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"The location was just what we like. Walkable, convenient to restaurants and transportation."

"We were grateful that we were able to check in earlier than normal due to other commitments."

"My experience at this hotel was exceptional. The location was ideal, close to major attractions and public transport. The room was good & comfortable beds. The staff were friendly, accommodating.The breakfast was delicious and offered a variety of options. Overall, a wonderful hotel that I would highly recommend to anyone visiting the area. "

"I have stayed here a number of times and always find the staff very helpful and friendly. The rooms are very good considering the price paid. I will continue to use this property "

"Right next to Shepherd's Bush Tube station so very handy."

"This location was excellent for the Picadilly Line (transit) about 1 block away west, other lines 2-3 blocks away. Tesco Market and lots within easy walking distance. Park & walking trail(s) right outside the door. Easy walk to shops and especially breakfast cafes & restaurants. I will stay here again, *Loved it."

"Lovely property and excellent host"

"Nice and confortable room Very good breakfast Quiet and near city centre "

"The staff were first class, loved the free personal touches (toiletries, welcome card with chocolate among other things) and fantastic location for public transport, shops etc. I will definitely be returning at a later date and happily recomend to others. "

"Arriving after 10pm greeted by friendly owner who advised of local fat boys cafe for breakfast which was indeed exvellent and good value. Room basic but comfortable and decent for a 1 night aray"

"Room was nice and clean and staff was great!"

"Perfect as always"

"I couldn't have asked for a better check in or more gracious hosts/staff. They were kind, flexible, and professional. The hotel had easy parking, it was safe and secure, they have a beautiful back patio with a garden and green space, and the room was HUGE. It was clean, quiet and a short walking distance to cafes, restaurants, grocery stores and a whole street full of culture. The continental breakfast puts US continental breakfasts to shame. So tasty! I'm so glad I found this gem!"

"Really well locted, acceptable, welcoming staff and 24 hour acceptable. All in all very, very pleased and will use again"

"service was above good"

"Convenient location for walking to Hyde park, Paddingtont train station, restaurants, bars and shops. Helpful staff."

"Very nicely refurbished. Great dinner at reasonable price. Easily accessible breakfast cafe next door. Nice walks around."

"Peeling paint on bathroom ceiling. "

"We were in apt downstairs which was difficult to manage with heavy luggage. When we arrived the person at the reception kindly took our cases down for us. We were also able to visit with friends in the dining area. The hotel is close to Paddington and to various small shops and restaurants. Enjoyed our stay."

"Every time I’m in London, I always stay at Citadines. The place is clean and room is spacious. It’s also central to a lot of places which you can walk easily. "

"Friendly & helpful staff. Love the Paddington Station (5 minute walk) which to connects you to everywhere & has 2 grocery stores. Thanks to Paul for being so nice."

"I’m very happy for my stay in this property. Will stay here again next time. "