfrau Grand Interlaken
  • Victoria Jungfrau Grand
  • Victoria Jungfrau Grand Hotel And Spa
  • Victoria Jungfrau Grand Spa
  • VICTORIA-JUNGFRAU Grand Hotel Interlaken
  • VICTORIA-JUNGFRAU Grand Interlaken
  • VICTORIA-JUNGFRAU Grand
  • Victoria Jungfrau Grand Hotel Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking: CHF 35 per night
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free ski shuttle

Food and drink

  • Free hot/cold buffet breakfast available daily 7:00 AM–10:30 AM
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • 3 outdoor tennis courts
  • Aerobics classes
  • Billiards/pool table
  • Fishing
  • Full-service spa
  • Golf
  • Helicopter/aeroplane tours
  • Ice skating
  • Indoor pool
  • Indoor tennis court
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Supervised childcare/activities (surcharge)

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Ski passes
  • Ski storage
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • French
  • German

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference space (6641 square feet)

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • 20 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Linens
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Nearby activities

Activities

  • Bike hire
  • Boat tours
  • Cross-country skiing
  • Downhill skiing
  • Hiking/biking trails
  • Kayaking
  • Mountain biking
  • Parasailing
  • Rafting
  • Rock climbing
  • Ski equipment hire
  • Skiing
  • Skiing lessons
  • Skydiving
  • Sledging
  • Snowboarding
  • Waterskiing
4.6

Exceptional

5 - Excellent
140
4 - Good
26
3 - Okay
15
2 - Mediocre
1
1 - Poor
3
4.6
Cleanliness
4.6
Service and Staff
4.1
Amenities
4.6
Property condition

5/5 Excellent

This traveller didn’t leave comments with their review
Stayed 2 nights in Oct. 2019

5/5 Excellent

Truly grand & exquisite all-around: staff, service, food, accommodation. Everything was top-notch.

Stayed 4 nights in Oct. 2019

5/5 Excellent

This traveller didn’t leave comments with their review
Stayed 2 nights in Aug. 2019

4/5 Good

Beautiful historic hotel centrally located. Nice view of the mountains.

Stayed 4 nights in Aug. 2019

5/5 Excellent

This traveller didn’t leave comments with their review
Stayed 3 nights in Jul. 2019

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