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"Staff on reception not helpful and very rude. Children in the pool past the stated time and when reported to the receptionist ‘it’s not my problem’ so this was not great "

"Superb hotel: Brilliant location, wonderful staff, superb breakfast "

"Walking distance to everything "

"The hotel was brilliant staff could nt do enough fot you . All the shops/ pubs were nearby bed werr comfey . We would deffo.stay again. Thank you "

"Excellent in all areas. "

"Perfect, staff beautiful and friendly, very polite and professional."

"Simple check in. Delicious food and friendly staff. "

"Lovely, clean and comfortable hotel in a perfect location. Super friendly and helpful staff. We didnt eat here because the choice of bars and restaurants close by were endless. We will definitely be back to York and Indigo will be our first choice hotel "

"Had a good 2 night stay at The Pavilion. Lovely character manor house kind of property. All staff (even though quite young) were friendly and efficient. Good location as could hop on a bus into the city. Parking (payable) at the hotel or park on street free if any spare spaces. Rooms were ok/fine, had to move from 1st one as towel rail and also toilet roll holder were both hanging off the walls. They upgraded us for free to king room. This was a good size although carpet showing slight signs of wear. Bathrooms were small but adequate, although a bit of a musty smell. Breakfast was fab 🔟, plenty of choices Inc fruit, cereal, pastries and also cooked as well. All in all a good stay, easy to explore York and good pub The Plough down the road Would recommend. "