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"Location: The location of the hotel is good, it is about 5-8 minutes walk to the train station. Cleaniness: We were given a pillow cover with red stains on it. Staff: We went to their buffet restaurant Gochisou-SUN for breakfast, the hostess gave us a weird look after she asked if we have a breakfast-inclusive plan even we told her that we are willing to pay for the breakfast. She made a comment to her co-workers in Japanese and little did she know I understand Japanese. Don't feel welcome at all. "

"The Four Points hotel was perfect! The staff were so kind and helpful. The location is good if you want to travel to Downtown Osaka, Kyoto and Uji. You also have the convenience of a 7-11 and Family Mart about a 2 minute walk from the hotel. And the train station is about a 5 minute walk. They also provide pajamas and lots of other toiletries that you may need, it was very convenient! Remember not to overpack! "

"dedicated entrance at the Shinosaka makes this one of the most convenient hotels we stayed at. "

"You couldn’t go wrong with this one. Rooms are compact so it was a bit difficult to manage space between two people but everything else was excellent "

"Ideally located hotel with great amenities, including massage chairs, onsen, and cheap laundry service."

"Room was spacious and clean."

"朝食も美味しかったのと、とても便利な場所でした！"

"Great property "

"Very clean and spacious room. Very close to Hanku station."