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"Very good "

"comfortable accommodation for family vacation with 4 person. "

"Much more interesting place to stay than the average hotel, nice atmosphere."

"- Very close to snow monkey park - Spacious and clean rooms - Great authentic breakfast - Convenient shuttle service to train station"

"Wonderful stay. People were great! Food excellent. quick van rides to and frome nearby slopes."

"A lovely twist on an English Breakfast."

"Great hotel"

"Great stay loved it"

"Wonderful hotel where all room are unique and filled with our favorite artists installations everywhere! Food is amazing as well! Vegetarian options are available for breakfast ( Japanese style bento box food) We stayed at Jasper Morrison’s wood box room (fantastic!) and joined free art tour. The stuff is very nice and explained us about behind stories of each art."

"Excellent hotel in every aspect. Only wish they had a nice gym area. Then it is perfect. "

"Awesome stay!"

"Very nice Hotel and friendly staff"

"Amenities were extremely good. The hotel is in a really good location in Shiga Kogen. The food and drinks were good. The staff was always helpful and friendly! "

"Wonderful hotel and delightful experience in Karuizawa- the food, the people the shops. A highlight of our trip."

"perfect!"

"Breakfast is really good, they are many choices, all taste great! In-room hot-spring bath is very relaxing with good views. It would be even better if the front desk staff could understand more English."

"One of the best stays I've ever had!! Great service, great food, extremely friendly and helpful staff!! "

"The staff is so friendly and the rooms are very clean and comfortable "

"友達と5人でそれぞれ予約して3部屋を とりましたが、電話で問い合わせをして 仲間だと伝えたら、 快く近い部屋を用意していただいたり 食事も5人がちゃんと一緒になっていて 対応に感動しました 気持ち良く滞在でき、素晴らしかったです "

"Friendly staff and great breakfast! "