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"Hot tub was too hot. Pool felt perfect. Rooms need to be updated and "

"We were very pleased with our stay at this resort."

"Was looking for an elegant hotel for two days after our week of California travel. Was hoping to relax poolside. Traveled with my husband and two teenage sons. The family pool was overcrowded. There were no chairs to be had on day one check in. We went over to a quieter pool in the front. We stayed there three hours, having lunch and drinks while we waited for our room. Our room was late to be ready, but we were relaxed, so our late room was not a problem. However, three hours in, the pool manager told us we had to leave because it was an adult only pool. My sons are 13 and 17. They had been quietly relaxing in their phones. No one told us this the entire afternoon. In fact, many other younger kids had been in the pool throughout the day. The staff supplied us lunch and drinks without a problem. At 4 pm, the pool manager confronted us, and said the boys had to leave since the pool area was getting crowded. However, it was the opposite. People were leaving for dinner. We told him our room wasn’t ready, and we had no where else to on since the other pool was overrun with small kids and children. It was a splash pool. The pool manager threatened us with security. At that point, I just wanted to leave. Our room was late, service took a long time. There was only one server bringing food and drinks out. We waited over an hour for drinks. Yet we hadn’t complained until the manager asked my sons to leave. Another manager offered us free dinner, but we cancelled both reservations."

"Kitchen was fully equipped. Staff was extra helpful. Hot tub was hot and pool was great"

"Market in lobby poorly stocked. No bottled water available. Loud noises from outside and upstairs. Parking is limited. We specifically asked for no housekeeping and when we returned to the room it was obvious someone had cleaned and straightened up. We will choose a different property next time we visit Palm Springs."

"We had a great stay, excellent facilities and a restaurant in site. "

"Everything looked clean around the property but we found a large cockroach in our room located on the 4th floor on the first night. It ran under the bed before we could catch it. It was the only one and we didn’t see it again for the rest of our stay. It is the desert so it’s to be expected, but I can’t lie that it made me uncomfortable in the room the rest of our time there. Other than that everything was great. The drinks at the pool bar were awesome! "

"Simple and warm check-in, impressed with the room (flannel room) had a closed off yard with comfy chairs to relax and table to sit properly and eat. Loved the private yard- perfect for my pup to play and roam and for me to enjoy relaxing on the chairs. Room is standard size with large closet, clean bathroom, mini fridge, microwave and coffee machine. Flannel room deco added cute character. I loved the creek there aligning the inn, over the two day stay had numerous beautiful simple strolls through nature with the water running sound. Easy 15 min walk to the center of town and 3 minute walk to the tasty mile high cafe and Alpaca coffee shop. And really a great deal $ for the getaway in nature my pup and I wanted :) Definitely will be back and will recommend the inn to others "

"Call the property before you go to make sure everything will be open "