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"Very helpful staff, managed to check into our room early, however there was a cost. Came back after 10pm and only parking was disabled or electric charging which as we'd paid for parking we were entitled to use, but I did go and check."

"Was a satisfactory stay, would not revisit if I was in the area again"

"Rooms were an ok standard, but we were expecting more, as historically the hotel was known to be one of the better ones in the area. We were disappointed with the quality of finish in the bathroom (bath water was luke warm at it's hottest setting and the tap fixture leaked water through the top of the fawcet when opened. The sink made funny noises and the water pressure was erratic. The room wasn't spacious and we felt a little cramped, although it was just about ok for our needs."

"Everything good"

"Clean, fantastic staff and easy to get to"

"Pros: Hotel staff friendly and helpful. Short walking distance to Mickleover centre with a wide range of restaurants, pubs/bars.Good breakfast selection. Cons: Hotel appears outdated, especially the rooms. The first room I was given (308) had a sliding door to the balcony with a gap letting cold air through and offered no sound proofing to the busy A516. This room was happily exchanged for another (307) but again the balcony door offered no sound proofing or heat retention despite closing properly. Poor mattress as you could feel the springs. Review would have been 2* if it wasn't for the friendly staff."

"My wife and I always like to come to this hotel because of the good food and friendly staff any close to the airport "

"Always a friendly welcome and nothing is too much trouble. Excellent food and service."

"Our room was ready for check-in rm 122. The shut window let alot of noise in from busy road. Pillows arent the comfiest. The breakfast was good, nice selection, hot english breakfast and tasty crispy bacon. My night was disturbed at 1.30am-2.30am by noisy guests slamming door and arguing loudly so it disturbed my sleep and didnt then feel safe. The car park is £5 surcharge which should just be added to the hotel booking cost as where else does one park! Location is good, near to spa and decent restaurants."