Family Hotels & Resorts in Hot Springs Village from AU$113

"The room and hotel were clean. The staff was friendly. It was walking distance to many restaurants and the park. "

"Friendly staff. Nice, quiet, and clean. "

"Clean rooms and Helpful staff"

"Property not clean at all. Need mowed"

"The breakfast was great. The facilities were being renovated, which is needed."

"Love the room and cleanliness "

"The beds were rock hard, soap dispenser at the sink was empty, stairs crumbled as we came down nearly causing my husband to fall, and breakfast options were waffles or cereal. "

"I did not get the room that I booked and paid for online. I was supposed to get 2 queen beds and a couch and my room was not held for me. I receive a king bed and a couch. One of my friends had to sleep on the floor. How do you give a room away that was prepaid a month ahead of time?"

"Had booked our stay via hotels.com to pay on arrival. When we got there the site had already charged the card. We discovered there were no elevators. Traveling with my 88 year old mom who can’t easily climb stairs. Our room the staff told us was only offered on the 2nd floor due to using hotels.com as well as they would not refund the hotel cost . The only offer made was a main floor smoking room which smelled vile. We opted for the stairs. Luckily no falls or other trouble from that. I will also say the breakfast room has stairs as well so for the bathroom and some tables so we had to wait for a table to open. I am usually careful about looking for stairs. My mistake for assuming a hotel room that cost almost $150 did not have elevators . I will say the breakfast staff yelling at each other and complaining about the customers seemed on brand for this location. "