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"This was incredible! Very helpful staff, very nice/large lobby, and also an incredible gym/pool/sauna area. Only cons: you really need to like the person you share your room with, because the bathroom door is a piece of (frosted) glass and faces towards the room. It is not a bad location, around 15-20 minutes by tram from the old town."

"We wish the Air conditioner was working properly, and water taps in washrooms were leaking sometimes, and room was also not clean in some areas when we arrived. Other than this, the hotel staff were very helpful and kind and hotel Amenities were excellent."

"The hotel is conveniently located near Zurich’s main train station, which is ideal if you’re arriving from another city, and it’s also about 10–15 minutes from most major attractions. Overall, it’s a nice hotel, but there were a few significant issues during our stay: - Ants in the room: We noticed a considerable number of ants appearing sporadically throughout our stay. At first, we assumed it might be due to having the balcony door open, but the issue persisted even after the room was cleaned. I also mentioned this in feedback via Expedia, and while I was told it would be forwarded to management, we never received any follow-up. - Room temperature: The room was uncomfortably hot throughout the night. Despite following the front desk’s instructions—turning off the heating and using the air conditioning—it still felt extremely warm. We were hesitant to leave the window open because of the ants. - Service: The staff were not particularly welcoming for a 4-star hotel. While I don’t like to focus on this aspect, I would expect a more engaged and friendly response when greeting staff or asking questions, but this was generally lacking. Overall, while the location is very convenient, I would likely choose a different hotel in the future due to these issues."

"Clean room, spacious, basic bathroom items only but get really loud and noisy at night. Maybe because we were traveling during the Easter holiday plus our stay was over the weekend. 15 mins walking distance to the Zurich HB station. Overall, no issue!"

"The rooms were clean, the beds were comfortable, the staff were both lovely and helpful with providing recommendations, and the area was walkable with solid restaurants in the vicinity. Would definitely recommend!"

"Close to everything!!"

"We expected the two queen beds, but the 2nd bed was bunk bed which is uncomfortable."

"The rooms are nice and clean lovely breakfast, as a Filipina I was pleased to see rice on the breakfast buffet. Front desk staff were absolutely brilliant, however breakfast staff are not so friendly. I requested a hard boiled egg but it never arrived, i waited a long time and asked again and they gave soft boiled egg."

"The staff at reception and the bar were excellent - very professional, polite and helpful. The breakfast was seriously disappointing and I would not pre-pay for it again. We were there for 4 breakfasts and mostly there 30 to 60 mins before the closing of the service, but we felt there was mainly scraps left to pick over. On Saturday 18 April, the food that should be hot was cold (because 2 of the "hot plates" were switched off) there weren't any eggs, beans, bread for toast or pancakes, all of the marmalade and jam jars were vitually empty. When I complained to the breakfast lady, her answer was that she was working alone (implying she was doing her best in a difficult situation). She then brought out some fried eggs from the back which had been cooked in advance and were also cold (and didn't switch on the hot plate, but it was too late anyway). "