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Aki Grand Hotel & Spa

3.5 star property
Travelers soak in breathtaking views from this serene coastal retreat or explore the surrounding waters on leisurely boat tours

Choose dates to view prices

The Aki Grand Hotel & Spa offers seaside serenity and comfort. Rejuvenate in the sauna, enjoy the seasonal outdoor pool, and savor Japanese cuisine at two on-site restaurants. Guests appreciate the attentive service from the hotel staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

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About this property

Aki Grand Hotel & Spa

  • Hotel near Setonaikai National Park
  • Take advantage of a terrace, shopping on-site and a coffee shop/cafe at Aki Grand Hotel & Spa. For some rest and relaxation, visit the 4 indoor hot springs or the sauna. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Japanese cuisine. Enjoy the gym, as well as activities such as boat tours. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services.
  • You'll also find perks such as:
    • A seasonal outdoor pool
    • Free self-parking
    • Buffet breakfast (surcharge), free train station pick-up and 1 meeting room
    • Tour/ticket information, a banquet hall and a vending machine
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 194 rooms include comforts such as air conditioning, as well as perks such as free WiFi and safes.
  • Extra amenities include:
    • Bathrooms with deep-soaking baths and toilets with electronic bidets
    • Fridges, electric kettles and heating

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are available for JPY 5400.0 per stay

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2420 for adults and from JPY 1573 for children
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 5400.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from July to August
Pool access available from 9:00 AM to 5:00 PM
Hot springs access available from 5:00 AM to midnight
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Frequently asked questions

Does Aki Grand Hotel & Spa have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM to 5:00 PM.

Is Aki Grand Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Aki Grand Hotel & Spa?

Self-parking is free at this property.

What time is check-in at Aki Grand Hotel & Spa?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Aki Grand Hotel & Spa?

Checkout is at 10 AM. Late checkout is available for a fee (subject to availability).

Where is Aki Grand Hotel & Spa located?

Situated on the waterfront, this hotel is steps from Setonaikai National Park and 2.8 mi (4.6 km) from Itsukushima Shrine. JR Nishinihon Miyajima Ferry and Miyajima Ferry Terminal are also within 3 miles (5 km). Hatsukaichi Miyajimaguchi Station is 14 minutes by foot and Hatsukaichi Kyoteijomae Station is 19 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.6

Cleanliness

7.2

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 169 out of 419 reviews
Rating 8 - Good. 160 out of 419 reviews
Rating 6 - Okay. 67 out of 419 reviews
Rating 4 - Poor. 19 out of 419 reviews
Rating 2 - Terrible. 4 out of 419 reviews

Reviews

Verified

10/10 Excellent

Ana

Liked: Cleanliness
I totally love this hotel. The view was breathtaking. The dinner was a traditional Japanese dinner wich was quiet an experience. The onsen was amazing (private). The ride in the boat at night to see the Tori gate was really nice. Plus they have a shuttle to and from the train station.
View from my room window
Tori gate view from night boat ride
Onsen
Night boat ride
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

janie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful. Lovely family hotel that had a great ambience. The food was exceptional and onsens lovely and relaxing. Wonderful location and easy access to Miyajima island.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Grettel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grest staff, great amenities, the private open-air bath was incredible, will definitely book again next time i’m in Japan.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Rooms and view. Private spa was beautiful. Restaurant had great spaghetti
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous views and comfy room. Loved the night time boat tour to the Tori gate at Miyajima. Staff all brilliant and lovely and shuttle service to and from the train station was great.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

shari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Old world charm. Excellent dining in the house. We booked the private onsen and it was fantastic.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Good hotel

The view of the room is perfect. But the hotel is a little bit old style, the restaurant food is so so.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was a little dated but would have been very opulent in its day. Large rooms, comfortable beds and lovely views. The shuttle bus to the station was a huge bonus.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Lydia de

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such an amazing experience at this hotel. We both have tattoos, so we booked the private onsen which happened to have the most breathtaking view. We enjoyed it so much! The kaiseki dinner was tasty and the intention to detail was impressive. The view from our room was also incredible and the staff was very friendly. Would absolutely recommend staying here.
Stayed 1 night in Mar 2025
Verified

8/10 Good

VĂ©ronique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room with a beautiful view on Miyajima. Onsen very clean and very agreable. Staff courteous, polite and helpful. Boutique also very nice. Shuttle service from the Miyajimaguchi station much appreciated. Restaurant is not up to 4* hotel: expensive and ordinary. Despite that, i do recommand warmly. We had a very beautiful stay.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Japanese style hotel experience

This hotel caters to a Japanese clientele which may have different expectations. Our room, furnished in the Japanese style, had a magnificent water view. The fixtures were well maintained but outmoded. We slept on futons on the floor. It had a shuttle bus that ran on a regular basis to the train station and ferry.
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Alice

Disliked: Property conditions & facilities
Room is very dated, bathroom is small, not enough plug ins and inadequate electric currents, my toothbrush lasted for one cleaning after charging overnight. Most unfriendly staff among my many Japanese stays. However, location and view is excellent
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Kori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Stayed 2 nights in May 2024
Verified

8/10 Good

Ka Yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rental onsen
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great hotel to stay at. A bit dated but the overall experience was great.The public bath and views are really nice. Would visit again.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Yun Shan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was polite and helpful. Highly recommend the private onsen. My family spent a wonderful time in the hotel.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there one night transiting from miyaguchi island to Hiroshima. V
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Fanny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is BEAUTIFUL! The staff is super friendly and willing to help, the rooms (Japanese style) are amazing and really large. You have a view of the ocean and the Tori in Miyajima. The breakfast buffet is delicious and the private onsen was a great experience after our hike to Mount Misen. There is a very convenient shuttle to the Ferry Station. I can't recommend this hotel enough, we really liked it!
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Hemraj

Liked: Cleanliness, staff & service, property conditions & facilities
Old but clean. Great customer service.
Stayed 1 night in May 2024
Verified

10/10 Excellent

shigemoto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffing were very kind and provided great service. The transportation alwasy were on time and helpful. For sure we will be coming back. Suarez Family
Stayed 4 nights in Jul 2023
Verified

8/10 Good

MIDORI

Liked: Cleanliness, staff & service, property conditions & facilities

Perfect view of Itsukushima shrine across the sea

Perfect location to enjoy the Itsukushima shrine over the sea water. Expensive but excellent food at their Japanese restaurant. Try the oyster oyster rice bowl so that you would know famous Hiroshima oyster. Their free shuttle bus to Miyajima-guchi station is very handy. I appreciated customer service at the reception and restaurant people. Also I enjoyed relaxing nostalgic tatami room.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to say Perfect
Stayed 1 night in Nov 2023