COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Crowne Plaza ANA Hiroshima, an IHG Hotel

Photo gallery for Crowne Plaza ANA Hiroshima, an IHG Hotel

Featured image
Room Amenity
Premium bedding, down duvets, in-room safe, desk
Premium bedding, down duvets, in-room safe, desk
Premium bedding, down duvets, in-room safe, desk

Overview of Crowne Plaza ANA Hiroshima, an IHG Hotel

Crowne Plaza ANA Hiroshima, an IHG Hotel

4 out of 5

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
7-20 Naka-machi Naka-ku, Hiroshima, Hiroshima-ken, 730-0000

Explore the area

  • Popular LocationHiroshima Peace Memorial Park6 min walk
  • Popular LocationAtomic Bomb Dome11 min walk
  • Popular LocationItsukushima Shrine31 min drive
  • AirportHiroshima (HIJ)54 min drive

Choose dates to view prices

About this area

Hiroshima

Located on the riverwalk, Crowne Plaza ANA Hiroshima, an IHG Hotel is in Hiroshima's Naka Ward neighbourhood, an area with great shopping. Miyajima Ferry Terminal and Hiroshima Kannon Marina are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Hiroshima Central Shopping District and Kamiyacho. Looking to enjoy an event or a game? See what's going on at Hiroshima Green Arena or Mazda Zoom-Zoom Stadium. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Hiroshima Peace Memorial Park - 6 min walk
  • Fukuromachi Park - 7 min walk
  • Hiroshima Peace Memorial Museum - 7 min walk
  • Atomic Bomb Dome - 11 min walk
  • Itsukushima Shrine - 31 min drive

Getting around

  • Fukuro-machi Station - 3 min walk
  • Nishi-Hiroshima Station - 4 min drive
  • Hiroshima (HIJ) - 54 min drive

Restaurants

  • ATAGO — 1 min walk
  • La Platine — 1 min walk
  • Starbucks - 2 min walk
  • NHK広島放送センタービル - 3 min walk
  • MOS BURGER - 4 min walk

About this property

Crowne Plaza ANA Hiroshima, an IHG Hotel

Rivewalk Hiroshima hotel in Naka Ward, walk to Hiroshima Peace Memorial Park
5 restaurants, a 24-hour fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a coffee shop/café, 24-hour room service and a business centre. All 409 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. For entertainment, LCD TVs come with satellite channels, and guests can also appreciate comforts such as premium bedding and pillow menus.
Crowne Plaza ANA Hiroshima, an IHG Hotel offers 409 forms of accommodation with a safe and complimentary slippers. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 2000 per night)
  • Extended parking on site (surcharge)
  • Motorhome/coach/lorry parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: JPY 2400 per person
  • 5 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Shopping

Family friendly

  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Languages spoken

  • English
  • Japanese

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • 32-inch LCD TV
  • TV/satellite channels
  • Films for purchase

Food and drink

  • Fridge

More

  • Desk
  • In-room massage
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 03 May to 05 May:
  • Parking area
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 2000.0 per stay.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 2400 per person (approximately)
  • Self-parking fee: JPY 2000 per night
  • Rollaway bed fee: JPY 2000.0 per stay
  • Facilities fee: JPY 1,550

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Ana Crowne Plaza
Ana Crowne Plaza Hiroshima
Ana Hiroshima
Ana Hiroshima Crowne Plaza
Crowne Plaza ANA Hiroshima Hotel
Crowne Plaza Ana Hiroshima
Crowne Plaza Ana Hotel Hiroshima
Crowne Plaza Hiroshima
Hiroshima Ana Crowne Plaza
Hiroshima Crowne Plaza
Ana Crowne Plaza Hiroshima Hotel Hiroshima
Crowne Plaza ANA Hiroshima
Crowne Plaza ANA Hiroshima, an IHG Hotel Hotel
Crowne Plaza ANA Hiroshima, an IHG Hotel Hiroshima
Crowne Plaza ANA Hiroshima, an IHG Hotel Hotel Hiroshima

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 453 out of 993 reviews
5 - Excellent 46%
Rating 4 - Good. 393 out of 993 reviews
4 - Good 40%
Rating 3 - Okay. 97 out of 993 reviews
3 - Okay 10%
Rating 2 - Poor. 34 out of 993 reviews
2 - Poor 3%
Rating 1 - Terrible. 16 out of 993 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

3/5 Okay

Stayed 1 night in Apr 2021

1/5 Terrible

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wake up ANA Hiroshima
Front staff excellent, f&b restaurants terrible lazy , lack of attention, old fashioned and boring food. IHG is a great brand so people expect better come on , GM take charge the Knot across the street 100 times better
Stayed 1 night in Jan 2021

1/5 Terrible

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Every single staffs were very polite but their team works were very poor and had very limited capability. Janitor forgot to refill our consumable amenities and left our doors opened for hours so that we had to call reception. Nobody picked it up. Not only one day. Three time a week. Another problem is breakfast. We had to wait for 30 mins to have breakfasts at entrance every morning. No chair, blowing cold air from the entrance doors. Sometimes i gave up to have them.
Stayed 12 nights in Oct 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

3/5 Okay

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Although the hotel is taking precautions for COVID-19, the breakfast offered is not worth paying for. Since they’ve done away with the buffet, the regular Western Style or Japanese Style breakfast they offer isn’t very fulfilling.
Stayed 1 night in Jul 2020