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"Clean room Friendly staff Interesting old building"

"We enjoyed the stay and would definitely return if in the area. We had a courtyard room, across the road from the main hotel. It was very clean, smartly decorated, toasty warm. Nice touches like a coffee machine and water complimentary. The king bed was comfy. Breakfast was a good selection, quality items, and cooked items (eggs and salmon) were excellent. Staff were very welcoming. We didn't eat dinner in the hotel but the dining and bar areas looked smart."

"We were told prior to booking that kids could use the hot tub and the pool, but in fact they couldn’t use the hot tub, only the pool. The overall cleanliness could have been better. The bedroom was clean but the bathroom was dated and needed various repairs. The beds and pillows were very uncomfortable. The food was ok but overpriced for what it was. The staff were all amazing and very friendly. "

"Pretty hotel. We had a wonderful stay in room 121. The suite had a beautiful 4 poster and the bathroom a huge roll top bath. We visited the spa and had an excellent breakfast. Lovely stay. Will return. "

"Lovely clean room and very friendly staff. The spa & pools are amazing and it’s all set in a beautiful National Park. "

"Top class hospitality "

"The hotel was what was expected for the cost, staff we dealt with were excellent, facilities basic but adequate, there is parking i wouldn't say enough for the whole hotel i basically got the last spot and arrived around 16:00. there are local car parks to the hotel so shouldn't be a problem location is great for accessing the city centre we didn't have breakfast and was very surprised that a hotel bar for residents closes at 11pm. The shower had a slight drip on it but with the door shut you couldn't hear it in the night, there was literally 10 sheets left on the toilet roll so had to use sparingly we should have mentioned it to reception but forgot when we were down there. Apart from the little niggles i would recommend it Our biggest problem wasn't a hotel fault it was a guest fault, the room next to ours 429 i think had a massive row for about an hour and half around 03:30 banging shouting, at one point something hit our wall and our bed shook, I'd be very surprised if there's no damage in there. I slept through most of it but my partner never got a wink of sleep through it even with ear plugs in she could every word said as it wasn't the hotels fault we didn't mention it at reception although that was because we had express check out and didn't have to speak to reception. "

"Great room. Much quieter than some of their other rooms, loads of space for work etc Fridge, coffee machine, waters etc"

"Clean friendly staff"