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Trust Hotel

2.5 star property
A peaceful retreat near Hiroshima's historic sites, where travelers can recharge after sightseeing with comfortable amenities and attentive service

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Trust Hotel offers a quiet haven near Mazda Zoom-Zoom Stadium. Guests enjoy a complimentary breakfast buffet, spa treatments, and in-room WiFi. The helpful staff can direct visitors to nearby attractions like Hiroshima Castle and Kamiyacho for easy exploration.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Female Dormitory Room with 1 Upper Bunk Bed - Non-Smoking

Female Dormitory Room with 1 Upper Bunk Bed - Non-Smoking

Female Dormitory Room with 1 Upper Bunk Bed - Non-Smoking

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
LCD TV
Down duvet
Blackout curtains
4 bathrooms
Bidet
Separate bath and shower
Hairdryer
  • 5 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Male Dormitory Room with 1 Upper Bunk Bed - Non Smoking

Male Dormitory Room with 1 Upper Bunk Bed - Non Smoking

Male Dormitory Room with 1 Upper Bunk Bed - Non Smoking

7.8 out of 10
Good
(6 reviews)

Highlights

Air conditioning
LCD TV
Down duvet
Blackout curtains
3 bathrooms
Bidet
Separate bath and shower
Hairdryer
  • 5 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Single Room, Non Smoking

Standard Single Room, Non Smoking

Standard Single Room, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Mini-fridge
LCD TV
Down duvet
Blackout curtains
Hairdryer
Bidet
Separate bath and shower
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Mini-fridge
LCD TV
Down duvet
Blackout curtains
Private bathroom
Bidet
Separate bath and shower
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Mini-fridge
LCD TV
Down duvet
Blackout curtains
Private bathroom
Bidet
Separate bath and shower
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Mini-fridge
LCD TV
Down duvet
Blackout curtains
Private bathroom
Bidet
Separate bath and shower
  • 23 sq m
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Standard Twin Room, Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Standard Twin Room, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Mini-fridge
LCD TV
Down duvet
Blackout curtains
Hairdryer
Bidet
Separate bath and shower
  • 19 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Deluxe Male Dormitory Room with 1 Bed - Non-Smoking

Deluxe Male Dormitory Room with 1 Bed - Non-Smoking

Deluxe Male Dormitory Room with 1 Bed - Non-Smoking

7.0 out of 10
Good
(6 reviews)

Highlights

Air conditioning
LCD TV
Down duvet
Blackout curtains
3 bathrooms
Bidet
Separate bath and shower
Hairdryer
  • 6 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Female Dormitory Room with 1 Lower Bunk Bed - Non-Smoking

Female Dormitory Room with 1 Lower Bunk Bed - Non-Smoking

Female Dormitory Room with 1 Lower Bunk Bed - Non-Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
LCD TV
Down duvet
Blackout curtains
4 bathrooms
Bidet
Separate bath and shower
Hairdryer
  • 2 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Male Dormitory Room with 1 Lower Bunk Bed - Non Smoking

Male Dormitory Room with 1 Lower Bunk Bed - Non Smoking

Male Dormitory Room with 1 Lower Bunk Bed - Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
LCD TV
Down duvet
Blackout curtains
3 bathrooms
Bidet
Separate bath and shower
Hairdryer
  • 5 sq m
  • Sleeps 1
  • 1 Single Bed

Standard Capsule Cabin (Upper Bunk) Male Only Non-Smoking

  • Sleeps 1

Standard Capsule Cabin (Upper Bunk) Female Only Non-Smoking

  • Sleeps 1

Deluxe Double Room-Non-Smoking

  • Sleeps 2

Twin Room With Sofa Bed (Regular) Non Smoking

  • Sleeps 5

View all photos for Standard Double Room-Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Standard Double Room-Non Smoking

  • Sleeps 2

Standard Single Room-Non Smoking

  • Sleeps 1

Standard Twin Room-Non Smoking

  • Sleeps 4

Premium Capsule Cabin (Lower) Male Only Non Smoking

  • Sleeps 1

Premium Capsule Cabin (Lower) Female Only Non Smoking

  • Sleeps 1

Deluxe Capsule Room Male Only Non-Smoking

  • Sleeps 1

View all photos for Main Building Superior, Double With Bath

Down duvets, in-room safe, desk, blackout curtains

Main Building Superior, Double With Bath

  • Sleeps 2

Twin Room

  • Sleeps 4

Deluxe Twin Room-Non-Smoking

  • Sleeps 5

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About the area

Located in Hiroshima City Centre, a neighbourhood in Hiroshima, Trust Hotel is near a train station. Hiroshima Castle is a notable landmark, and travellers looking to shop may want to visit Kamiyacho and Marina Hop. Looking to enjoy an event or a match? See what's going on at Mazda Zoom-Zoom Stadium or Hiroshima Green Arena.
Visit our Hiroshima travel guideOpens in a new window
Map
1-14-10 Hikarimachi, Higashi Ward, Hiroshima, 7320052

What's nearby

  • Mazda Zoom-Zoom Stadium - 11 min walk - 0.9 km
  • Hiroshima Peace Memorial Park - 4 min drive - 2.7 km
  • Hiroshima Castle - 4 min drive - 2.5 km
  • Atomic Bomb Dome - 6 min drive - 3.0 km
  • Hiroshima Green Arena - 6 min drive - 3.3 km

Getting around

  • Hiroshima Station - 8 min walk
  • Matoba-cho Station - 12 min walk
  • Hiroshima (HIJ) - 55 min drive

Restaurants

  • ‪麺屋台我馬広島駅北口店 - ‬4 min walk
  • ‪BRIDGES - ‬4 min walk
  • ‪SUZU CAFE 広島 - ‬4 min walk
  • ‪讃岐屋 光町店 - ‬4 min walk
  • ‪弁兵衛 - ‬3 min walk

About this property

Trust Hotel

Hotel near Mazda Zoom-Zoom Stadium
Located close to Hiroshima Castle and Kamiyacho, Trust Hotel provides an indoor public bath (no minerals). Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An electric car charging station, a porter/bellboy and a vending machine
  • Multilingual staff, a 24-hour front desk and a lift
  • Luggage storage and a TV in reception
  • Guest reviews speak well of the helpful staff
Room features
All 109 rooms offer comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Separate baths/showers, bidets and free toiletries
  • 42-inch LCD TVs with premium channels
  • Heating, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Limited on-site parking

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Spa

  • Massage
  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laundry detergent
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

Guests will receive smart lock details
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 17 years old.
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

TRUST HOTEL Hotel
TRUST HOTEL Hiroshima
TRUST HOTEL Hotel Hiroshima

Frequently asked questions

Is Trust Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Trust Hotel?

Limited spots are available.

What time is check-in at Trust Hotel?

Check-in start time: 3:00 PM; check-in end time: 2:00 AM. After-hours check-in is not available.

What time is check-out at Trust Hotel?

Checkout is at 10:00 AM.

Where is Trust Hotel located?

Located in Hiroshima City Centre, this hotel is within 2 mi (3 km) of Mazda Zoom-Zoom Stadium, Kamiyacho and Hiroshima Castle. Hiroshima Green Arena and International Conference Center Hiroshima are also within 3 mi (5 km). Matoba-cho Station is 12 minutes by foot and Inari-machi Station is 15 minutes.

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Reviews

Trust Hotel Reviews

8.6

Excellent

9.0

Cleanliness

8.6

Amenities

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 189 out of 363 reviews
Rating 8 - Good. 116 out of 363 reviews
Rating 6 - Okay. 37 out of 363 reviews
Rating 4 - Poor. 14 out of 363 reviews
Rating 2 - Terrible. 7 out of 363 reviews

Reviews

10/10 Excellent

Irvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services and the staff is very polite. The rooms are great and the breakfast was delicious
Stayed 1 night in Dec 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel offering a varied breakfast buffet Excellent staff and spotless rooms. Convenient location.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jue

Liked: Cleanliness, amenities, property conditions & facilities
free breakfast, good overall quality
Stayed 1 night in Nov 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like almost everything. The size of room was perfect. A kettle in the room would be a bonus. And please have some hooks for the bathroom!There is not a single hook, towel bar or door handle to place towels and clothes.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trust the Trust hotel. Excellent everything including breakfast. Would definitely stay again.
Stayed 2 nights in Mar 2025

10/10 Excellent

LICHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service is attentive and the environment is clean. There is a generous complimentary breakfast.
Stayed 3 nights in Jun 2025

8/10 Good

MASAO

Liked: Cleanliness, amenities
The price was reasonable and the hotel was very clean. The quality and taste of the coffee could be improved, but other than that it was a very satisfying hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Jonny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent capsule-style hotel within easy walking distance north of Hiroshima station; the semi-private cabin was decently sized, the shared facilities well maintained and the private bath on the basement floor was much appreciated (and tattoo friendly too).
Stayed 2 nights in Feb 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely worth it for the price. It is very clean, the room is actually comfortable and the bathroom supplies provided are great. It is a short walk from Hiroshima station making it super convenient to get a train or the streetcars into the city. Be aware that the doors to the rooms are simply sliding doors so they cannot locked (use the safe) and that you will definitely hear the coming and going to the bathrooms and see the light go on. So be sure to bring earplugs and a sleeping mask.
Stayed 1 night in Oct 2025

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Stay

Nice that I had a tv and a lot of space in addition to the bed. The rooms are not fully soundproof but most people are out during the day. I also liked the bathhouse on the lower level. You even get pajamas during your stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

KEAN HU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We're family of 4 pax and really glad to stay at Trust Hotel. Good value, clean room, spacious (extended makeup space from shower/bath room) for a family of 4 pax, nice breakfast, not aware there's a hot spring in facility, definitely an extra value added :)

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good base for a couple of days in Hiroshima. Just a 5 minute walk from the train station and the tour buses. Nice tidy simple hotel. Staff were really helpful especially when planning the day ahead.
Stayed 2 nights in Jul 2023

6/10 Okay

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Only two walking blocks from the train station. This is the neatest, cleanest, smelling good, Hotel in Japan. The bedsheets look so clean as if they where new.
Stayed 1 night in Oct 2023

10/10 Excellent

HUI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk from the station, approximately 10minutes. Convenient stores nearby and lots of food options near the station. I tried the capsule room and it was very roomy. I had a pleasant night as the other guests were also courteous and noise was kept minimal.
Stayed 1 night in May 2024

4/10 Poor

Yin Yu

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Internet cafe with the private room is better than this hotel room. Doors are super goddamn loud and it doesn’t show that door in the pics. I feel very unsafe with the room because literally anyone can sneak in if I’m not there but they have CCTV at least at the hall way. Room is very dusty at the vent window.

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

Enjoyed my stay, easy to find.
Stayed 1 night in Sep 2024

10/10 Excellent

Amal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in Jul 2025

10/10 Excellent

Jose Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb

Probably the best hotel I stayed at during my month long trip in Japan. Clean, friendly staff, small room, good breakfast, close to the station.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sarai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, this hotel exceeded my expectations! Although it is far from tourist places in Hiroshima, it gets a 10/10 for the following reasons. First, the public bath was amazing and I loved the free face lotions they have in every bathroom. I got a cabin room and even though it looks small, I slept very well. Finally, the breakfast was amazing and I loved how they had Japanese and Western breakfast buffet options. If you plan on visiting Hiroshima, I highly recommend that you stay at this hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time there and every thing was excellent!!👍 keep up the good work and thank you for letting me stay at your hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Mina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and had lots of facilities. Breakfast was also nice.
Stayed 2 nights in Mar 2023

6/10 Okay

Morio

Reasonably close to Hiroshima Station. And it's an easy walk to reach the hotel. It's perfectly fine for a short stay.
Stayed 1 night in Jul 2023

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the service very much! Staff was able to be professional in every way I can imagine. Would highly recommend staying here!
Stayed 2 nights in May 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable

8/10 Good

christopher

Liked: Cleanliness, staff & service
room was nice
Stayed 2 nights in May 2023