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Reviews of The Surfjack Hotel & Swim Club

3.5 out of 5
The Surfjack Hotel & Swim Club
412 Lewers Street, Honolulu, HI

Reviews

9.2

Wonderful

Rating 10 - Excellent. 643 out of 1002 reviews" "
Rating 8 - Good. 262 out of 1002 reviews" "
Rating 6 - Okay. 70 out of 1002 reviews" "
Rating 4 - Poor. 17 out of 1002 reviews" "
Rating 2 - Terrible. 10 out of 1002 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the stay. Close to all amenaties. Loved it, the hotel had motel vibes. But all in all we would defanitely go to Surfjacks again.
Stayed 4 nights in Apr 2024

10/10 Excellent

Jennifer

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a day layover in Honolulu so we didn't spend much time there, however we landed way earlier than check in and the staff allowed us to store our luggage at the counter while we went and got lunch. Even offered us use of facilities before we were checked in. Very friendly staff!
Stayed 1 night in Apr 2024

10/10 Excellent

Joshua

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Pretty hip and stylish. Great coffee shop in the lobby downstairs. Nice spot to have as a base to explore Waikiki without being in the most chaotic and busy spots on the main strip.
Stayed 2 nights in Apr 2024

8/10 Good

Kushagr

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and well-kept property. Parking was free, but it was off-site. If you are able to walk a few blocks it won't be a problem. My only criticism is that the walls are thin. I am a light sleeper, and even on the 7th floor noise from the street or neighboring rooms would wake me up. Other than that, this place is a great find.
Stayed 6 nights in Apr 2024

10/10 Excellent

Harriet

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and great hotel
Stayed 2 nights in Apr 2024

10/10 Excellent

Megan Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Apr 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place; unpretentious. Felt comfortable. Would stay there again.
Stayed 1 night in Apr 2024

10/10 Excellent

Maria DenateSarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how open the common area is and how they have live music every night!
Stayed 6 nights in Apr 2024

8/10 Good

Odettelynn Menor, Bakersfield

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at The Surfjack. The building has been remodeled and the upkeep and cleanliness is outstanding. The only issue is the lack of parking facilities. We were provided with validated parking tickets, however the parking facility is two blocks away. This creates an unpleasant issue if walking back to the hotel during inclement weather or during very late night/early morning where safety then becomes an issue.
Stayed 6 nights in Apr 2024

8/10 Good

Benedicto

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Ronald

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great resort. Friendly staff and helpful. No resort fees and free of parking. (2 blocks away)
Stayed 3 nights in Mar 2024

10/10 Excellent

Lea Noriko

Liked: Cleanliness, staff & service
It is very nice feeling that they are always welcome me to this hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Chi-Rui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

10/10 Excellent

MANAE

Stayed 2 nights in Mar 2024

10/10 Excellent

Kimberly Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Clara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay! Our room was nice and clean and staff were friendly. The adjacent streets were quite noisy in the mornings between traffic and construction I think.
Stayed 6 nights in Mar 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2024

10/10 Excellent

Jesse Elliott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay, excellent vibe.
Stayed 7 nights in Mar 2024

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was retro cool with a lot of space for the money. It was in the midst of all the action and walkable to the beach and restaurants.
Stayed 4 nights in Mar 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Cleaned and nice
Stayed 2 nights in Mar 2024

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice relaxing atmosphere! Parking is easy to get to for keeping the rental car. On location restaurant has awesome food and loved the nightly entertainment. Just a few blocks to Waikiki Beach!
Stayed 10 nights in Feb 2024

10/10 Excellent

Meredith

Liked: Cleanliness, property conditions & facilities
Close to everything, everyone was super friendly Highly recommend

10/10 Excellent

ARN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fantastic !!!
Stayed 1 night in Mar 2024

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, except we were not informed that it was dog friendly, and were accused of smoking in our room which we did not.
Stayed 10 nights in Feb 2024

10/10 Excellent

Thien

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

alma

Stayed 1 night in Feb 2024

10/10 Excellent

Olivia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the nightly live music sessions and the open pool on the first floor. Coming into the hotel always uplifted my mood and we looked forward to coming back to the hotel at the end of every day!
Stayed 6 nights in Feb 2024

10/10 Excellent

Geneva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how this older hotel was updated using local art and contemporary design. The bar staff were passionate about their craft. The food and drinks were top notch. The best feature was eliminating all these new resort fees. Everything including parking fees was included so we knew exactly what we were spending. Icing on the cake was Jack and all the dogs -so cool.
Stayed 4 nights in Feb 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love little boutique hotels.
Stayed 4 nights in Feb 2024

10/10 Excellent

ERAN, Daly City

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are friendly..the hotel have the best location..its clean
Stayed 3 nights in Feb 2024

2/10 Terrible

Brijesh

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I asked for that ocean view, and we already pay for that. still, I have not received the OC view. They already sold to somebody when i reached at the hotels for check in they can’t find my reservation. Extremely bad service how they can not find my reservation.
Stayed 4 nights in Dec 2023

10/10 Excellent

Prabjit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service
Rooms and hallways ok. Not the cleanest. Staff friendly. Parking is 2 blocks away at the Hyatt Centric hotel lot. Takes more than 10 minutes to get there due to the one way streets and walking back.
Stayed 2 nights in Jan 2024

10/10 Excellent

Maureen

Stayed 2 nights in Jan 2024

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great. Great location and affordable rate. Clearly shows that effort is being put into the hotel
Stayed 6 nights in Jan 2024

10/10 Excellent

Beer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Verified traveller

Travelled with family
Pricey with no extras
This hotel prides itself as being a mid century hotel. I get it, it’s stuck in the 1950’s or 60’s. Furnishings are old and worn. No amenities. Not even bottled water in the room. No view. Decent location.
Stayed 2 nights in Jan 2024

10/10 Excellent

Phuong Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute Boutique Hotel
Overall our stay was great. The hotel is very cute and well-kept. The pool and lounge area were very comfortable and the live music every night was a pleasant surprise. Our only issue was the lack of a chair in the room. We had requested a single bed room but were given a 2 double bed room. Having 2 beds in the room was tight and there was no other place to sit. However, the room was clean, decorated well and the bed was comfortable enough.
Stayed 4 nights in Jan 2024

8/10 Good

Rafael

Stayed 9 nights in Jan 2024

10/10 Excellent

Viridiana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024

8/10 Good

Grygorii

Stayed 9 nights in Dec 2023

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing stay - best sleep I’ve ever had at a hotel, the kindest staff, and wonderful food and bar!
Stayed 1 night in Jan 2024

8/10 Good

Chris

Liked: Cleanliness
Stayed 7 nights in Dec 2023

10/10 Excellent

Joseph patrick

Stayed 4 nights in Dec 2023

10/10 Excellent

Hilary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute hotel! Easy walk in town. FREE parking! Can be noisy. Otherwise, I would stay here over and over!
Stayed 9 nights in Dec 2023

6/10 Okay

Kevin

Liked: Staff & service
Parking was pretty far away from the property. If someone was busy on thier vacation the parking made it harder to manage time. Not recommended for business travel.

10/10 Excellent

allan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for a couple of days downtown. Love the vibe of setup. Not cookie cutter hotel. Room spacious and clean. Definitely on replay list
Stayed 2 nights in Dec 2023

10/10 Excellent

Yoon Seong

Liked: Cleanliness, staff & service
Stayed 6 nights in Dec 2023