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Private beach, white sand, sun-loungers, beach umbrellas
Private beach, white sand, sun-loungers, beach umbrellas
Private beach, white sand, sun-loungers, beach umbrellas
3 outdoor pools, pool umbrellas, pool loungers

Guest reviews

4.8/5 Exceptional
294 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Parking included
Air conditioning
Spa

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationHa My Beach12 min walk
Popular LocationAn Bang Beach7 min drive
Popular LocationChua Cau20 min drive
AirportDa Nang (DAD-Da Nang Intl.)36 min drive

Choose dates to view prices

  • 1 Bedroom Pool Villa

    Room amenities

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    • Ocean view
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  • 2 Bedroom Pool Villa

    Room amenities

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  • 3 Bedroom Hilltop Pool Villa

    Room amenities

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  • 3 Bedroom Beachfront Pool Villa

    Room amenities

    • 520 sq m
    • Beach view
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  • 3 Bedroom Ocean View Pool Villa

    Room amenities

    • 520 sq m
    • Ocean view
    • Sleeps 9
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  • 1 Bedroom Ocean View Villa

    Room amenities

    • 80 sq m
    • Ocean view
    • Sleeps 3
    More details1 Bedroom Ocean View Villa
  • 1 Bedroom Villa

    Room amenities

    • 80 sq m
    • Sleeps 3
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  • Family Villa, 1 King Bed

    Room amenities

    • 104 sq m
    • Sleeps 3
    More detailsFamily Villa, 1 King Bed
  • 1 Bedroom Beachfront Villa

    Room amenities

    • 80 sq m
    • Beach view
    • Sleeps 3
    More details1 Bedroom Beachfront Villa

About this area

Dien Ban

Located in Dien Ban, Four Seasons Resort The Nam Hai, Hoi An, Vietnam is in the suburbs and on a private beach. Hoi An Night Market and Hoi An Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Asia Park and Vinpearl Land Nam Hoi An. Travelling with kids? Consider Thanh Ha Pottery Village and Hoi An Impression Theme Park. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.

Map
Popular Location

What's nearby

  • Ha My Beach - 12 min walk
  • Cua Dai Beach - 5 min drive
  • An Bang Beach - 7 min drive
  • Hoi An Ancient Town - 15 min drive
  • Chua Cau - 20 min drive

Getting around

  • Da Nang Station - 37 min drive
  • Da Nang (DAD-Da Nang Intl.) - 36 min drive

Restaurants

  • The Restaurant — 1 min walk
  • The Beach Restaurant — 1 min walk
  • Helio Night Food Zone - 28 min drive

About this property

Four Seasons Resort The Nam Hai, Hoi An, Vietnam

5-star hotel with pools, private beach and full-service spa
Catch some rays on Four Seasons Resort The Nam Hai, Hoi An, Vietnam's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. All 100 rooms offer free WiFi and free wired Internet, LCD TVs with cable channels, and comforts such as premium bedding and pillow menus. Guests will also find patios, iPod docking stations and separate sitting areas.
Four Seasons Resort The Nam Hai, Hoi An, Vietnam offers 100 forms of air-conditioned accommodation which are accessible via exterior corridors, and features iPod docking stations and minibars. Rooms open to patios. This accommodation offers separate sitting areas and includes day beds. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Dien Ban hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

  • Four Seasons Resort The Nam Hai, Hoi An, Vietnam is listed in the 2018 Travel + Leisure 500.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Lead with Care (Four Seasons)
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self parking
  • Free valet parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free full breakfast available daily 6:00 AM–10:00 AM
  • 2 restaurants
  • 2 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service

Things to do

  • 3 outdoor pools
  • 4 outdoor tennis courts
  • Basketball
  • Children's pool
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry-cleaning service
  • Free children's club
  • Free cots/infant beds
  • Free supervised childcare/activities
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground

Conveniences

  • ATM/banking services
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Japanese
  • Korean
  • Russian
  • Spanish
  • Thai
  • Vietnamese

Business services

  • Computer station
  • Meeting rooms
  • Conference space (969 square feet)

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Hot tub

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Feather duvet
  • Down comforter
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • TV channels
  • iPod dock
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

Outdoor space

  • Patio
  • Garden

More

  • Access via exterior corridors
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 3:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 240.00
  • Christmas Eve (24 December) Gala Dinner per child: USD 120.00 (from 5 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 347.00
  • New Year's Eve (31 December) Gala Dinner per child: USD 174.00 (from 5 to 12 years old)

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: USD 250 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service
Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors
The property affirms that it follows sanitisation practices of Lead with Care (Four Seasons) guidelines
The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitisation guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 17 years old are allowed in the family pool only.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Nam Hai Hotel Dien Ban
Nam Hai Hotel
Nam Hai Dien Ban
Four Seasons Resort Nam Hai Hoi Vietnam Dien Ban
Four Seasons Nam Hai Hoi Vietnam Dien Ban

Frequently asked questions

Can I cancel my reservation for free at Four Seasons Resort The Nam Hai, Hoi An, Vietnam and receive a full refund?
Yes, Four Seasons Resort The Nam Hai, Hoi An, Vietnam offers free cancellation on select room rates, because flexibility matters! Please refer to Four Seasons Resort The Nam Hai, Hoi An, Vietnam cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has 3 outdoor pools and a children's pool.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Four Seasons Resort The Nam Hai, Hoi An, Vietnam?
Self-parking and valet parking are free at this property.
What time is check-in at this hotel?
Check-in is from 3:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at this hotel?
Checkout is at noon.
Does this hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 250 per vehicle, roundtrip, applies.
Where is this property located?
Nestled on the beach, this Dien Ban hotel is 0.6 mi (1 km) from Ha My Beach and 1.8 mi (2.8 km) from An Bang Beach. Cua Dai Beach and Non Nuoc Beach are also within 6 miles (10 km).

Guest reviews

Overall score and ratings for Four Seasons Resort The Nam Hai, Hoi An, Vietnam

4.8
Exceptional
5 - Excellent
249
4 - Good
33
3 - Okay
7
2 - Mediocre
2
1 - Poor
3
4.8
Cleanliness
4.8
Service and Staff
4.6
Amenities
4.7
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff were so kind and pool areas amazing. We really enjoyed the serene atmosphere

Stayed 3 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easily one of the best hotels in the world.

Amazing Property. Service and Food were top notch. Also love the location. We Will come back.

Stayed 4 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

AMAZING . This property is one of the best I have ever stayed at around the world. The staff is unbelievable. They always knew exactly what we needed before we even knew!!!! Thank you to Bryan and the entire team for making my family feel extremely welcome and comfortable. We have already started planning our trip back to Vietnam. See you soon.

Stayed 3 nights in Dec 2019

4/5 Good

  • Liked: Staff & service, amenities, property conditions & facilities

We enjoyed our stay at Four Seasons. Excellent service and if you want to get away and enjoy a peaceful getaway, I recommend a stay here. If, however, you want to explore, shop and wine and dine outside the hotel, you will need to travel outside. The hotel is close to downtown Hoi An but probably a bit too far in my opinion. In any case, restful the stay was and that was what we wanted!

Stayed 4 nights in Nov 2019