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"Room was amazing! Great size, very comfortable bed and being at the back of the hotel meant it was quiet! Shower was excellent Breakfast was freshly cooked and superb! Nothing to fault "

"The hotel was generally comfortable and cosy. I enjoyed my 4-night stay but was disappointed by the cleanliness of the restaurant, including floor, tables and chairs. Only on the Monday morning did I witness a friendly, competent member of staff making an effort to improve and maintain the restaurant’s cleanliness. No matter the time of day, the restaurant floor was repeatedly found unvacuumed. In the room, the toilet bowl was clean, but the rim had not been cleaned for sometime. Overall I would return to the hotel as my stay was comfortable, but I hope the cleanliness would have been improved. "

"Good location, right in the centre of town but very hot no air conditioning and their rooms are quite small in need of some attention. They wanted to charge us 10 pounds for a late . checkout. The rooms don't look anything like they do in the pictures. They must've been taken about 10 years ago when it was new. all the stuff was very nice and helpful. That was the best part. Very noisy location so be aware."

"Breakfast was very good and freshly cooked. Plenty of choice with continental breakfast too. Room was clean but a little tired in places. The shower head needed descaling but bathroom was pretty clean. The pool, jacuzzi, steam room and sauna were all an added bonus to our stay and very clean as well. The staff were exemplary. Very polite, helpful and courteous. The hotel is set in beautiful grounds and is very ornately decorated and furnished. A great base for exploring Suffolk. "

"Our hotel of choice when visiting family in the area. Staff always friendly and welcoming. "

"Clean room & environment "

"Feedback would be as a women staying on own I didn’t feel comfortable being on ground floor and coming in to a window open "

"Friendly and helpful staff "

"All great no issues nice breakfast free parking, a little out of the city but easy with a car "