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"シャワーの出が悪かった"

"Fantastic find, lots of restaurants nearby"

"Very traditional house in an historic area. The management team was super helpful and attentive. "

"Hotel is okay from a room/cleaniness. Check-in was a problem with both hotels.com and the actual check-in. Hotels.com doesn't handle international travel well as they didn't put in that the room we chose was double occupancy. It's not in our receipt which is telling me that it probably got lost in the email to the hotel. It's in the app but apparently that wasn't relayed to the hotel. When we checked in, the reception said it was for single occupancy although we paid the double rate already...

"Wonderful, a truly great place"

"breakfast was not very 'japanese' in style, some of the dinner items found its way into the breakfast tray!"

"Fantastic stay, best location and we loved our room (OHGI)"

"It was great experience staying at this place. Right after we went to gala Yuzawa ski came back to the hotel and dipped ourselves into the large Ofuro in the basement. Smoking was not allowed inside or well outside the house so it was the only problem me and my friends faced during the stay but all in all we enjoyed our stay at the place. Place is warm and cozy. Recommend for friends and family or in groups over 5 people. "

"A relaxing stay at this beautiful inn. I would strongly recommend this ryokan for others looking for great food and wonderful onsen!"

"The staff was very kind and helpful. The property is very beautiful. "

"Great location with amazing staff "