Trust Hotel offers a quiet haven near Mazda Zoom-Zoom Stadium. Guests enjoy a complimentary breakfast buffet, spa treatments, and in-room WiFi. The helpful staff can direct visitors to nearby attractions like Hiroshima Castle and Kamiyacho for easy exploration.
Located in Hiroshima City Centre, a neighbourhood in Hiroshima, Trust Hotel is near a train station. Hiroshima Castle is a notable landmark, and travellers looking to shop may want to visit Kamiyacho and Marina Hop. Looking to enjoy an event or a match? See what's going on at Mazda Zoom-Zoom Stadium or Hiroshima Green Arena. Visit our Hiroshima travel guide
Located close to Hiroshima Castle and Kamiyacho, Trust Hotel provides an indoor public bath (no minerals). Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
An electric car charging station, a 24-hour front desk and a vending machine
A TV in reception, a porter/bellboy and a lift
Multilingual staff and luggage storage
Guest reviews speak well of the helpful staff
Room features
All 109 rooms offer comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
Free tea bags/instant coffee and electric kettles
Separate baths/showers, bidets and free toiletries
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
3 steps to reach entrance
Front entrance ramp
Lift
Well-lit path to entrance
More
Designated smoking areas (fines apply)
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Down comforter
Bathroom
Bidet
Free toiletries
Hair dryer
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
42-inch LCD TV with premium digital channels
Food and drink
Electric kettle
Free bottled water
Tea bags/instant coffee
More
Air conditioning
Desk
Heating (climate-controlled)
Iron/ironing board on request
Laundry detergent
Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Contactless check-out
Special check-in instructions
Guests will receive smart lock details
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk, smart lock
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 17 years old.
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
Property is also known as
TRUST HOTEL Hotel
TRUST HOTEL Hiroshima
TRUST HOTEL Hotel Hiroshima
Frequently asked questions
Is Trust Hotel pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Trust Hotel?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Trust Hotel on 10 Mar 2026 start from AU$82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Trust Hotel?
Limited spots are available.
What time is check-in at Trust Hotel?
Check-in start time: 3:00 PM; check-in end time: 2:00 AM. After-hours check-in is not available.
What time is check-out at Trust Hotel?
Checkout is at 10:00 AM.
Where is Trust Hotel located?
Located in Hiroshima City Centre, this hotel is within 2 mi (3 km) of Mazda Zoom-Zoom Stadium, Kamiyacho and Hiroshima Castle. Hiroshima Green Arena and International Conference Center Hiroshima are also within 3 mi (5 km). Matoba-cho Station is 12 minutes by foot and Inari-machi Station is 15 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Trust Hotel Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We like almost everything. The size of room was perfect.
A kettle in the room would be a bonus. And please have some hooks for the bathroom!There is not a single hook, towel bar or door handle to place towels and clothes.
The service is attentive and the environment is clean. There is a generous complimentary breakfast.
LICHI
Stayed 3 nights in Jun 2025
8/10 Good
MASAO
12 Nov 2024
Liked: Cleanliness, amenities
The price was reasonable and the hotel was very clean. The quality and taste of the coffee could be improved, but other than that it was a very satisfying hotel.
Excellent capsule-style hotel within easy walking distance north of Hiroshima station; the semi-private cabin was decently sized, the shared facilities well maintained and the private bath on the basement floor was much appreciated (and tattoo friendly too).
Nice that I had a tv and a lot of space in addition to the bed. The rooms are not fully soundproof but most people are out during the day. I also liked the bathhouse on the lower level. You even get pajamas during your stay.
We're family of 4 pax and really glad to stay at Trust Hotel. Good value, clean room, spacious (extended makeup space from shower/bath room) for a family of 4 pax, nice breakfast, not aware there's a hot spring in facility, definitely an extra value added :)
Absolutely worth it for the price. It is very clean, the room is actually comfortable and the bathroom supplies provided are great. It is a short walk from Hiroshima station making it super convenient to get a train or the streetcars into the city.
Be aware that the doors to the rooms are simply sliding doors so they cannot locked (use the safe) and that you will definitely hear the coming and going to the bathrooms and see the light go on. So be sure to bring earplugs and a sleeping mask.
A good base for a couple of days in Hiroshima. Just a 5 minute walk from the train station and the tour buses. Nice tidy simple hotel. Staff were really helpful especially when planning the day ahead.
Only two walking blocks from the train station.
This is the neatest, cleanest, smelling good, Hotel in Japan.
The bedsheets look so clean as if they where new.
Easy walk from the station, approximately 10minutes. Convenient stores nearby and lots of food options near the station. I tried the capsule room and it was very roomy. I had a pleasant night as the other guests were also courteous and noise was kept minimal.
HUI
Stayed 1 night in May 2024
4/10 Poor
Yin Yu
27 Aug 2023
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Internet cafe with the private room is better than this hotel room. Doors are super goddamn loud and it doesn’t show that door in the pics. I feel very unsafe with the room because literally anyone can sneak in if I’m not there but they have CCTV at least at the hall way.
Room is very dusty at the vent window.
Overall, this hotel exceeded my expectations! Although it is far from tourist places in Hiroshima, it gets a 10/10 for the following reasons. First, the public bath was amazing and I loved the free face lotions they have in every bathroom. I got a cabin room and even though it looks small, I slept very well. Finally, the breakfast was amazing and I loved how they had Japanese and Western breakfast buffet options. If you plan on visiting Hiroshima, I highly recommend that you stay at this hotel.
Sarai
Stayed 3 nights in Jul 2025
6/10 Okay
Morio
19 July 2023
Reasonably close to Hiroshima Station. And it's an easy walk to reach the hotel. It's perfectly fine for a short stay.