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"This hotel was clean and the customer service was friendly upon checking in and during the stay. However, checking out the young lady wasn't so pleasant & friendly. Very cold it could be it was too early in the morning, which is totally understandable. The rooms were beautiful with the updated decor. I will definitely stay here again. "

"Very clean room, staff in all areas were great. Close to restaurants downtown. Would recommend staying here on your next visit to Winter Haven. "

"Great hotel! Only 2 years old. Rooms were spacious and beautifully furnished. Close to multiple bars and restaurants. Staff was very nice! "

"Clean, Room and especially them staffs at LEGOLAND beach resort amazing staff"

"Check in process was superb! Credit to the hotel employee who checked us in and also followed up to see how we were doing! Very courteous and helpful! "

"We had the absolute best time at the Legoland Pirate Island Hotel with my two little boys (5 and 7). The lobby is so much fun (they loved playing in the castle with other kids and building lego), we enjoyed the PJ Dance Party at night and a little show before that. The decor is perfect for any kid - especially for those that love pirates. Our boys were blown away and so excited for their bunk beds and little mini room “on their own”. The hotel doesn’t get enough credit — of course it’s not a 5-star, the food isn’t the best in the world but it’s absolutely perfect for families. The staff are incredible and attentive. If you go into it from a kids perspective, you know they’ll remember it forever! Bathrooms have kid-height sinks/dryers and our room even had a built in potty seat for anyone who wanted to use it! The kids loved the treasure hunt as soon as we got in the room and the interactive elevators. The breakfast in the morning was perfect too! It was served family style and everyone got exactly what they needed! Loved this experience! It’s one we’ll never forget"

"Great location, simple buy modern."

"Rooms were spotless and very comfortable. Would definitely recommend"

"No complaints. Great stay overall"