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Indoor pool, outdoor pool
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe

Guest reviews

4.7 out of 5 Exceptional
241 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Pet Friendly
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationMystery Rooms11 min walk
Popular LocationJungfrau Park6 min drive
Popular LocationHarder Kulm12 min drive
AirportBern (BRN-Belp)45 min drive

Choose dates to view prices

  • Superior Room

    4.5/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsSuperior Room
  • Deluxe Room, Mountain View (Jungfrau Mountain View)

    5/5 guest room rating

    Room amenities

    • Mountain view
    • Sleeps 2
    More detailsDeluxe Room, Mountain View (Jungfrau Mountain View)
  • Junior Suite

    5/5 guest room rating

    Room amenities

    • Sleeps 3
    More detailsJunior Suite
  • Junior Suite, Mountain View (Jungfrau Mountain View)

    5/5 guest room rating

    Room amenities

    • Mountain view
    • Sleeps 3
    More detailsJunior Suite, Mountain View (Jungfrau Mountain View)
  • Junior Suite, Garden View

    Room amenities

    • Sleeps 2
    More detailsJunior Suite, Garden View
  • Superior Suite (Two level duplex suite)

    Room amenities

    • Sleeps 2
    More detailsSuperior Suite (Two level duplex suite)
  • Deluxe Suite (Duplex Suite / Jungfrau Mountain View)

    Room amenities

    • Mountain view
    • Sleeps 2
    More detailsDeluxe Suite (Duplex Suite / Jungfrau Mountain View)
  • Premium Suite, Mountain View (Jungfrau Mountain View)

    Room amenities

    • Mountain view
    • Sleeps 4
    More detailsPremium Suite, Mountain View (Jungfrau Mountain View)
  • Luxury Suite (Tower Suite - Jungfrau Mountain View)

    Room amenities

    • Mountain view
    • Sleeps 2
    More detailsLuxury Suite (Tower Suite - Jungfrau Mountain View)
  • Junior Suite, Mountain View (Club)

    Room amenities

    • Mountain view
    • Sleeps 3
    More detailsJunior Suite, Mountain View (Club)
  • Superior Room (Club)

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsSuperior Room (Club)
  • Deluxe Suite, Mountain View (Duplex Club)

    Room amenities

    • Mountain view
    • Sleeps 4
    More detailsDeluxe Suite, Mountain View (Duplex Club)
  • Premium Suite (Club)

    Room amenities

    • Mountain view
    • Sleeps 4
    More detailsPremium Suite (Club)
  • Family Suite (Club)

    Room amenities

    • Sleeps 4
    More detailsFamily Suite (Club)
  • Room (Selected at Check-In)

    Room amenities

    • Sleeps 2
    More detailsRoom (Selected at Check-In)
  • Suite (Selected at Check-In)

    Room amenities

    • Mountain view
    • Sleeps 2
    More detailsSuite (Selected at Check-In)

About this area

Interlaken

Located in Interlaken, VICTORIA-JUNGFRAU Grand Hotel & Spa is in the city centre and on the boardwalk. While the natural beauty of Lake Brienz and Lake Thun can be enjoyed by anyone, those looking for an activity can explore Mystery Rooms. Travelling with kids? Consider Jungfrau Park and Sportzentrum Grindelwald. Enjoy the area's slopes with cross-country skiing, downhill skiing and snowboarding, and don't miss out on the sledging.
View map
Popular Location

What's nearby

  • Mystery Rooms - 11 min walk
  • Lake Brienz - 5 min drive
  • Jungfrau Park - 6 min drive
  • St. Beatus-Hohlen - 10 min drive
  • Harder Kulm - 12 min drive

Getting around

  • Interlaken West Station - 7 min walk
  • AirportBern (BRN-Belp) - 45 min drive

About this property

VICTORIA-JUNGFRAU Grand Hotel & Spa

Family-friendly Interlaken hotel in Central Interlaken, near Lake Brienz
This smoke-free hotel features 2 restaurants, a full-service spa and a golf course. Free self-service breakfast, free WiFi in public areas and a free ski shuttle are also provided. Additionally, an indoor pool, an outdoor pool and a 24-hour fitness centre are on-site. All 216 individually decorated rooms feature free WiFi and 24-hour room service. Conveniences include fridges and coffee makers, and guests will appreciate thoughtful touches such as espresso makers and pillow menus.
VICTORIA-JUNGFRAU Grand Hotel & Spa offers 216 forms of accommodation with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Cable televisions are provided. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include complimentary toiletries and toothbrushes and toothpaste.

This Interlaken hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. An indoor pool and an outdoor pool are on site. Other recreational amenities include an indoor tennis court, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

NESCENS has 20 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking: CHF 35 per night
  • Electric car charging station
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free ski shuttle

Food and drink

  • Free self-service breakfast available daily 7:00 AM–10:30 AM
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • 18 holes of golf
  • 3 outdoor tennis courts
  • Aerobics classes
  • Billiards/pool table
  • Fishing
  • Full-service spa
  • Helicopter/aeroplane tours
  • Ice skating
  • Indoor pool
  • Indoor tennis court
  • Outdoor pool
  • Pilates classes
  • Private picnics
  • Ropes course
  • Sauna
  • Shopping centre
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Supervised childcare/activities (surcharge)

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Ski passes
  • Ski storage
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • French
  • German

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference space (6641 square feet)

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • 20 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Linens
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • TV channels
  • TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in between 3:00 PM and midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 35 per pet, per night
2 per room
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for CHF 145.00 per night.
Cots (infant beds) are available for CHF 60.00 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: CHF 440.00
  • New Year's Eve (31 December) Gala Dinner per child: CHF 220.00 (from 4 to 12 years old)
  • A tax is imposed by the city: From 1 November - 31 March, CHF 3.20 per person, per night. This tax does not apply to children under 17 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 3.50 per person, per night. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: CHF 660 per vehicle (one way)
  • Valet parking fee: CHF 35 per night
  • Pet fee: CHF 35 per pet, per night
  • Early check-in fee: CHF 50 (subject to availability)
  • Late check-out fee: CHF 50 (subject to availability)
  • Crib (infant bed) fee: CHF 60.00 per night
  • Rollaway bed fee: CHF 145.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for golf tee times, massage services, spa treatments and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.

Property is also known as

Victoria Jungfrau Grand Hotel Interlaken
Victoria Jungfrau Grand Hotel
Victoria Jungfrau Grand Interlaken
Victoria Jungfrau Grand
Victoria Jungfrau Grand Hotel And Spa
Victoria Jungfrau Grand Spa
VICTORIA-JUNGFRAU Grand Hotel Interlaken
VICTORIA-JUNGFRAU Grand Hotel
VICTORIA-JUNGFRAU Grand Interlaken
VICTORIA-JUNGFRAU Grand
Victoria Jungfrau Grand Hotel Spa
Victoria Jungfrau & Interlaken
VICTORIA-JUNGFRAU Grand Hotel & Spa Hotel
VICTORIA-JUNGFRAU Grand Hotel & Spa Interlaken
VICTORIA-JUNGFRAU Grand Hotel & Spa Hotel Interlaken

Frequently asked questions

Can I cancel my reservation for free at VICTORIA-JUNGFRAU Grand Hotel & Spa and receive a full refund?
Yes, VICTORIA-JUNGFRAU Grand Hotel & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to VICTORIA-JUNGFRAU Grand Hotel & Spa cancellation policy on our site for more details about any exclusions or requirements.
Does VICTORIA-JUNGFRAU Grand Hotel & Spa have a pool?
Yes, this property has an indoor pool and an outdoor pool.
Is VICTORIA-JUNGFRAU Grand Hotel & Spa pet-friendly?
Yes, VICTORIA-JUNGFRAU Grand Hotel & Spa allows pets (limit 2 per room). There's a fee of CHF 35 per pet, per night.
How much is parking at VICTORIA-JUNGFRAU Grand Hotel & Spa?
Valet parking is available for CHF 35 per night.
What time is check-in at VICTORIA-JUNGFRAU Grand Hotel & Spa?
Check-in is from 3:00 PM to midnight. Early check-in is available for a fee of CHF 50 (subject to availability). Late check-in is available during limited hours.
What time is check-out at VICTORIA-JUNGFRAU Grand Hotel & Spa?
Checkout is at noon. Late checkout is available for CHF 50 (subject to availability).
Does VICTORIA-JUNGFRAU Grand Hotel & Spa provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of CHF 660 per vehicle, one way, applies.
Where is VICTORIA-JUNGFRAU Grand Hotel & Spa located?
This family-friendly Interlaken hotel is located on the boardwalk, within a 15-minute walk of Hoeheweg and Mystery Rooms. Lake Brienz and Lake Thun are also within 2 miles (3 km). Interlaken West Station is 7 minutes by foot and Interlaken Ost Station is 12 minutes.
4.7
Exceptional
241 reviews
5 - Excellent
185
4 - Good
35
3 - Okay
17
2 - Poor
1
1 - Terrible
3

4.7/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great personnel. They spoke Spanish and made checkin smoother. My room was upgraded but available at 3pm (had to wait).
Stayed 1 night in Jul 2020

5/5 Excellent

Stayed 2 nights in Jul 2020

5/5 Excellent

Stayed 1 night in Jun 2020

5/5 Excellent

Beautiful amenities and location. Definitely worth a visit, even for a short trip! Staff is mostly super friendly.
Stayed 3 nights in Jun 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

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