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"Great stay, lovely room, quiet and friendly staff"

"The room was uncomfortably hot even with the window open, difficult to sleep because of the heat - couldn’t adjust it in room. Very worn fixtures and fittings, paint peeling on the ceiling. Lift was rather slow and elderly, a little disconcerting. Very loud music (and other noises!) from next door rooms - walls very thin. Needed passport or driving licence on arrival, which I didn’t see on any of the confirmation emails. Another person checking in at the same time as me had the same issue - not at all clear when booking. WiFi only free in public areas. Woken at 2.30am by the police entering our corridor and announcing themselves and then someone shouting, we assume being arrested. Amazed it got a ‘good’ feedback rating on hotels.com - I would expect much better for the money we spent. "

"Stunning hotel in a good central location. Lovely bar and restaurant."

"Great spot for central Manchester and a convenient car park nearby "

"Lovely stay - super bathroom and comfy bed to boot. Wifi strong and location is amazing!"

"Good"

"Good "

"ideal location and great rooms with brilliant breakfast. Just a pity on our trip there was scant if any hot water. "

"The staff were lovely. The generous room was good. The hotel is well situated if you like the central location, which we do."